I am highly impressed with this practice. The staff and Dr Townsend are very knowledgeable and I…read morewill definitely recommend them to anyone looking for dental care. A+++ in my opinion!

By all means, avoid this business if you struggle with any form of anxiety!! My daughter was a…read morepatient there for 2+ years and had extensive work done there during that time. When we first moved to the area, a dentist was a priority for my adult daughter, who suffers from a severe case of Social Anxiety so I first read reviews then reached out to Townsend Dental for an appointment. I sat down with who I thought was the office manager - but now I'm thinking she was front desk manager - regardless, I met with them, we sat down and discussed a treatment plan, I explained her diagnosis and struggles and I was assured that she would be placed with ONE dentist and ONE amazing tech during her visits. I explained that it was important for her to know them and feel comfortable. This I was promised, and my daughter went to several appointments with no trouble. But fast forward to recently when my daughter was told she needed more ($4,000) work done. I scheduled the appointment, sitting in the waiting room, she bursts through the door - her face so red I was afraid she was going to have a stroke, dental bib still around her neck. I didn't know what happened but tried to calm her and had her wait outside. I obviously wanted to wrap things up inside so I could check on her outside. Later I found out that what happened was the tech was working on a tooth that wasn't expected and so my daughter TRIED to question it but was ignored. She panicked and ran out. The failure here is on the staff that this tech and this doctor were NEVER informed of my daughters diagnosis and therefore were not prepared. It was a definite failure of communication. Several days pass (it took 2-3 days for the physical stress to dissipate) and I called the dentist office - thinking that we would discuss next steps and how to get her the treatment she needs. They however, were only concerned with the fact that they weren't compensated and lost $4,000. So they sent her a very cold letter saying that they no longer wanted her as a patient. I was shocked and honestly, it broke my heart!!! I tried to do this right so that my daughter wasn't hurt but she ended up hurt AND abandoned. This has been a MAJOR setback for her. Please be aware. I don't want anyone else hurt like my daughter was. Thank you if you read through to the end.

Awesome doctors and the staff is definitely a huge plus. They kind and sincere, I would highly…read morerecommend if you are in the market for a dentist.

We moved to the area over the summer and that means, I need a new dentist. This practice came…read morehighly recommended by 2 friends, so I decided to give them a try. Well, when I first called the office to make an appointment, Pam, the lady who answered the phone was so helpful. I had some issues that I need to be seen for, so she made sure to take down on my info and look up my insurance to tell me what would be covered and what would not be. Initially, she only had appointments over a month out, but you can ask them to be put on the cancellation wait list and they will call you. That's exactly what happened to me. I had booked the first available appointment that she had, but she called me a few hours later and had a cancellation the next day! The practice is in a lot with a few other buildings with various medical practices and businesses. Parking - They have a lot. Plenty of parking. Vibe - The practice is in a stand alone, 1 story building, almost like a little house, typical of the ones you see all over Richmond Hill. The reception window is to your left and there is quite a large waiting area. Very bright and clean. Service - I got my cleaning done with Donna. What a sweet lady. Soft spoken, but made me feel really comfortable. She did a great job with my teeth, nothing hurt so I guess that's always a win?! Dr. Dority came to inspect at the end, and he was very nice. Had a souther accent that I am still trying to get used to around these part! LOL. He listened to my concerns and gave me all the referrals that I needed. First visit was a success and if anything changes, well, I'll update accordingly in 6 months! I definitely have my next appointment booked!

Where does one even begin to rave about a place, a business, an office that has changed my life. I…read morehave just completed a very complicated treatment. I flew in four separate times from California because after a lot of research, I knew Dr. Porcelli was the one I could trust to be patient, immaculate, and impeccable with his work. And sure enough, I was right. I know I have already written a review, but I absolutely felt I needed to follow up after the completion of my work. Again, his staff is unbelievably hard-working. They are all incredibly invested in each patient and really know/understand each individuals needs. Dr. Porcelli's wife, Alina, manages the practice, and is seasoned in all things dentistry and health. She is an absolute star as far as I'm concerned. Your happiness is their primary concern and they absolutely guarantee it. If you're seeking a veteran cosmetic dentist, whose professionalism goes beyond just dentistry, but rather, overall health and wellness, look no further. If you're looking for a place whose staff will all know you by name and will greet you with warmth and familiarity, please, please call this office. Thank you to everyone at the Biological Center for Dentistry! Pure excellence all around.

