I only take my cars here. I haven't had the best success with the online scheduling and they can…read morebe a week out or more but I wouldn't want to go to anyone else within at least an hour. Good on tires and good deals, but they aren't limited to just tires the can do anything other mechanics can do. For my money the best value there is.

We have been customers here since we moved to NH 6 years ago. John always greets us with a smile,…read moreand we know we are going to be well taken care of. We stopped in today to make an appointment to have both of our vehicles inspected. John was able to inspect one car immediately, and we then made an appointment for the other one for early next week. We know that the folks at Sullivan Tire in Keene really care about their customers, and we strongly recommend them.

David, the manager, at City Tire was wonderful to work with. I had one of those Free State…read moreinspection coupons from the Keene Family and Shopper book so I decided to have my car inspected at City Tire. Unfortunately, it failed the inspection, because of a leak in the catalytic converter. Funny part is when I left the house my wife said "I hope it fails", because she didn't like the exhaust noise so we knew there was an issue with the exhaust. City Tire quoted over $500 to replace the catalytic converter. My 2009 Nissan Altima Hybrid was 10 years old and had 98,000 miles so I let them change the catalytic converter; however, much to my surprise, when I checked with my Nissan dealer the following day I discovered that there was a 15 year 150,000 mile warranty on my catalytic converter. I don't believe that City Tire knew this so it's my fault not theirs. Federal law states that car manufacturers must warranty catalytic converters for 8 years 80,000 miles. About 5 days later, I took my 2009 Nissan Altima to the Nissan dealer to check out a noise. They determined that the car needed a passenger side front wheel bearing and noticed that the struts were leaking. They quoted me over $1,000 dollars. I decided to get a second quote at City Tire. City tire saved me a nice chunk of $$$$ and did an excellent job. One other side note: After City Tire changed my catalytic converter, I brought my car to Fairfield Kia for an oil change, while they had it on the lift I asked them to check the work that City Tire did on the catalytic converter. They said that they "City Tire" had done an excellent job. Never once did City Tire ever try to sell me something that I didn't need.

I'm 65 and have been working on my own cars for 50 years. So I bring my 2012 Nissan Cube in for the…read morelast ever mandatory inspection (NH has abolished it- hooray)... Dave tells me that it needs new struts and stabilizer (sway bar) links. I go to the lift and look. OK, 2 inches of the springs have broken off where they meet the bottom cup. Fair enough. Coulda kept riding on them another two years or so, given that I drive it 2000 miles a year... mostly to Market Basket in Rindge and my vet in Jaffrey... and Porcfest... but OK. They wanted 800 bucks- more than 400 for parts. So... I ordered the parts for less than 200 directly from Detroit Axle and did it myself. The bear of the job was (duh) getting the old stuff apart... rusted nuts... yuk yuk... but they all came loose thanks to PB Blaster and 25 year old Craftsman Air Tool Power. The rest was a cake walk. Brought it back to them and they slapped on the sticker. One last thing- they said that I would need an alignment, which was a flat out lie. Per the Nissan Cube factory shop manual, there is no camber, caster or kingpin adjustment. Toe-in was unchanged, as the rack was never detached from the knuckles. Good riddance to them for good! :)

2010 toyota prius. Replaced inner tyrods and struts. Took to tire warehouse for alignment. Car…read morewould occasionally jump left or right. After alignment, vehicle still did the same thing. Rack and pinion had failed should never have passed alignment test.

Always a pleasure to deal with the folks in Keene. Great folks up front. Quality service in the…read moreback. I don't go anywhere else for tire and wheel related services in the Monadnock region!

