The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

Fabulous young couple now own and run Trudeau's. I went in DEC25 and was treated well, at a…read morereasonable price. They were kind to let my big dog wait inside with me after we went for a walk. My Sister went not long after I, and stated that she too will definitely be using Trudeau's in the future.

I ramdomly called them as I was at a work event from out of State and my old Saturn VUE was driving…read morelabored that as thought it could be low on transmission fluid. It was super hot out and at 4:10 in afternoon to drop what he was doing and try to temporarily fix the issue so I could make the drive back home was a caring gesture. He gave me water and it was obvious he wanted to ensure I was treated with care. I asked how much do I owe you, he said you're all set and just get home safe. THAT is rare these days and speaks volumes about his values and the core values of their shop to pay forward when you can and yesterday was my day. Thank you to the staff at this shop. He went above and beyond and did so with a smile. Also, if you see him....wish him a Happy Birthday next week as he celebrates another year of Golden Wisdom - you ROCK Rahsaan!! With gratitude, Suzanne Arena Founder of Decoding Dyslexia Rhode Island

I like this location because they are close to me. Even better, they are friendly, provide great…read moreservice and are extremely affordable. The oil changes never have any hidden costs and I like that. Being a woman, it is easy to get taken advantage of in a car shop. However, unknown to most, I practically grew up in a garage so I know a thing or two. These guys have never tried to take advantage of me and I've had the manager tell me if the job was worth the money or if I could just do it myself. I like that honesty, it's really hard to come by. They will have my business forever! Although they take walk ins it's encouraged that you call for an appointment because then you are guaranteed to not wait as long. I have called before and they have told me to come in that day or I can schedule for the next day. Being open on the weekends is a big plus too.

The customer service here is deplorable. I had an appointment I made a week ago at 11:30. It didn't…read moreget taken in until 12:10 because the workers were too busy bitching about their job In the waiting room we could hear them screaming, swearing, complaining about their job, complaining about their company. So I FINALLY get in the bay. Does it start? Nope. The mechanic is coming to talk to his friend who is now a customer about something else. The others in the waiting room also had appointments at Noon and yet they were sitting, waiting, watching the workers freak out and chat. It was very uncomfortable hearing them rant about us. Hearing one guy say he doesn't care anymore, they can fire him, that this place is going down the drain, fu*k it he doesn't even care, etc. I get you are a busy business. But why take appointments if they will not be honored. We don't need to hear that. I was there 90 min for a scheduled oil change. I then made an appointment for the next week for my inspection. I showed up on time. Noone in the waiting room, 2 mechanics talking in bays. After 5 min he comes in, tells me they cannot honor my appointment as they are too busy. Why no one calls to warn me? I rescheduled. SAME thing happened! I gave up and went to Trudeau's.

I visited this Valvoline on a Saturday morning, there was no one here when I arrived which made…read morethis a quick visit! It was my first time at this Valvoline location, and the employees were so friendly and welcoming. I have been to other locations where employees haven't been so friendly so it was nice to have a bunch of friendly employees. When they asked if I wanted to have my air filter changed, I mentioned I had one in my car that I bought on Amazon and just never got around to changing. They offered to change it for me for a $10 fee, and I was more than happy to pay that as I know that the in cabin air filter is a b**tch to get to in my Ford Escape. I recommend Valvoline for anyone who needs to get a quick oil change.

What use to be a quick oil change has turned into a 60 minute oc. How did this become so difficult?read more

I can't say enough great things about my experience at Firestone, especially working with Mike as…read morethe manager. It's rare these days to find someone so genuinely honest, professional, and committed to doing right by their customers. If you're looking for reliable service and a team that truly cares, I highly recommend Firestone--ask for Mike. You'll be glad you did!! Thank you again!

Worst customer service EVER encountered anywhere. This was the Manager (Mike). Who tells a…read morecustomer I don't want to touch your car, gives a refund on a "Lifetime alignment" and basically says go away. Tried calling corporate customer service. They say area manager will get back to you. They never did. Problem is they screwed up my alignment, know they screwed up and probably damaged something and now they want nothing to do with it anymore. They were also upset that I didn't buy $900 worth of new tires they were trying to push on me. Stay far away from this place. They think they've seen the last of me. Wait till they get their copy of a small claims suit soon. I would advise everyone to stay clear of these crooks.

