The service was great.The staff had great customer service.They did more then ask which was great.

I would not recommend Midas to anyone based on my experience. I went in because I had been without A/C since April and wanted the problem fixed. Before bringing my car in, my mom had been there the day before for an oil change and asked the Owner if he could check my A/C. He told her he would look at it free of charge. When I arrived, however, I was immediately told it would be $99.99 just to inspect it. When I reminded him about the conversation he had with my mom, his response was, "I vaguely remember that conversation," and I was still charged. After waiting an hour and a half before my car was even taken into the shop, I had my husband pick me up because the wait was so long. I called to ask how much longer it would be, and I was told they were "just about to pull it back." It was almost another hour before they called to say it was finished. When I picked up my car, I paid around $300. They told me they had not found any leaks, and we then had to wait another 30 minutes before we could even leave because they said they had to let the system "finish charging." Three days later, my A/C stopped working again. I returned and specifically told them not to do any work until they told me what was wrong and how much it would cost. This time they suddenly said they found a leaking hose and quoted me another $700 to fix it. I asked how they could suddenly find a leak when they had specifically told me the week before that there wasn't one. Their answer? I still had to pay the full amount. There was no apology, no accountability, no discount, and no attempt to make things right after I had already spent $300 based on what now appears to have been an incorrect diagnosis. To make matters worse, when my mom called to ask about what happened, the employee falsely claimed that I had only asked them to top off the Freon, which is completely untrue. I asked them to fix my A/C, not just refill it. My mom even reminded him that she had specifically asked him to check and repair my A/C when she was there the day before. Instead of listening, he repeatedly interrupted her and rushed her off the phone, claiming they were extremely busy. Ironically, I had just left the shop minutes before her call, and I was the only customer in the lobby. Both receipts they gave me said to return within 30 days to check on the service, yet when I returned because the repair had failed after only three days, they offered nothing--no warranty assistance, no discount, and no concern that their original diagnosis had apparently missed the actual problem. I feel like I paid $300 for a temporary fix instead of an actual repair, and then was expected to pay another $700 because they failed to properly diagnose the issue the first time. The lack of honesty, communication, and customer service was extremely disappointing. I will not be returning, and I hope this review helps someone else avoid the experience I had. read more

Great service. The team at this location got to work on my car within 4-5 minutes of my arrival/appt. time. I struck up a short conversation with this location's (new) manager while I waited and found him to be both friendly and refreshingly well-versed and competent in his trade. Then, in just 30-35 mins after having walked in, my car was ready with a new tank of oil and had cleared the complementary inspection/check Midas provides during their oil change. Fast service. Knowledgeable crew. Competitively priced. Needless to say, I'll be returning... and I recommend you do the same. read more

I had an alignment at an out of state Midas. After driving about 600 miles it felt like the handling was not normal. I brought the car to the Midas team on Broad St. in Murfreesboro and I couldn't have been more delighted with the willingness to correct the problem. This is the way to run a service business. Thank you Midas Murfreesboro. I'll be back. read more

Holly was excellent! Such a nice lady and incredibly helpful. She got me in and out quickly for my oil change, and made the whole experience pleasant and stress-free. I'll definitely be coming back here for all my car needs. Thank you Holly! read more

Booked the oil change appointment online then called the store when I didn't get a call to confirm as the email stated. No big deal. I asked the guy how backed up they get and he said if you have an appointment time we back another car out to make sure you're in at your appt. time. Not the case. Waited 30 minutes for them to pull the car in. Again, not a big deal. When the oil change was complete I walked out and the mechanic pulled my car up. When he got out, there was grease all over my cloth seats. I walked in and got the mgr. and showed him. He went and got a shop rag and worked the grease into the cloth. Meanwhile, the guy that brought the car out walked by to get into someone else's car (just as greasy as he was when he got into mine), looked at me and said "my bad." Ugh. Paper seat covers, take off your gloves, wash your hands...maybe? read more

Made my service reservation via Yelp and communicated back and forth to get my quote. Showed up on time and my vehicle was promptly serviced. The small black poodle kept me entertained while I waited. My oil change went well and I'm comfortable returning for more oil changes in the future and perhaps some brake work if needed. read more

My 2012 ford Fusion needed a new catalytic converter. After a month, the catalytic converter was clogged already. The manager Blake hung up in my face yesterday because they knew they was getting off at 6. I went there to tell him he didn't have to hang up in my face I was asking questions about the work that was done. I called him back from two numbers. He kicked us out the store saying he wasn't going to work on my car and I need to take it to Antioch location since the mechanic knows more. I wouldn't recommend this location. The mechanics from the shop laughed at there store manager in disbelief from his childlike actions. What manager snatches their business cards away without something shady going on at the business? I wouldn't give them a star. financing $1438 for my catalytic converter to be replaced for a third time. Wish me luck. They don't have no sympathy at the broad location. As that store is under new management read more

