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    Midtowner Motel

    3.0 (25 reviews)
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    Ashley V.

    Let me start by saying I stayed at the Midtowner, (Campbell's owns) there is no staff here after 3pm. I started off my stay off by being called a liar by the assistant manager, I called weeks in advance to make sure I had a pet friendly room, but then when I got here I was told "you never told me that, and your lying my staff is trained to know which rooms are pet friendly". I then got locked inside my room because a piece of the door was broken, there was a screw sticking out of the door making it impossible to open the door so I had to call to get let out, after they got me out they put the screw back in and then hammered the door back making it completely crooked and left. For the rest of the night my card reader wouldn't work eventually getting locked out of my room, I went into the office for help and someone came and tried to fix it, they couldn't figure it out and told me "I'll be back" 45 minutes later no one was back mind you it's 98 degrees out and I have my puppy and small children. I went inside to ask what was going on and didn't get a response from the lady, she was completely silent after 5 minutes of no response I walked out and she says "I'm trying to call someone" ? Would of been nice to know when I asked. What topped everything off is an hour and a half after waiting outside in the heat the lady in the office comes out with the "emergency key" and opens my door, so apparently me and my family sitting outside in 98 degree weather for an hour and a half wasn't an emergency. When the manager of Campbell's contacted me all I got was a "sorry" that's it. Absolute worst customer service I have ever experienced

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    12 years ago

    Very clean, modern styling, a lovely pool and hot tub and a friendly staff. We most definitely recommend it!

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    13 years ago

    Great value! Clean spacious rooms and a hot tub and pool and only walking distance from all the fun. Great choice if you're on a budget.

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    Review Highlights - Midtowner Motel

    Clean spacious rooms and a hot tub and pool and only walking distance from all the fun.

    Mentioned in 2 reviews

    Read more highlights

    Campbell's Resort - Room view after snowfall

    Campbell's Resort

    (192 reviews)

    We had a really wonderful stay at Campbell's Resort in Lake Chelan. The biggest thing you're paying…read morefor here is the absolutely beautiful view from every room... it's stunning and really makes the whole experience special. The service throughout the resort was also excellent. My husband attends a physical therapy conference here every year, and the staff always does a great job taking care of everyone and making the event run smoothly. The only downside would be that the rooms are starting to show their age. As a business owner myself, I completely understand that renovating and updating an entire property is a big financial decision. That said, it does feel like the rooms are reaching the point where a refresh would really elevate the experience. I imagine that will happen eventually. One of the highlights of the stay was the restaurant, which is just steps away from the rooms. We ate there multiple times and every single thing we ordered was really good. The quality of the food was consistently excellent and the servers were kind and attentive. They also had live music on Friday night, and the woman performing when we were there was incredibly talented and made the evening even more enjoyable. Overall, we had a great stay and would absolutely come back again. The location, views, service, and restaurant make it a really special place to visit in Lake Chelan.

    I wish I could give this resort a five star rating, because I love it, but I can't…read more We brought our children to Campbell's every summer for many years, along with several other families, usually about 20 to 25 people. So very fun. We have not been able to come back for about 10 years. We were looking forward to our, now adult and married, children being together (separate rooms), hoping to start a second generation of this tradition. The day my husband and I checked in we noticed an odor in our room as soon as we walked in the door. I checked to see there were no old garbage or damp used towels. I put baking soda down all the drains. I looked everywhere, but could not discern where the odor was coming from. It never went away. Very sad. We were also disappointed in the restaurant upstairs. The service was extraordinarily slow. The food was ho-hum. The hollandaise sauce was tasteless. Please, please fix this!!!

    Grandview on the Lake

    Grandview on the Lake

    (38 reviews)

    Great location just a short walk to the main strip--and the amenities are pretty good as well! Our…read moreroom was as expected, a good setup with close to a full kitchen. They have communal grills in the grass area on the lake that work great--my steak was perfect! The pool and hot tub are fine--of course noisy and crawling with families this time of year. The pool bar gets six stars for convenience and tasty treats! We took a Lady of the Lake boat tour and were able to walk to their dock in 19 minutes so very convenient---to be honest we didn't move our car all weekend! Staff was friendly and everything was clean and organized. Would definitely recommend and will go again!

    We stayed at the Grandview condo complex in Lake Chelan and while the location was amazing...right…read morein the heart of town with a beautiful lake view from our room, the experience was unfortunately overshadowed by the front desk staff's horrible customer service. We booked the presidential suite, which was beautiful and came at a high price, so we expected a high standard of hospitality. Sadly, that's not what we received. As the only Black family staying at the property, we were met with rudeness and clear disrespect from the staff throughout our stay. It was made obvious that we were not welcome. The staff working on Sunday, July 6th around 10 a.m. were especially dismissive and unprofessional. It's incredibly disappointing to spend good money only to be treated like an inconvenience. The setting is gorgeous, but the treatment we received was unacceptable and left a lasting negative impression.

    Midtowner Motel - hotels - Updated May 2026

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