Best dental office ever. Friendly staff, comfortable surroundings. Dr Bartlett is great. I…read morejust had the most pain-free extraction imaginable. I literally didn't even know he had actually done the extraction, and he didn't numb my whole face. The ABSOLUTE BEST

Was kind of worried that a dentist would do me wrong but in fact I was wrong. Smile by Design was…read morefriendly when I walked through the door. I went in for a chipped tooth and they were able to fix it same day and for a low price. They also gave me more information about my teeth, than any other dentist has said before. Highly recommend this place if needed a dentist to go to.

First, they put a crown on a badly prepared tooth, and catching it in xrays, told me they'd "wait…read moreand see if it developed a problem". Soon after they tell me xrays show I've a cavity formed under my crown, it has to come off. Fine. But they expect me to pay the costs of their mistake. After augueing they offer to do the cavity cleanup for free, but I have to bear the costs of creating a new crown (my insurance will only cover one crown per tooth, so no help there). So I'm searching for a new dentist. Also, I was silly enough after this to return the next day for a cleaning. They did the least possible, glossing over the flats of my teeth, not touching the curving portions or the edges. Also since then still another filling they did has fallen out! Failing fillings is my standard experience there.

If I could put negative stars I would.always had problems here if it's not one thing it's the…read moreother.braces here was miserable they would give me new dentists who didn't know what they were doing and they made me bleed everytime or mess up having to call in someone who knows what they're doing. the other day I went for a teeth cleaning they wanted 1100 DOLLARS. WHAT A SCAM.I will never go back they're again not even if you pay me.they take 30+minutes to sit you after u get they're early for ur appointment

I usually hate going to the dentist, but ever since I started coming here, I can't wait to come…read moreback lol. Simply the best! Keep it up :)

This is terrible dental practice. My first treatment there I had to have a few wisdom teeth…read moreremoved. When I arrived to my appointment they had a "temp" dentist who the dental assistant tried to convince me to reschedule because the temp dentist wasn't good at pulling teeth. Mind you this was when I arrived for my appointment. I was already there and didn't have anymore sick time to use so I told them I can't reschedule. So the temp dentist did the work on me. She did the best she could but she wasn't strong enough to remove a part of one of my wisdom teeth and referred the rest of the work to an oral surgeon. So I return a few months later because I broke a tooth. I made an appointment to get a root canal and they assured me they had a legit in house dentist NOW and he was able to do all the work I needed. The next week they call me and tell me they have to cancel my appointment because the dentist couldn't order the supplies he needed in time and that they could refer me to another dentist. This place is terrible. It's the worst dental practice I have ever come across in my life.

I'm a recent resident in Beaumont, TX. from the north east. Southern hospitality is evident in…read morethe Nederland Family Dental office. I was seen by Dr. Chase Gordon on an emergency basis. I was treated with such care and empathy by all. Additionally, several calls were made on my behalf as a follow-up since my condition as a cancer patient required more directed care. This is an exceptional service that is greatly appreciated. I am certain that this is reflective of the care they provide to all who come to their office. Without hesitation, I would recommend this office!

I've been a patient at Nederland Family Dental for about 5 years . Dr. Gomez has done extensive…read morework on my teeth and I couldn't be happier! He and his staff are very professional but they also treat me like family. I rarely have to wait longer than 10 minutes to be seen and the office is always clean and comfortable. I would recommend this office to everyone in the area !

Very sweet people very helpful, great job. Also recommend a good local oral surgeon. Dr. Root is…read morenow my new dentist. Office employees could not be nicer, and helpful.Wish I would have discovered them earlier.

I have had bad experiences resulting in extreme anxiety regarding dental exams and procedures. With…read morethat said, I am a difficult patient. I had an infected tooth extracted with Dr. Root and The procedure went way better than expected. This Dentist has perfected his skills! He also gives his home phone number to patients as well as a follow up call from the office staff the next day!!! That is service which is commendable and uncommon. I give Dr. Root and his staff a glowing five star review!! Very professional on all levels. I initially called for information about prices and availability for patients without insurance. The lady I spoke with was helpful, patient and thoroughly explained the options and prices. I was reassured and comforted. Dr. Root is very straight forward with years of dedicated experience. I liked the dialogue between him and his staff. Everyone works well together with the patient in mind. I've had 5 dentist in my lifetime and his is by far the absolute very best!!!

