We were looking for a very specific and rare vehicle for my mom and stumbled upon this dealership…read more Its in Kerville so it took us a little over an hour to get there but definitely worth the drive. We worked with Julianne. She was extremely knowledgeable, patient, and friendly. We were not pressured in anyway, No BS nonsense games played, and felt no pressure during experience what so ever. Finance manager was friendly, thorough and transparent. We were in and out fairly quickly, carfax provided, car was washed, full tank of gas and had plates out the door. My 4 year old was with us and they provided snacks, toys and kept her busy. The women's restroom was extremely clean bathroom. Loved our experience, pleasure working with everyone and highly recommend.

Amazing experience!…read more I was traveling through the area and had a repair emergency on the air suspension of my Wagoneer. I left a message for Service Writer Cody and he called back. I explained my predicament and while he was sympathetic to my needs, he did say that his shop was quite busy. Then he said, bring it in and we'll do our best to look at it. I arrived about 3:30 pm on a Friday afternoon. Cody greeted me and asked me to sit tight. Within 10 minutes, he was reading codes. I met with Cody and Service Technician Brian. They listened to my complaint and my thoughts and Brian said if there's an issue in the system, they'll find it and we'll go from there. After relaxing in the customer waiting area of the showroom, Brian came by to tell me it was fixed! I was very happy and very pleased with the attitude and quality of service I was met with by Cody and Brian. Thank you Crenwelge Motors!

If you're from out-of-town, ask for NAPA parts! I was visiting Kerrville and had my Thermostat…read moreHousing replaced just before leaving town. 8 weeks and 400 miles later the new Thermostat Housing died and I had to replace it. Replaced it with NAPA parts which has a 2 year nation wide warranty. Superior uses O'Rielly Auto Parts by default. Superior would have fixed it if I was in town, but that doesn't help travelers. When called about it Frank said he could have gotten NAPA parts for my car, but never offered it. Horrible.

These guys have done great work each time I needed them. Although the work was done faster than I…read moreanticipated they did a great job. Didn't even need the car I rented as the car was checked out and worked on same day. Reasonable and friendly service

Took a long time. My husband said they were good but the cost vs the part seemed expensive to me…read more Just my opinion. Communication was less-than-average, in my opinion. My husband thinks they were ok.

Finally, after several years in the area, I found an automotive repair shop that that I trust…read more Baler's is my repair shop from here on out. They are courteous, professional and fair. I took my Toyota Highlander in for a brake check and a checkup for a trip to Colorado. The brakes were fine, the grinding noise I heard was the ABS kicking in, and the car is good to go. No charge, I will be back with my Toyota and my Dodge Dakota any time I need help with either of them. Thank you so much for your assistance! I hope I don't have to see you soon, but if I do, I am sure I will receive the same perfect service. Tilly Reed

This is a family run business by professionals who have an amazing knowledge of mechanics and their…read morediesel know how is second to none. In addition they are great people, honest and have integrity. They built a motor and trans for us, replaced tires on our truck and trailer, and have given us good advice. We drove all the way from Arizona to use this shop that is how much we trust them.

Great work fixing up my F-350 in reasonable time for a reasonable price. Really appreciate Danny…read moretaking the time to walk me through my options. Next up, performance and reliability upgrades!

Kerrville area peeps. I just have to brag on Randal's Automotive. When was the last time you had a…read morevehicle repair and the total came in LOWER than the estimate? I started going there because they were convenient. I will continue to go there because of the integrity they've shown time and time again.

I broke down just down the road from their shop. They came out and tried to help but the repair…read moreturned out to need dealer specific capabilities as it was related to a recall. Despite that, they not only gave me a ride to lunch (and kept my dog while I was getting food), they let me wait in their air conditioned waiting room most of the afternoon while I waited on a tow. After all that: no charge. How often do you get that kind of service from an auto shop?

Took my car there for an estimate. They took pics of what I needed done and said they would send me…read morean estimate by email the next day well, it's been a 10 days and still haven't received it. I send two emails asking where the estimate is but no one replied. If they didn't want to do the work they could have just sent an email saying that. Silence is unacceptable.

They did an amazing job on my truck. All the front was damaged. Thanks to Alex and the crew they…read moredid a wonderful job. Elma kept me informed through the whole process. Friendly and amazing work. They take pride in what they do. Would use them again

One of the front wheels came off my truck while I was driving in a rural area outside of Comfort,…read moreTX. - I'm in the middle of nowhere 100+ miles from home - The temp is in the 90s - My truck is perched on an uneven lie on the side of the road - The stock jack is of no use here (leveling kit, bigger-than-stock wheels/tires) - It was well after 4pm - Oh yeah, I also have no idea where my 5 lug nuts went By sheer luck I happened to speak with Drew at All Roads Motorsports. He gathered vehicle info, etc., and before I know it he's arrived with tools/supplies to bail me out. He straightened out the brake dust shield so the rotor could spin again, got my spare installed, and even went through an obstacle course to retrieve the wheel that I lost. I can't imagine how long I would have been stranded had Drew not went out of his way to help.

We needed my husband's radiator replaced and returned to this shop because we liked them many years…read moreago and I checked that reviews were still good. We dropped off the vehicle and they started working on it. He called me in a couple hours to say that it definitely needed replacing and he could have the parts the next day. We picked it up the next evening and it runs great, no leaks or problems so far. Everyone there was very nice and easy to work with. This place is old with a faded sign but they do good work.