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Had my car taken in on the 6th of this month to figure out what was going on with it and was left for two days and was told that it was fixed. I came to pick it up that second day and it had broken down not even a mile. Called Midas and the guy who worked on my car helped me get it back to the shop to perform another repair on it after having to pay upfront. Then I was told today of the 10th that it was fixed and the guy told me that it was because of an electrical issue but just handed me the keys and didn't apologize once for the time I had to waste. Once I left this place for the second time, it had broken down again. Had to pay over $2k to have this looked at and they wouldn't give me a refund for not fixing my car properly. Instead they just laughed in my face. Such an unacceptable behavior. If you can't fix my car then just tell me that instead of being lazy and tired of fixing on it. Don't get your car fixed here. All they care about is trying to scam you and make you look like a fool. read more

Midas - 2009 Honda Pilot - Auto Repair Near Me - Murfreesboro, Tennessee

The people were pretty friendly. I called a few days prior to my appointment and asked about an alignment. I was told on the phone that it was 69.99. I show up to my appointment and it took about an hour to do. Which I already expected. When my car was done, I went up to pay, and the total came up to $82.96. I didn't ask anything, but I just paid the guy. I figured it was taxes, but thought about it again, and taxes couldn't have been that much. They charged me $5.60 for shop supply. I'm not really sure what shop supplies were needed for an alignment, and I didn't want to make a big deal out of $5 so I just left. $82.96 still isn't bad for an alignment, but I felt that they should've been upfront with the hidden charges. If I would've took my car to a dealership like I usually do, they would've been upfront with all the fees. (Labor, supplies, and taxes) instead of hidden fees. read more

Midas - Auto Repair Near Me - Murfreesboro, Tennessee

Purchased some new tires here a couple weeks ago. Got a great price on some new tires and an estimate for some further work. He got me right in and the tech did an awesome job changing out the tires. Looking forward to going back for further work. read more

Had a flat on the interstate and got towed to Midas Car Care in Murfreesboro (NW Broad St.). Rey was super helpful, was able to repair the tire and got me back on the road quickly. Great service! read more

My husband went in this morning because had an issue related to our muffler. They quoted us that we had to replace our entire exhaust system and and quoted us for almost $900. My husband took it to another small Family owned place and turns out all It needed was a simple weld for $75. I can't say it enough, SHOP SMALL. SHOP SMALL. (I will be giving said shop a good review) It will not always cost more. Not only are you supporting a family, You will often work with more skilled people with integrity who truly care about your experience. read more

The gentleman who helped me was very friendly. However, the coupon I brought included free oil filter and disposal. I was charged $4.00 for that but I said nothing to him because it's not worth the scene. I checked the quote information from him along with the coupon and looked at him pausing to see if he would say anything. His silence was enough for me to be convinced that $4.00 was important enough for him to not volunteer his "Accidental overcharge" In the end, friendly and engaging but with a price. Business Ethics here is worth about $4.00. read more

After calling around to get an oil change and hearing "No" too many times, I called Midas of Murfreesboro. Juan said, "Just bring it in, we'll get you in quick." Perfect! Plus they have great deals on tires. read more

Brought my car in for a quote to.remove resonator. Ended up spending 1200 bucks. Fuel pump went bad. Then or her parts were needed. Mechanic was a nice guy and seemed knowledgeable but thebprice they charge for parts is outrageous. Over 200 more than napa on fuel pump and over 130 on high pressure fuel rail sensor. 300 bucks on my pocket sure could have helped ease the pain. read more

Called at noon to see if they could get me in for a sway bar replacement. Told if I could bring it in around 1-130 that day they'd have it done by close. They came through on their word. 2x I've brought my vehicle there. 2x I've been satisfied. read more

I went here several times for an oil change. They do check for small things such as burnt lights. I haven't had a particular problem with this location, but Midas in general is very over priced with all of their services other than a cheap oil change. My car broken down in Nashville and I had diagnostics ran on my car. The diagnostics was correct, but they wanted to charge me $1200 to fix the problem. $900 for a part ( I found the same part for $350 on ebay ). For major repair, don't go to Midas. For oil changes, they are okay. read more

The customer service reps are historically dishonest about pricing and service needs. The first time I was there I was told I needed rear breaks which carried a parts and labor cost of $750. Then I went to Meineke and got a quote for the same work for $230. In addition, the last time I had an FP driver module replaced which they told me cost $270. So, I got a quote from the dealership for the same part for $161. Midas charged $240 for labor for a job that on avgerage, takes around 10 min. Then at the end I was told "We don't care about reviews." Well I guess not! read more

Absolutely love them! Take all my commercial vehicles there! They take great care of me and my drivers! Very fair prices!

My car wouldn't start while I was out of town and I'm very glad this was the closest repair shop to get it towed to. The staff was very kind and quick to help. Highly recommend! read more

Have used Midas to service all three of my vehicles. Have received good service that was explained, priced and performed as expected. Over the past two years have had incidents where they went above what they really should have done. That's what keeps you coming back! read more