When you find a good thing, you stick with it. I've been a satisfied client of Dr. Showalter since…read moremy Coast Guard days back in 2006 or 2007. I have referrered numerous people to his practice. recently moved away from the area, but I am more than happy to drive a hundred miles one way just to continue coming to see Dr. Showalter. He's that good. His staff are that good. I would give even more stars if it were possible.

I have been using Dr Sam Showalter since he very first opened his practice on Groves, Tx. I was…read morein high school. I'm now 66 years old. I use to drive from Sour Lake to Nederland to see him, and I called him from The Woodlands and Florida f oki r advice. He's the most awesome caring and knowledgeable dentist in the world. I don't know how I will ever be able to trust my mouth to anyone else whenever he retires. I guess I'll have to go to Dr. Sonnier since Dr. Showalter has trained him. I just pray he has the same kindness in his heart. Everybody will definitely miss you whenever you retire Dr. Showalter. Thanks for being nothing but the best, and having and stressing that attitude to your staff. Murlene Hilbun

I've been a patient of Dr Lu's for many years and have always had a great experience with her. I…read morewas so sad when I heard she was leaving Boston and moving to Texas. :`( Dr Lu was always gentle. I didn't come from a medical or dental background, so some things definitely go over my head, I appreciate when Dr Lu takes her time to explain all my options in detail. Her and her staff demonstrates professionalism and is always friendly too. Sometimes there's a little bit of a wait at the office but it was well worth it. I highly recommend Dr Lu's service!

We used to have excellent service at this dental clinic with Dr. Lu. We have been their customers…read moresince we moved here to Texas almost three years ago. However, lately we have some frustrations regarding our bills. My wife was given a quote regarding her implant last year. She did not have it done due to the amount needed. Early this year, she was given another quote since she was told that the tooth beside here vacant tooth might be the cause for her toothache as it started to lean towards it. However, because it was a necessity and due to the participation of the insurance as expressed in the quote, my wife paid the total amount of the procedure even though it has yet to be done January 20 in the amount of $1291.50 thinking that it is all that we have to pay. Then she was scheduled for the molding of the implant after a week or two. She went to the cashier to ask if there is any patient responsibility she has to pay and was said she's good. Then she got a call for about three weeks so that it will now be installed however she went there 1 week after the call due to the availability of her time. She again went back to the cashier to ask if she must pay anything but was told she is good. Then March came and we received a bill that the insurance has paid their share and we must pay $1185.20. We were so shocked on how big the balance is. We tried to call but no one responded so we left a voicemail. Perhaps, of the COVID lock downs. We understand. Then came Monday of this week; since we did not expect the call, we were not able to pick up. Yesterday we called back, no one answered but left a voicemail. Earlier today, they called, and I picked up. I asked them why? The person told me that the insurance did not cover a certain amount because the lost teeth that had the bridge on had been extracted long before. The insurance only covers if the tooth was extracted by the time we are in that insurance. With this situation, we told them that it was not our fault since they are the only one who knows about the policies of the insurances and they are even network with that insurance. If there must be somebody to pay for this, it would be the cashier of this dental clinic or the insurance agent whom the cashier happens to talk or quote with. Else they will forego this bill since this is clearly not the patient's fault and they always have buffer funds to fill in with. If this is the case, any clinic can make these quotes just to have the procedure done especially if it entails a lot of money neglecting their patients. We have been good patients to them, and we are paying our bills on time despite we need to spend our money on some other expenses. We even have just spent almost $3000 for the procedure of our 3-year-old baby who was referred by this clinic to look for a child dentist due to her cavities but was advised to have her teeth crowned through a hospital procedure by the child dentist. However, they really want us to pay for it and the least they can do is giving us a 30% discount in which we will still pay $800.00 and that still is a lot. If we could have known that this is going to happen to us, then we would not have the procedure done. We verified this matter with the insurance, and they said that the clinic should have discussed or noted with them about when the tooth was extracted so that they were able to give the right estimate or whether they cover them or not. So, with this, we are left still hanging in the air and we are looking forward to move up from this if this will not be settled.