We had our new used car in for a pre-inspection. T. O. took care of us fully and all the…read moreexperience was awesome.

Honest customer service! Best in value across our city. Rates were reasonable and transparent.read more

The most honest Mechanic I've met in the area. Knows his trade and does not rip you off like many…read moreof the "brand name" establishments in the area that call themselves mechanics.

I would highly recommend this play! They are very informative and very helpful. Friendly and much…read moremore! They do just about everything there!! Have a weak alternator, Toyota dealership in MHK quoted $1038.95. Literally went to Progressive auto repair, just to return an old battery I had installed, and told them about what happened. Now I'm getting half the price of what Toyota is asking for the alternator! I am so thankful I found this place! Again, I would highly recommend this place. On a side note I'm surprised there are no reviews for this place, this place is amazing!

I dont believe they performed the service requested. I requested a flat repair, my tire is low…read moreagain,i believe all the firestone at ft. Riley did was overinflate my tires. No mention in the paperwork as to why my tire was leaking and the counter man didnt know. The did tell me that my headlights did not function. They simply did not turn them on. Do not recommend repairs if you dont understand how the systems work.

Dodge Ram 1500 is in for simple engine preventative maintenance. They replaced the cabin air filter…read morebut didn't install it correctly, I had to finish the job. Picked up my truck with an A/C valve broken. A/C doesn't work now store denies the mechanic was anywhere near that area and won't fix it. Never use this store!!

Me and my family are on a cross country trip from California.  We are headed towards home from…read moreleaving Ohio. Yesterday evening we were pulled off in Chapman Kansas to let the kids potty and stretch when my husband decided to check all the tires on our truck and travel trailer. He noticed a large bald patch with material starting to show on one of our trailer tires. He said it could have been bad and may have even caused us a blowout had we not seen it. So i grabbed my phone and Googled a tire shop. Your Firestone location in Junction City came up, which was 11 miles from where we were. I called and spoke to Nicole, the manager at the store. She said they would be closing in less than 10 minutes but to come down and she would take care if us! We got our twins back in their car seats and drove straight to the shop. When we pulled up it was a little after their closing time but both Nicole and Dylan(the awesome technician) were waiting for us! They got the tire changed and us back on the road within minutes! For this being our first big adventure this far from home we are truly grateful for the help of your awesome employees Nicole and Dylan! Thank you again Nicole for your outstanding customer service!! The Terrill Family

We had an emergency while traveling from Colorado to Arkansas on I-70. I called ahead and was told…read morethey could see us, so we drove our vehicle several miles off the highway in an already dangerous condition to get to them. When we showed up, the front desk acted like they had no clue what I was talking about. The guy checked with the manager, who said we'd have to come back the next day for an appointment. When I pushed back and said I'd just spoken with someone, the desk employee pulled up the call record on the computer and showed it to the manager. Instead of owning the mistake, the manager got irritated and put out, told us "it's going to be a while" (refused to give an estimated time) and then said the appointment alone would run $150. So we took a real risk driving out of our way on their word, only to be turned away once we got there... and the manager was annoyed at us when their own records proved we'd been told to come. If you're stranded and counting on them, look elsewhere. Rude and unprofessional.

What a blessing to find this place. We showed up mid Saturday morning and the young man working…read morethere was by himself with a few other customers. He had our tire repaired from a nail and plugged in under an hour and didn't charge us. Excellent young man wouldn't even take a tip! A gem of an employee!

I hadn't been here since they were Peerless so I called ahead and the young man that took my call…read morewas very pleasant and answered my questions. Upon arrival,the gentleman that checked my tire pressures was very nice and helpful and didn't rush me off even though it was raining really hard. Excellent customer service and quality service. I'll definitely be returning and recommending Gills Point to others.

Fast and efficient oil change at a great price, emphasizing customer service. Owner (Lyle S.) is…read morevery friendly, helpful and knowledgeable.