Took a long time. My husband said they were good but the cost vs the part seemed expensive to me…read more Just my opinion. Communication was less-than-average, in my opinion. My husband thinks they were ok.

Finally, after several years in the area, I found an automotive repair shop that that I trust…read more Baler's is my repair shop from here on out. They are courteous, professional and fair. I took my Toyota Highlander in for a brake check and a checkup for a trip to Colorado. The brakes were fine, the grinding noise I heard was the ABS kicking in, and the car is good to go. No charge, I will be back with my Toyota and my Dodge Dakota any time I need help with either of them. Thank you so much for your assistance! I hope I don't have to see you soon, but if I do, I am sure I will receive the same perfect service. Tilly Reed

Took our 2000 Dodge Ram van in, wipers locked in place, only twitched. Mosty's found it was a prob…read morewith recent windshield replacement by mobile service company, wipers not re-installed correctly. Fixed quickly, cost $20!

My car broke down in Kerrville. I checked Yelp and had it towed to Mostly Garage. They called me…read moretwo hours later and said I had a broken Serpentine Belt. Something seized on Air Conditioner. I know it would be expensive to fix so I explained I was a winter Texan and could get by without it. They found a smaller belt to bypass the ac. Saved me a tons of $$$$. Thank you,,,You Guy are the Best...ps got the car back next day

great service. got me in right away and finished in half an hour. no attempt to upsell for unneeded…read moreservices. excellent quality, good value, and professionalism. just an oil change this time, but if I have issues in the future will definitely go to them.

Darrell was very accommodating and completely professional. They did an excellent assessment of my…read morecar needs and what impressed me the most, is their big sign in front of the store asking for an honest review of their services. Will definitley be going back.

Kris and the team did a thorough job checking on something I thought was broken and making sure…read moreeverything was good, they did not charge me for for their time AND offered courtesy transportation while my car was in their shop. Very kind and attentive. I've been a customer for 3 of the 4 years I've lived here and trust them!

Arrived to get my California car inspection. Everyone so friendly and helpful. I see how well they…read morework, this may be why they have been in business for 30 years. Very trustworthy will return for any auto needs in the future. Thank you Joe and the other gentleman that did our inspection. GMC Sierra 150.

Always a positive experience when I've had to take a vehicle to these guys. I don't feel like I'm…read morebeing taken advantage of. Unnecessary work isn't suggested. Quality of work is tops.

Took a long time and failed to mention until the day of pickup that they charge 3.5% fee. We all…read moreknow that card companies charge and a good business plans for that and doesn't surprise customers. Also, never called to say it was done. We had to chase the progress. At almost a week we needed the car.

If you're from out-of-town, ask for NAPA parts! I was visiting Kerrville and had my Thermostat…read moreHousing replaced just before leaving town. 8 weeks and 400 miles later the new Thermostat Housing died and I had to replace it. Replaced it with NAPA parts which has a 2 year nation wide warranty. Superior uses O'Rielly Auto Parts by default. Superior would have fixed it if I was in town, but that doesn't help travelers. When called about it Frank said he could have gotten NAPA parts for my car, but never offered it. Horrible.

These guys have done great work each time I needed them. Although the work was done faster than I…read moreanticipated they did a great job. Didn't even need the car I rented as the car was checked out and worked on same day. Reasonable and friendly service

Great business. Quality staff. Available for questions. Great communication, through email.read more

Great, quick service. Caring staff. Have used them for oil changes and state inspections for…read moreseveral years, I highly recommend them.

I needed an alignment from my vehicle (new tires) and wasn't confident in the dealership to do it…read morecorrectly. I've used Moss for some other things in the past so figured I'd get it done by them. Great experience! The appointment time was kept by them, and their estimate of time was spot on. They actually completed the work a little ahead of time! Friendly people, from the counter to the mechanics! One of the best places to go for your automotive needs! They aren't cheap, but when you want the assurance of having work done correctly and a place that stands behind their work, this is the place to come to. And my vehicle alignment wasn't bad at all, but I can definitely feel the difference over rough roads. The confidence that I have in going into the winter months knowing everything was done correctly is comforting, and for that, I thank Moss Motors for keeping their high standards.

Best auto shop in Kerrville! They go the extra mile. Have used them for work on both my vehicles…read more Thanks for the service ******

Just wanted to have our tire pressure checked and nobody even cared for us so we left and went…read moresomewhere else. Must have been the license plate from Texas.

Alonso is a top notch owner. He should complete background check on hired out of state mechanics…read moreespecially if they learned the trade out of state. Highly more important if it is for a supervisory position. As the saying goes ONE BAD APPLE spoils the whole bucket.

AC repair was supposed to be complete. Blowing hot still. AC instrument panel wouldn't light up…read moreeither.

Tried to take advantage of a college kid...Before I go further, I dont do "reviews/complaints", but…read moreI couldn't let this go unmentioned in case some other parent is looking for a trust worthy mechanic. I'm not a "Karen/Chad" My daughter called to report she had some "major problem with lots of flashing check engine lights" (her words).... I live 5 hours away and couldn't diagnose. This shop told her it was coil problem/ misfiring and would cost $1,300. I called to confirm the only issue was a bad coil pack.... yup.... that's it folks.... an $80 coil and a reasonable labor charge and 30mins could have put her back on the road, but that wasn't in the options she was offered. A good mechanic might have recognized all the coil packs were aftermarket (changed less than 2 years ago and had a lifetime warranty from OReilly) and asked more questions.... or if they thought the coils were original said "we can fix the issue with the one coil, but you really should replace all four if possible because they are old and will also have issues"...but nope.... they saw $$$ from a young adult away from home with limited options in a small town. They lost an opportunity to win loyalty for being honest... may not have earned a fat check this time, but I would have known who to call or recommend to someone else in the future. Take my story with a grain of salt, I only spoke with the receptionist about the work needed and they waived their diagnostic fee. Hopefully this was atypical for them and they aren't in the habit of gouging customers. but just in case, now you know my story.