1 Star -- Extremely Unprofessional and Disorganized…read more I had an appointment scheduled for 11:30 AM and was told my car would be done by 6 PM at the absolute latest. This was a simple job -- new tires and rims. There was zero communication all day. I called four times, and no one answered the phone. When I showed up at 5:50 PM, ten minutes before closing, my car wasn't even touched. They told me they would "stay until it was done." At 7:30 PM I finally got a text saying it was ready. I drove back over -- only to be told it actually wasn't done and would be another 30-45 minutes. I said absolutely not, especially because I had my child waiting in the car. Magically, they were suddenly able to finish it in five minutes. The manager was rude, dismissive, and completely unprofessional. No apology, no solution, no attempt to make it right until I pushed back. It was clear they were taking walk-ins over scheduled appointments, which is why nothing was done on time. If you value your time, communication, or basic customer service, I would look elsewhere. This experience was unacceptable from start to finish.

if i could leave zero stars i would never again 2 tires $400 bucks any did a alignment on the tires…read morethat were installed on the back and were supposed to be on the front. stay clear of these guys they are scammers all around not trustworthy or reputable . NEVER WILL I EVER DO BUSINESS WITH THESE GUYS again want real value go to vip ot tire warehouse

Terrible, dishonest repairs. Should be reported to BBB…read more Out-of-town travelers whose only problem was a broken belt were told they needed $2000 worth of repairs. Sadly, we live in an age when you can no longer trust anyone. Some parts were charged as "new" but were clearly reconditioned and painted. Horrible experience.

The WORST place to bring your car. They hold your car without doing any work to it. Claim they did…read morework and when you pick up your car they tell you it was never done. No communication at all. I would highly recommend not bringing your car to this company. Every single VIP location is horrible. Rude people, no help, and over priced for literally nothing. I would have given this place no stars if there was an option.

My mother took her vehicle in last week for a tire leak. They told her that who ever mounted the…read moretires forgot to remove the stickers and that's why they were leaking at the bead. They charged her 75 dollars to do one tire and scheduled her for the rest. We took it to another shop to have the other tires looked at and there were no stickers on the tires. The average four tire mount and balance costs 79.99. When I confronted the owner about the cost and lack of stickers on the tires he refused to have a civil conversation and told me he would not refund anything. He scammed my mother and I hope this review will help prevent anyone else from losing their money. Take your vehicle anywhere else in town.​

This is a great hometown family owned service center. They go out of their way to be certain you…read moreare ratified.

Thank you Tim at Tire CHOICE KEENE. You guys came through when I needed you! Due to the inspection…read moreconfusion going on my car needed a last minute inspection and there was no one in town who would do one last minute. You know what? These guys fit me in during my very short 2 hour window. And it was very low cost. I will most definitely be going back here. I am shopping around for new tires anyway and they gave me some very good estimates on tires. Tim was the best. Thank you so much guys!!!

Tire Choice was my first choice and last stop when I needed to get a pair of winter tires. I went…read morein looking for a specific tire which was unavailable in the region(and out of season) but the manager Patrick offered to price match a comparable tire. He gave me a couple of options,checked out back and ended up locating a better quality tire for $10 less than the unit I had been originally looking for. I set an appt to get them mounted and balanced but had to return prior to that when my spare shredded. I explained I that I'd had a flat and need the 2 tires on short notice and they made the time to get me back on the road. Patrick and the receptionist,Rachel were friendly ,informative and accommodating which really made the headache of dealing with car maintenance much less of a chore. Thank you Tire Choice,I am truly grateful!

Although they are booked out quite a ways typically, these guys are wonderful. Knowledgeable and…read morefriendly, high quality service, and they cost less typically than the car dealerships. I went in for an oil change and tire rotation and they were quick and efficient!

Service was prompt and Steve & his staff are awesome. My experience at Steve Wilders was first rate.read more

If there were more stars, they would have them. The company is well managed and the staff is…read moreamazing. I needed help not once, but twice, Their quoted ETA was speedy, and the service was courteous and efficient. Their prices are comparable to other companies where you would end up waiting much longer. I don't know about you, but I don't like waiting in the customer's lounge any longer than I have to. I highly recommend the towing and the repairs provided by Emerson's. The awards hanging on their walls says it all! Who can argue with that?

The best in the business, always friendly, able and qualified, reasonably priced! Those that…read morecomplain about tow costs have clearly never worked in the business before! Always my first choice!