I was doing a remodel on our home in Cedar Rapids IA and called 5 local heating and A/C companies -…read moreboth large and small operations. Eric came and was very informative and knowledgeable about what the house size would need and did not try and up-sell any expensive thermostats or any one particular type of furnace or A/C, but instead took the time to fully explain modern operation and controls and which one would qualify for Alliant rebates. Of the 5 bids Eric's bid was very competitive on price and he was able to schedule me in right away. My first impression of Eric is of a very trustable, dependable person. The bid was to replace furnace, A/C and water heater (Power vented gas) and install gas lines to stove and dryer. Installation to start 11/12 August 2020. A large storm moved through Cedar Rapids and knocked out power to the town for 8 days. Rescheduled for 27 Aug. Eric showed up at 0730 Thursday and Friday and with a helper, did the install. Looks good and works great. He took away all the old stuff and left the place very clean. Eric and his assistant were very nice to work with and I would recommend them to anyone as a competitive, competent HVAC / water heater source. Melinda is the contact person for the office and she is very quick to respond to phone calls or emails. The quote she sent was very clear and understandable. Some of the other contractor quotes I received were very limited on information so it was hard to determine from them what the charges were for. With Furnace Pro, I knew what I was paying for and Melinda was very pleasant to talk to about scheduling installation and any rebate / bill questions.

From the owner: We do everything residential, Furnace Installation, Furnace Service, Furnace repair, Air…read moreConditioner Installation, Air Conditioner Service, Air Conditioner Repair, A/C maintenance, Furnace Maintenance, Fireplace Service, Fireplace installation, Fireplace Repair and service, Sheet metal duct work, IAQ, uv lights, air purification, air filtration, tankless water heaters, Tankless boilers, tank water heaters, power vent water heaters.

Mackenzie was great to work with. She took time and showed genuine interest in us and our Bathroom…read moreproject and was especially helpful in finding a different faucet when the first one did not work out. She facilitated a quick replacement and return. The only reason for not 5 stars is the company's system for sending messages back and forth is a little slow.

This review reflects my experience as a customer researching different lighting options for a home…read more I have not purchased anything from Ferguson Bath, Kitchen & Lighting Gallery yet, but my partner and I visited last weekend to look at lighting to go above our dining room table. I was very impressed with the show room when we arrived, and it seems like they offer lighting across price ranges - there were a few beautiful pieces on sale that were affordable and seemed like a great value, which really excited both of us! We were greeted immediately when we came in, and the sales associate asked whether there was anything specific they could help us with. Since this was just a looking trip, we declined to be walked through the store, but we were checked on several times and had many of our questions answered throughout our shopping trip by the helpful staff. We're looking forward to returning in a few months when we have a better vision for our dining room and know exactly what we want.

First off, "Jolene D" who posted here, is the wife of the owner. She also posted on the competitor…read moreand gave them a poor review. Not cool! He came out last fall, knew what he was talking about, gave me a rough estimate, then told me he needed to write it up to make it official. After not hearing back, I emailed Jolene a couple of times. She finally emailed this to me: "David said he cannot send you a bid as he cannot honestly give you a honest bid. He says call him in spring so that he can get up on roof so that he can give you a accurate bid." I copy and pasted this from the email. I called her and told her this is NOT what he just told me the other day! The verbal estimate he gave me included EVERYTHING that could possibly be done! I guess because I live in the historic district, and I told him I wanted him to do it on the spot, he figured he could squeeze more money out of me. Either way, they lied. I ended up using Midtown Sweeps out of Waterloo. The guy is honest, does great work, and the cost was half what David quoted me.

I called three different chimney sweep companies for a rental unit I take care of. One never…read morereturned either of my calls. The other two both said they did the same thing, inspect the chimney for safety and if it's ok, clean it. DC Chimney charged $85 and the other charged $130, I scheduled with DC. They got me in within a week. Dave, the owner, came on time, did a thorough check and determined that is was not only safe, but clean. He just charged me $65 for the inspection and offered some free advice. I would definitely use them again.

I contacted Rabe because a family member raved about them. I did not have a similar experience…read more I asked for an estimate to remove an old wood burning heater and then cap and seal the chimney (in a garage). They never came by. I called again, they were going to be in Vinton and could probably come by to check it out. Never heard from them. A few months later, I called and left a message. Nothing. I tried one more time and left a message as the person (not using the name on purpose) in charge of scheduling these types of appointments is always out, probably installing a fireplace. I removed the wood burner myself, it wasn't difficult. Now I need to get a cap on it to stop the rain from coming in. Needless to say, I will not patronize this business after this experience. Apparently, not returning phone calls is the norm around here; some other businesses I have contacted have done the same. Glad they have enough business.

From the owner: Since 1979 Rabe Hardware has been Eastern Iowa's most trusted contractor for quality residential…read moreand commercial solar, geothermal, HVAC, plumbing and electrical products & services. Our professionally trained technicians and installers, customer service and honest, hard work are the reasons our customers continue to call Rabe Hardware for all their home comfort needs. Whether you need to save money on fuel bills, have a plumbing emergency or need to schedule a routine check-up on your heating and cooling system, the Rabe Hardware family is here to help - day or night. Proudly serving customers across Eastern Iowa in Cedar Falls, Cedar Rapids, Iowa City, Waterloo and the surrounding areas.

Very friendly, professional and got the job done well. Showed me some small cracks in my mortar and…read morerecommended products to do easy repair. Also took extra time to show me how to operate our floo and lengthened the chain. I couldn't find it previously because the chains were too short and far up in the chimney. Prices were very reasonable, and I will definitely be using him in the future. I would highly recommend.