I came here to help my grandmother drop off her equipment because she canceled her service…read more As you walk in, they have a kiosk and other screens for you to sign in and share why you are visiting the store. Our wasn't busy so we didn't have to sign in. Staff was friendly, helpful and very quick but could be due to us returning equipment. We were in and out around 1pm on a Friday afternoon. The parking situation is horrible. Since it is connected to order major businesses, it's a nightmare trying to get in and out.

Expensive, constantly dropping service, terrible/predatory customer service. Makes it incredibly…read moredifficult to cancel/get written confirmation of cancelled service. Will make you sit through constant upsells even when you ask them multiple times to stop.

This is a terrible location. Constantly understaffed. The air conditioner is constantly broken. You…read morecan't get a simple answer from employees without waiting an hour. It's like entering the 3rd gay of hell

Absolutely abysmal lack of common sense customer service. Jacob Maurer, the sales manager lacks any…read moreunderstanding of how to treat customers. Didn't even acknowledge that I was in front of him while chatting with another employee. When asked if I could ask a question, he said I should wait for them to finish their conversation. He didn't signal anyone to come help, just took his time chatting. I'm here to pick up on online order, that I was text notified to pick up, I checked in at the kiosk, and was waiting for someone to even greet me. Silence. And, the kiosk said that 6 people were in front of me, when I am the only customer in the store. So insulting and rude. So sick of this store. It's always a time suck, with an air of apathy everytime.

Kinda hate this service.. I'm charged late fees nearly every single month because they don't send…read moretext or email remainders for payments, only notifications within the site (but you have to be signed in to receive a notification lol). I've also tried auto pay, per their suggestion, past two payments autopay has failed on their end still causing me to have late fees lol. Such a joke.

please do not use at&t for any internet, phone or cable services!!! warning****…read moremy 83 yr old parents have been loyal customers of at&t for their internet, tv, telephone and wireless services for a decade.... but loyalty means nothing bc i noticed on their bill which should be heavily discounted with the bundle of services, they have been charging my parents $625 a month by way of auto pay for over 3 years!! i thought surely this is a mistake and i'd be able to explain to customer service they must have made a billing error and get some of those charges refunded..... but nope!!! they were so rude, blamed my elderly mother for not noticing sooner and refused to refund them a penny, then to top it all off they disconnected their tv service and it's been out for over a week now and you better believe their gonna be billing them for it, i'm so disgusted i've hired an attorney to file suit against these greedy corporate thieves!! at to run salt in the wound every freaking ad they have is for new customers offering what they charged my parents, on a fixed income, $625/ month for only $60 .... what a joke... please do not keep this corp greed giant in business! without their customers they have nothing, and they need reminded of that!!! the best provider out there right now is t mobile by far!! do not give your hard earned money to at&t, they deserve to go bankrupt for the scam they've been running on us... this is elderly abuse in my opinion and for who ever the ceo or cfo of this company is... you ought to be ashamed of your company...i intend to make you pay for hour you've wronged my family if it takes my last dying breath. crooks crooks crooks....

Outstanding! Cannot stress enough how satisfied we were with Jerry's services this morning!…read morePatient, kind and beyond knowledgeable. Need help with tv or tech? Look no further...A-1 Antenna is the go-to. Return customer for sure!!!

From start to finish, an "A-1" job! They were upfront with the price, timeframe, every facet of the…read morejob. I would definitely use them again!!

The manager at the Laclede store was unhappy that I changed my mind about switching to ATTwireless…read more It would necessitate a change of email address which we were unwilling to do. I went to the store to explain. I did NOT accept or take home any equipment. I am being charged for equipment that is not and has never been in my possession. Do Not patronize this store. The team member who sold me a new phone was very helpful at the time. Stay away from this thief of a manager. They have the equipment and have not reversed the charges.

I was at this AT&T store needing help with something that I had been to two stores previously…read moreabout, the store manager was in such a hurry to leave that he wouldn't help the person helping me, and instructed me to go to another store instead. He was super condescending and rude about the entire situation. Ironically, he kept reiterating that he "goes above and beyond for his customers", while directing me to leave the store. Just didn't sit right with me at all. I never leave reviews either. As someone who also works in the customer service industry, there is a way to treat people. This stores management misses completely. Shout out Brentwood location who helped me resolve my issue in 15 minutes, and!! in a kind and professional manner! :)

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.

Very good if you like sports,but has the worst recording setup I have ever seen. If you choose to…read morerecord original series only on a certain TV station, it records on other TV stations and loads the library. You have to go in and delete the other recording on different tv stations. It also at times repeats when you choose original only.

Stay away from DirecTV. Their customer service will disappoint you. You may spend a log time on…read morehold. Then get cut off during a call transfer.

Sadly, I have to revise my review. whenever there's any kind of storm, you can count on your…read moreservice going out. Recently decided to go to streaming and cancel my Dish service. To date, I have had to call 4 times to cancel. Their maneuvering to keep customers is appalling. I keep receiving bills even though I call to confirm the cancellation of my account. It's totally annoying and I do not recommend them for this reason.

DISH doesn't deserve any stars! They are the worst to deal with! After being a customer for more…read morethan 10 years, we no longer needed the service so we called to cancel. The account was paid in full and up to date. The first call frustrated my husband so badly he just gave up and hung up. We called back again this time prepaired to stay on as long as needed to get the service canceled. THE CALL LASTED ALMOST 3 HOURS AND THEY STILL WOULDNT CANCEL!!!! We received annother bill so we wrote on it that we called to cancel and didn't owe anything. After 2 months we got another bill deducting one month. Then we received an email with return labels for the equipment. Now they have turned the account over to a collection agency for the month after we called to cancel. We are disputing!

Trash business. They will steal your money! Charged us over $200 for 2 months of basic internet…read moreservice. Rude customer service as well. -1000/100

absolutely the worst fiber internet service I have ever seen. There have been 3 different…read moretechnicians in as many business days. All have been here to fix my terrible connection speeds. I pay for 1 gig up and 1 gig down. All have done some different swapping out of connectors, swapped router and modem, switched line from outside to home. All say they fixed it and are getting better than 1 gig speeds. I run the exact same speed test on multiple devices while they are still at my home and show them they have not fixed anything and the highest download speed I have ever received is 350mb while there equipment shows 1.1gb. The last technician actually made my connection speed worse I went from 250mb download to 98mb download and he told me there is nothing he can do because his speed test says it is fixed. This is my 3rd home and business in both Illinois and Missouri and I have had the same problem at all 3, it doesn't matter if you have residential service or business service, you will never get the speeds you pay for. If you have any other fiber options do yourself a favor and STAY FAR FAR AWAY!!!!