I HIGHLY RECOMMEND Midas in Pasadena, MD. The customer service there was second to none. Both the manager, Scott, and the mechanic, Tom, were amazing. They were welcoming, honest and all around good people who saved me $1700!! I had recently gotten a state inspection done by another auto service center that failed my car for an exhaust leak. The inspector told me I would not only need to replace the exhaust, but several other parts because they were all connected. They gave me a quote of $2100 to fix... I went to Midas and first met Scott who treated me like family. He assured me that this could be fixed at a way more reasonable price. Tom was the one who worked on my car and he invited me to come into the garage and see the leak. He explained how everything works in a way I could easily understand and told me exactly what needed to be done. They were able to fix my car $360 and I couldn't be more grateful! read more

I took my teenage son's older car here for brake work. The mechanic did an excellent job - the brakes are now working perfectly. He also told us about a suspension problem that needed to be repaired. The front sway bar end links were worn very badly and about to come apart. I asked him to go ahead with the repair. I drove the car later that day and was amazed that a loud clunking sound (when going over bumps in the road) was gone!! For the past three years the mechanics at the dealership had been telling me that sound was from cheap shocks. Well, the dealership was wrong and Pasadena Midas diagnosed and fixed a serious safety issue that could have resulted in a car wreck for my new driver!!! Scott, the manager, was very knowledgeable, professional, and honest. I will be returning to Pasadena Midas!!!! read more

My coworker recommended this place when I was having issues with my vehicle. I can't say enough good things about this establishment. The staff was very courteous and customer service is very obviously important to them. They gave me a wonderful deal for all the work that I had done and went over and beyond when they had to keep my vehicle for a few days to get all the work completed. I can't thank Scott, Dominick and Christy (sorry if the names are spelled incorrectly) enough for such a great experience. They have definitely gained a customer and will recommend them to others. read more

I went to Midas in Pasadena after getting a ridiculous quote at a dealership for brakes. I had my brakes replaced AND found out I had a leaking shock ! The whole repair was broke down to me in detail and the representative "Mike" actually took the time to show me. The whole repair was cheaper than the dealership estimate. I felt respected and was impressed by his honesty. I can't say enough how Mike went out of his way to explain things to me and break down what I needed. I will be a customer for life Thank you Mike !!! read more

I wish I would have found this auto repair shop years ago. I heard from a friend that this is the best place to take your vehicle and he was right. The service and attention to detail is top shelf and their prices are lower than other competitors in the area. Scott is the best, meet him and you'll feel right at home. I now take all of my family vehicles there exclusively. I've had brake/alignment, tune up/oil change and alternator/battery issues fixed here with no repeating issues afterward. read more

Was really blown away by the level of customer service here. Everyone is polite and no shady backyard mechanic pull the wool over your eyes. My father and grandfather were mechanics so I have a bit of experience with cars and knew they weren't trying to sell me extra services I didn't need. Prices are fair but seriously I've never experienced such customer service before. From the technician to the service Writer to the store owner, everyone was friendly and upfront about the work read more

I had a wonderful experience at Midas. The manger, Scott explained everything in great detail and made sure that I understood the process my car would go through and he also explained the prices throughly. The wait time was supposed to be an hour to two hours but it got done in less than an hour and I was on my way. They had snacks and coffee to make sure we were comfortable while we waited too! I will definitely be coming back for any services that I will need in the future. read more

We came from Michigan for a family wedding and 2 hours before the wedding we got a bolt in our rental van. This Midas got us right in and had our tire fixed within 20 minutes. When my son in law asked to pay he was told no charge just get to your wedding on time! Special thanks to Tom because without his help we never would have gotten the flower girl and ring bearer to the wedding on time. Best service I have ever had at an auto shop. Thank you for the excellent service! read more

Will continue to go back to this location, I went in to get a simple oil change and found out I needed more work done. I could have gone to Ford to get it done for free but got the runaround couldn't even get a phone call back, very sad when you'd rather pay money then get it done for free, thank you Midas for making me feel comfortable and wanting to come back again!! See you next time I get my oil changed!! read more

I needed 4 tires for my vehicle. Called Midas late morning and spoke with Scott. He was very cordial, informative and helpful. Didn't rush me off the phone. He quoted me tires, ordered them and had them installed by the end of day. The woman at the front desk was very friendly and polite when I went to pick up my vehicle. Definitely going to use them again since we have 3 other cars as well. Thank you! read more

This relatively new auto service center features solid work by professional mechanics and great values. I needed two new tires. They were available the next day, installed, and supporting my driving needs. I will probably regularly deal here with my new car. The waiting room is clean and bright, and the employees are friendly and helpful. read more

Scott the manager saves the day like always called at 8 this morning for an emergency alignment he was very courteous and polite, helpful and very good with educating me regarding my alignment and letting me know everything else wrong with my car . On top of that I was only there for 45 mins top . Love those guys there . read more

Steve B I showed up at the Midas shop with no appointment and was told that was not a problem. I know I needed front brakes, 2 new tires, and a front end alignment. The manager assured me my car would be finished in 2 hours. I called the shop in exactly 2 hours and to my astonishment my car was waiting for! Well done! read more

I would like to thank Scott and the other employees at Midas in Pasadena Md for replacing my sons tires and doing the alignment. I now have a piece of mind not worrying about my sons tires blowing out. Thanks to all of you for making my sons car safe to drive. Mrs. Lentz read more

Amazing service. Came in with no appointment on a Saturday afternoon immediately took my car back to patch my tire which only took about 15/ 20 minutes. The man came out handed me my keys and told me I was good to go. They did it for free! I would recommend them to anyone! Amazing service! read more

We needed major work on our family vehicle. MIDAS Pasadena was vary helpful in explaining and prioritizing the repairs. Staff was both personable and professional and worked diligently to return our vehicle without delay. HIGHLY RECOMMEND USING MIDAS PASADENA. Thanks MIDAS!! read more

The crew at this Midas are awesome. They are very knowledgeable, Friendly, honest. I use them for all of my cars. When I pick my cars up I am confident that they are fixed and safe to be on the road. I do recommend they guys to anyone who asks me, if I know a good mechanic. read more

I've previously taken my car to Midas numerous times, Scott and his entire staff are fantastic and extremely professional. They always let you know exactly what you need never anything you don't and with that honesty I will be a customer for life and will recommend to all. read more

I took my Nissan Rogue for an oil change, tire rotation and check up. Tom was very helpful and he and his team are knowledgeable and considerate of your time and money!! Will be back and highly recommend this Midas!! read more