Dr. Hoyt was very nice and helpful. Unfortunately he retired and Hoyt Eye Care is now closed for…read moregood.

From the owner: Accepting New Patients…read more Welcome to Hoyt Eye Care Center where our goal is to provide outstanding eye care to mid coast Maine. Our ophthalmologists and trained staff of ophthalmic assistants and nurses strive to provide friendly and compassionate routine, medical, and surgical eye care utilizing the latest technology.

I was on vacation when I started having vision issues. I called Maine Coast Eye Care in a bit of a…read morepanic as I'm a pilot and require excellent vision for work -- they couldn't have been nicer or more professional. They were able to fit me in quickly to determine what the issue was and even made a future appointment with a specialist for when I got home. Seriously, these people were great and took excellent care of me in a time of need. I wish all medical professionals were like this!

I had a very bad experience with both service & products at this office. Receptionist is very…read moreunprofessional & rude. After waiting nearly 6 months for contacts (which ended up being wrong) I asked for a copy of my records. I was refused due to balance owed (I had sent payment...they said they lost it). Dr. Bogden actually called me at work and argued with me over wanting my records! How unprofessional!! I then turned them into OCR for a HIPPA violation which it was taken over by the OCR for investigation. He accused me of non-payment for products I hadn't even received yet due to their office closing for 4 months due to covid.... yet I was blamed for not paying for a product I had not received yet NOR did I ever receive a prior bill so it could have been paid. I sent in a check with my request for my records and they claimed they never saw the check which was wrapped inside the letter... so if they got the letter, they got the check yet it came off missing - very untrustworty! Receptionist also did not know how to code claims properly therefore my insurance did not pick up the cost for my exam sending it back to me.... BAD service! Watch your bill! And your rights!

Everyone at the office is wonderful and very helpful. They carry a nice selection of glasses &…read moresunglasses and offer the latest technology in high quality lenses! The world never looked so beautiful! Thank you!

I live in Oak Lawn, Illinois. I was in Camden recently on a vacation trip. A lens came out of my…read moreeyeglasses. I stopped in at this office to see if I could get my lens put back in. A nice woman in this office put my lens back in for me. Very nice and helpful office staff here. If I lived in Camden this is the place I would buy my eyeglasses.

Extremely costly. Took my daughter there for only a contacts eye exam and the bill was over $300…read morewhich only included a sample pair. We were promised by the Dr. that he would give us the prescription on the 4th visit...yes, 4th visit. Very difficult to pull a student out of school 4 times for a simple eye exam and contact fitting. She had no trouble with the contacts and I find it ridiculous and a waste of time.

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.

Update: shortly after posting my initial review, I was contacted directly by customer care…read morerepresentative who personally promised to get it straightened out. She explained there was some confusion because my practitioner had also gone on an unplanned extended leave. Which could account for some of my experience, but not quite all of it. Anyway, they took fantastic care of me after that. We finally did the tiny corrective procedure I needed and the doc was not shy about scheduling as many follow ups as remotely necessary. I even canceled the last one since everything was fine. I've been happy with the results since. Should have amended this a while ago. Bottom line: I'm glad I did it, but I can't give full marks because of my particular extended experience that probably isn't common.

I cannot speak for the ophthalmologist or optometrist. I never had the opportunity to meet them…read more The registration women were extremely kind and professional. However, the TECH or medical assistant (blonde lady) that attempted to obtain my intake/triage information, had the most sour attitude and nasty disposition that I have encountered in a long time. I have never in my life, walked out of a doctors appointment. After she started reprimanding me and about her third snarky comment, I had to stand up, tell her this would not be a good fit and walked out. I noticed the general patient population of the this office were quite elderly. I would be horrified if anybody spoke to my grandparents this way. I would literally prefer to go blind, then interact with that woman ever again in my life.

Overall (and according to friends) this seems to be a great practice with caring staff…read more Unfortunately, when I urgently needed an appointment, I was assigned to Dr. Mark Marotto and felt patronized to the point of disrespect. Additionally, he almost overcharged me for services that I'd specifically not wanted. The practice has friendly, professional staff at the desk, and the assistant who settled me in was wonderful. When Dr. Marotto entered, though, he began to put drops in my eyes without asking or explaining what he was doing. When I explained that I was concerned about my severe allergy to a certain chemical in a particular kind of drops, he scoffed at me. Once Dr. Marotto looked at my swollen eyelid and told me how to care for it, he then proceeded to conduct an entire eye exam (quoted billing charge: $250) on me __without my consent__. (I thought he was thoroughly checking my eyelid; the exam was not nearly as comprehensive or as careful as I've received elsewhere.) Fortunately, I'd already told the front desk that I was not there for an exam, and wouldn't pay for one -- but when I told Dr. Marotto that, he suggested that it was my fault because "you asked questions." (I did: about three.) I'm still a bit bewildered by why I was treated this way. I don't expect every physician to click with every patient, but I do believe that, regardless of their field, our health care providers should: 1. tell/ask us before they apply chemicals to our eyes (or anywhere) 2. honor patients' requests to avoid costly and unnecessary procedures 3. encourage questions, rather than blaming patients for wanting to understand what's wrong with them.

Our family had been seeing an eye doctor here at this establishment.Called for an appointment and…read morewas told that our Dr. retired and they are not taking new patients. Unimpressed. Go elsewhere.

Everyone here very professional, polite, kind, efficient and Patient. George, Mona, and esp Dr…read more Morrison.