Get your oil changed here any get new tires for you car or truck. They also have a section in the…read morestore that is dedicated to the automotive department. So, you can get items to wash your truck as well as they also sell air pumps too. They have a pretty good truck accessories area too which I like to look at from time to time. They will also special order tires for you including lawn mower tires and ATV tires.

They only have one Tire Tech that moves at a snail's pace. Came in to get a tire patched and have…read morebeen here for an hour while they change tires on another vehicle which is fine. However, after that car was finished the tech sat down for a break instead of handling the next customer. I would highly recommend to get more than just one tech for doing tires as I have more than one tech for doing lubes .

Have had my vehicle in here a few times. Really helpful and fixed an issue I've had for years…read more Highly recommend.

From the owner: General automotive,brakes,shocks,tune-up's battery's,alternatorread more

Thomas was super nice. The whole staff is professional and attentive, and the price is reasonable.read more

Yes I've been coming here for years they do a great job never had any problems and there very…read morefriendly guys! If you come in ask for Dovey

Top notch service; fast, realizable and great customer service…read more I needed new tires fast, for my roadtrip and for a wedding day-of. Not only did the folks at NTB give me a new pair of shoes for my SUV, but they did it on time as promised. Rolled up to the wedding looking brand NEW --- thanks NTB!!!

I chose NTB because I found a low price on Bridgestone tires online. What I got were good tires,…read morebut bait and switch pricing, and the addition of windshield wipers that I did not ask to be replaced. I was forced to review my Bill two or three times and argue with the manager, and I still left with the feeling that I was taking advantage of. There's some really great tire stores in Cleveland, Tennessee. This is not one of them. Do yourself a favor and find a place that will treat you fairly.

I gave this a one star because it wouldn't give me the option to do negative stars…read more I took my wife's car to get tires put on because of the eye catching perks that come with it, free flat repair, free rotations, free oil change.. needless to say I wouldn't bring my daughters little tikes tricycle in there for service after going through what I went through there. My wife's car was a 2014 Chevy equinox, the wheels were in mint condition and we take care of our vehicles. The price of my tires was a little over $800 I believe, so it's not like I went with the cheapest tires, even though that has nothing to do with this. After I got the tires put on I took it home and the next day we were washing it outside of our house. My wife noticed on one of the wheels that it had these black marks all the around each spoke in the same location. So we checked the other wheels and noticed every single wheel had the same marks and some were a lot deeper than others that turned into gouges. We had went on vacation a day later and took my vehicle. So when we got back, I took it in and showed them the issue and they brought it into the shop and loaded the tire up and came and got me and said that it does look like their machine caused the damage. He told me that they would be willing to fix the problem, which made me happy that they owned up to it and was gonna help me out getting it fixed. That was all fine and dandy until he told me how he was gonna help me. The manager Matt told me that they would be willing to buy refurbished tires from junkyards to replace them. I told him that that was not an option being that my wife's wheels were in mint condition and I did not want used wheels coming off of a junkyard. The other option was to have them re-refurbished by a guy that does work for them. And in his exact words which I have on an audio recording said, "the guy we use does OK work, sometimes there may be some runs in the paint if he's rushing something but he's an OK guy." This made me laugh because I thought he was joking, but he was not and I told him that that was not an option as well. I then explained that the wheels that were on there were perfectly fine and there was only one tiny mark that I was aware of.. but every other wheel did not have one blemish on them. So basically my two options were getting junker wheels from a scrapyard or having somebody that does subpar work come out and fix them. He then asked me what they could do to make it right and I said that they should take responsibility for their mistakes and order me a new set of wheels. He said that that was not an option and I kept asking him why and he wouldn't give me an answer. He kept beating around the bush. I asked him if somebody brought in a brand new car and they scratched all four wheels what they would do and he said if that was the case they would probably replace the wheels with new, if they couldn't repair them. So then I asked him where in their policy does it say that they cannot buy a brand new set of wheels if they ruin all of them and again he kept beating around the bush and wouldn't give me a straight answer on it. Which tells me there is no policy, probably comes out of his bonus. The manager, Matt should be working at a car dealership as a salesman because he is the biggest liar that I've ever encountered. He also apparently doesn't know how to do his job and give people answers. The integrity at this location does not exist. After going back-and-forth, I asked him if I could talk to his manager. He would not give me his number and said that he would have him reach out to me. Weeks went by and I still hadn't heard anything. So while my wife and I were out and about running errands, she asked if we could stop by and see if the manager Matt had heard anything back from his manager. He had not heard anything. At this point we were just so frustrated I told them to just order the refurbished wheels so we could be done with it. They look like they've been painted and I guess is the best that we were going to get. As far as Matt goes, he is extremely unfit to be a manager. He needs to step down and maybe work in a retail store and not be allowed to talk to people. Maybe loading shelves or something but even then I don't think I'd trust him to do his job right. As a manager you should be able to answer any questions a customer may have. The fact he couldn't answer the one question that I had which was the most important question. Why can you not replace my wheels that you damaged with a brand new set of wheels? Nothing. He was clueless. Or maybe he was just playing dumb I don't know. BE AWARE OF THIS SHADY BUSINESS!!

4-16-25 Stevie & the crew at TD Cleveland took personal care…read moreof my wife's care, not just doing what was paid for, but going above and beyond in personalized service, and mechanical know-how to find and repair mechanical problems the Nissan Dealership could not. Stevie is the definition of professional competence and automotive genius. Matt has inherited a great team there in Cleveland, TN. --Mr. Blair

Spilled oil on the engine , dripped it off the dipstick onto the front and the hood, and for the…read morefinale they wiped the hood with a dry towel and left fine scratches all over the hood. Never going back. My advice If you have a nice car just wait and take it to someplace that cares a little more.

I went in this morning for a courtesy chevk on my way to work. James-the mgr was awesome--kind,…read morecourteous, genuine. Also other employees around him spread kind, positive vibes. ALWAYS highly recommend this place!

Still the best Automotive Maintenance and Service Repair Shop in Cleveland Tennessee. I've been…read moregoing to Smith ever since 2017 with many cars, though from 2017 to 2023 my account was under a different name. Nevertheless, I've taken at around six cars to be in their care throughout the years.

Continuing regarding the company giving away all of my stuff. The vehicle did belong to me.. it was…read moregiven to me and I was in possession of the vehicle, and this was well known by the business and the person who gave me the vehicle. The companies reply also said they contacted me. They did not contact me. I contacted them and they told me all my stuff was gone. Phone records can be obtained to prove who contacted who. The last update I had regarding what the business, which I set up a PRIVATE ACCOUNT. The contents within that account belonged to me and should have taken a court order to confiscate. As I was saying the owner told me the car was going into the garage and would be ready Tuesday, and the business was closing, therefore the business worked off business hours to make a decision on the vehicle. The owner did not contact me and tell me the business was releasing the vehicle. He told me that when I called the first minute the business replopened. On Monday the owner told me he no longer had the vehicle and that it went to a storage unit and I could go there and get my stuff. You stole my stuff. You're jamming everything together. Yall knew I was sleeping and working in the car. You did a fundraiser to come up with the money so I wouldn't end up living on the streets and then take everything back, after business hours and without notifying myself of desolating of the account I set up with your business. Everyone knew of the circumstances, the car was being fixed for myself knowing that other had made a donation to myself. Several people donated to keep me from having to live on the streets. I lost my job because of this.