I'm 65 and have been working on my own cars for 50 years. So I bring my 2012 Nissan Cube in for the…read morelast ever mandatory inspection (NH has abolished it- hooray)... Dave tells me that it needs new struts and stabilizer (sway bar) links. I go to the lift and look. OK, 2 inches of the springs have broken off where they meet the bottom cup. Fair enough. Coulda kept riding on them another two years or so, given that I drive it 2000 miles a year... mostly to Market Basket in Rindge and my vet in Jaffrey... and Porcfest... but OK. They wanted 800 bucks- more than 400 for parts. So... I ordered the parts for less than 200 directly from Detroit Axle and did it myself. The bear of the job was (duh) getting the old stuff apart... rusted nuts... yuk yuk... but they all came loose thanks to PB Blaster and 25 year old Craftsman Air Tool Power. The rest was a cake walk. Brought it back to them and they slapped on the sticker. One last thing- they said that I would need an alignment, which was a flat out lie. Per the Nissan Cube factory shop manual, there is no camber, caster or kingpin adjustment. Toe-in was unchanged, as the rack was never detached from the knuckles. Good riddance to them for good! :)

I wish I could give less than one star. DON'T GO HERE!!…read more I went for an inspection and could tell right away they were trying to charge me for things my car didn't need. They said I had foggy headlights, which I had buffed six months prior. They also tried to get me to buy new tires, saying mine were too worn to pass, which was nonsense. So I take my car to a different shop and they agreed that my headlights are fine and my tires have at least another year on them. But the real kicker is that tire city flagged my car for rust, which this new shop agreed was not necessary. And TC flagged the rust in the state inspection portal, forcing me to get the work done. So now My car will not pass inspection unless I drop a whole lot of money on bodywork or get a new car.

I had my tires mounted this location last week and overall, it was the best experience I've had at…read morea tire shop. I made my appointment about a week ahead of time. I was in and out in under an hour. The staff were friendly and didn't try to sell me on anything extra. I paid $79.95 to have my four tires mounted/balanced and I think thats quite reasonable. I can't speak for the prices of their tires (because I bought mine online), but they advertise price matching of the other local tire shops. Also, my girlfriend had a tire patched there a couple months ago and that was a positive experience as well. I highly recommend this shop and I will be giving them my business for the foreseeable future.

4 new tires installed in 45 minutes after I arrived for my appointment. Friendly service and the…read moreprice was within my budget.

1 Star -- Extremely Unprofessional and Disorganized…read more I had an appointment scheduled for 11:30 AM and was told my car would be done by 6 PM at the absolute latest. This was a simple job -- new tires and rims. There was zero communication all day. I called four times, and no one answered the phone. When I showed up at 5:50 PM, ten minutes before closing, my car wasn't even touched. They told me they would "stay until it was done." At 7:30 PM I finally got a text saying it was ready. I drove back over -- only to be told it actually wasn't done and would be another 30-45 minutes. I said absolutely not, especially because I had my child waiting in the car. Magically, they were suddenly able to finish it in five minutes. The manager was rude, dismissive, and completely unprofessional. No apology, no solution, no attempt to make it right until I pushed back. It was clear they were taking walk-ins over scheduled appointments, which is why nothing was done on time. If you value your time, communication, or basic customer service, I would look elsewhere. This experience was unacceptable from start to finish.

Terrible customer service. Who has 3.5 hours to wait for a tire rotation? They lost me as a…read morecustomer for life! Even with a scheduled appointment they want my car for the day to rotate my tires and to check a tire for a leak! I just wasted my morning driving to keene to show up for a scheduled appointment then was told it may take all day! Isn't this why they schedule appointments, to avoid long waits. Id rather pay more for better service. They need customer service training! There free services are useless if you don't use them because they make them as inconvenient ad possible to use!

Terrible, dishonest repairs. Should be reported to BBB…read more Out-of-town travelers whose only problem was a broken belt were told they needed $2000 worth of repairs. Sadly, we live in an age when you can no longer trust anyone. Some parts were charged as "new" but were clearly reconditioned and painted. Horrible experience.

The WORST place to bring your car. They hold your car without doing any work to it. Claim they did…read morework and when you pick up your car they tell you it was never done. No communication at all. I would highly recommend not bringing your car to this company. Every single VIP location is horrible. Rude people, no help, and over priced for literally nothing. I would have given this place no stars if there was an option.

My mother took her vehicle in last week for a tire leak. They told her that who ever mounted the…read moretires forgot to remove the stickers and that's why they were leaking at the bead. They charged her 75 dollars to do one tire and scheduled her for the rest. We took it to another shop to have the other tires looked at and there were no stickers on the tires. The average four tire mount and balance costs 79.99. When I confronted the owner about the cost and lack of stickers on the tires he refused to have a civil conversation and told me he would not refund anything. He scammed my mother and I hope this review will help prevent anyone else from losing their money. Take your vehicle anywhere else in town.​

This is a great hometown family owned service center. They go out of their way to be certain you…read moreare ratified.

Thank you Tim at Tire CHOICE KEENE. You guys came through when I needed you! Due to the inspection…read moreconfusion going on my car needed a last minute inspection and there was no one in town who would do one last minute. You know what? These guys fit me in during my very short 2 hour window. And it was very low cost. I will most definitely be going back here. I am shopping around for new tires anyway and they gave me some very good estimates on tires. Tim was the best. Thank you so much guys!!!

Tire Choice was my first choice and last stop when I needed to get a pair of winter tires. I went…read morein looking for a specific tire which was unavailable in the region(and out of season) but the manager Patrick offered to price match a comparable tire. He gave me a couple of options,checked out back and ended up locating a better quality tire for $10 less than the unit I had been originally looking for. I set an appt to get them mounted and balanced but had to return prior to that when my spare shredded. I explained I that I'd had a flat and need the 2 tires on short notice and they made the time to get me back on the road. Patrick and the receptionist,Rachel were friendly ,informative and accommodating which really made the headache of dealing with car maintenance much less of a chore. Thank you Tire Choice,I am truly grateful!

If there were more stars, they would have them. The company is well managed and the staff is…read moreamazing. I needed help not once, but twice, Their quoted ETA was speedy, and the service was courteous and efficient. Their prices are comparable to other companies where you would end up waiting much longer. I don't know about you, but I don't like waiting in the customer's lounge any longer than I have to. I highly recommend the towing and the repairs provided by Emerson's. The awards hanging on their walls says it all! Who can argue with that?

The best in the business, always friendly, able and qualified, reasonably priced! Those that…read morecomplain about tow costs have clearly never worked in the business before! Always my first choice!