Dr. Porcelli and his staff are always so kind and helpful. I'm a college student, and have been a…read morepatient of his since I was 17; I had severe jaw issues due to having braces too early, and Dr. Porcelli not only helped me begin to heal, but found an orthodontist closer to where I lived who had the same training to help me heal while I was home. His connections allowed me to have treatment no matter where I am, and the treatment options he recommended were realistic for my lifestyle as a high schooler at the time. I'm still a patient of his now, and can say nothing but great things about him and his staff. I always feel comfortable in the office and look forward to seeing them again!

Fantastic treatment by doctors and staff. I was treated extremely well from the very beginning. I…read morecould not have asked for a better experience while having oral surgery. I highly recommend this office to all!

I had dental implants placed by Dr. Patel and my son had his wisdom teeth removed. The staff is…read morevery friendly, and the office is very clean and modern. I feel very comfortable recommending Dr. Patel to everyone I know.

Was told over the phone that I could get help and that they would work with me. Nothing but lies …read more I was told that they would do a monthly payment of $48 and that would get me dental help. Lies they only care about money. I went in $12,000, 1200 as a down payment and then 344 teeth distraction and that's only for one. So if you're poor good luck getting any dental help from them. But the staff's nice

I don't like being attended to by the doctor "inbetween" other patients when it takes almost an…read morehour as happened today.

I saw Drs Myers and Hartnett several times a few years ago with excellent results., and will be…read moretaking my current problem (tooth falling out unexpectedly) asap.

Dr Hartnett is great taking time to explain everything that needs to be done. Staff is just as…read moregreat.

I've been a patient at Flawless for about 5 years now! I started after things started opening up…read moreafter COVID. I had to have a deep cleaning. The hygienist at the time Carrie throughly explained the purpose of the deep cleaning, inflammation, bone loss. Etc As someone that always gets cleanings and having what I thought was a good at home routine I was a bit overwhelmed but Carrie and Dr. Patel assured me that I could get my tissue healthy again! First the right side then a few weeks later the left side. They increased my visits to every three months and gave me a at home regimen to follow! Since then I've been able to scale back to normal! I've never had a bad experience! The team is always friendly, welcoming & kind throughout the visit! If you're looking for a dentist go see Dr. Patel!

I've been going here for 3 years and have had great experiences...until today. Routine cleaning,…read morebut right off the bat it was terrible. The hygienist had ZERO personality, smashed my lips between my teeth and her instruments, paid no attention to the skin around my teeth....this was giving me flashbacks of my childhood dentist. It hurt like hell. I was ready to get up and walk out, but I stuck it out. The X-ray process was painful and apparently not good for the doctor either... Had to retake several... This is why people skip the dentist.... I personally hate going, but I love Dr. Patel and 99% of her staff.... But one bad apple will spoil it for me. Next cleaning is in 4 months... Can I request to NOT get this person?

Palmetto Dental Arts is the best dental experience I have ever had. The staff and Dentists are…read moreover-the-top. I had my teeth cleaned today by Camisha, and she was terrific. Great attitude, very concerned about any possible discomfort while cleaning, and extremely professional in every sense. Dr. Smith came in to double-check his outstanding work, returning my mouth to its original condition. I highly recommend anyone new to the area or looking to change providers to try Palmetto Art; you will not be disappointed. Palmetto Arts knows what it takes to deliver an experience that exceeds your expectations.

the retain o got was damaged and i couldn't eat or drink anything until i went to a different…read moredentist. when i tried to explain my dr Moorefield said " o just don't drink or eat anything " I felt completely dismissed and left the office in tears.