Reliable And honest, they do a great job at fixing any problem with your car from oil changes to…read moremufflers to engone trouble. They also are good at trying to find something wrong when you have no idea what the noise is coming from under the hood, and they're not ridiculously priced. Yes, I definitely would recommend going there. if you're not sure. You can always ask for them to check out your car and they will tell you what's going on and How much it will cost before any work gets done. Very satisfied...

I needed some major rear suspension and coil spring repair shortly before going on vacation. The…read moreproblem was diagnosed at another repair shop but they couldn't get the work done before I left for vacation. I called Jim at Nice Car Care and he was extremely helpful, polite, and was able to get the job done in a couple days. His communication with me about all aspect of the job were outstanding. Better than any other repair shop I have used in the past. I would eaten 6 stars if I could! Highly recommend them!

Thorough and honest. Just wow! I love my 2012 Subaru but she's having some bigger issues these…read moredays. I keep my cars, so I had every intention on replacing the catalytic converter at Midas instead of the dealership because of cost. $5k at the Subaru dealer and probably around $1500 at a local Midas. Not this place- they gave the car a full inspection and came back with an honest list of repair needs. To the point where they could give me an estimate, but it's more than the value of the car. Here's the punchline. I'm from Nevada. They could have taken advantage of me knowing they will never see me again. They didn't do that. They were honest. Good luck finding a mechanic elsewhere with this level of integrity. I'd give them 12 stars if I could

I was having radiator issues and this location was friendly, honest and ethical on what was wrong…read moreand what needed to be done. My car is running "cool" and great now. I highly recommend.

Got a call from my grandmother in the morning and she asked if I could get her an oil change and…read moreget the air in her tires checked and make sure her car was safe. So I went to the jiffy lube in Franklin ma. Very small place can only do two cars at a time which is fine it wasn't busy. I waited about ten minutes and then went inside I was yelled at by the gm Jonathan and who told me to move faster into the bay. Telling me to "hurry up let's go" I kept my cool at that point. Jonathan asked me for my info address and email I gave him the email and he got it wrong I kept telling him it was wrong and he said "dont worry about I know how to spell " so I let it go. I popped the hood and Jonathan pulled the dip stick out, he got a phone call on his cell phone and threw the dip stick in the engine compartment getting oil all over the inside of the engine compartment. Another associate came and cleaned most of it up. Then it was time to pay he comes to me and tells me "that will be 91.69 " I said what? What did you guys do change the oil that's it? You didn't check the lights check the air in the tires nothing. And your telling me it's 91.69. He said yes! I can not believe I paid 92 dollars for an oil change. On a 2012 honda civic . Do not go here I promise you, it will not go well. I wish Jonathan well. Do not go to this jiffy lube. If you do please take a video. I wish I did. -Illcommitted

Great, easy experience getting an oil change before a road trip. Super helpful and friendly staff!read more

These guys are amazing fair pricing and quality work won't go anywhere else the owner is very…read moreknowledgeable in all aspects of automotive repair

Richard arrived for my AAA car tow from my home to my car dealership. He was great. He was…read morefriendly, knew what he was doing, was informative, and handled all that was needed at the car dealership where I had made the appointment, without me having to go to the dealership.

In 11/2024 I had this business repair my Starter Module in my 2004 Buick Regal LS, it came with a…read moreone year warranty, almost exactly one year later this part broke, called the business and they came out and got my car, when i returned for the car i was surprised to find they put in a "Crank Sensor" in my car, again i was given a warranty on this part too. I picked up the car, drove 5 miles up the street and went into a store for a hot coffee, when i returned to the car, it wouldn't start, when i called the shop yet again, i was greeted with a very frustrated manager on the phone "that part was brand new, i dont know why it broke", still under warranty i asked them to repair it, this time upon recieving my car, i drove it straight home due to being very ill, i got in the car 4 days later to go to my doctor's appointment and the car refused to start once again. at this point i asked to speak with the owner or get a full refund for the faulty/poor work they did on my car and im still waiting for a response. i've called every single day and i'm told the owner Christopher Remillard was notified of the problem and would be calling me back soon. It has been a full week and on going i have heard nothing, meanwhile the manager "Mike" wants to hook my car up for more testes and parts, thus milk me for yet more money to repair my car, and has refused to offer to repair the broken part.or give me a refund on the faulty/poor repair job, DONT TRUST THIS SHOP, and i will report them to the BBB if this problem/refund is not taken care of properly, DONT BE A VICTIM!!