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    Extra Mile Imports

    5.0 (1 review)

    Services - Extra Mile Imports

    Routine automotive maintenance

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    1 year ago

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    Briggs Supercenter

    Briggs Supercenter

    (16 reviews)

    Went in to look at an advertised car. Since I was paying cash and had no trade in, I fully…read moreexpected to get their "best price" based on many years of experience. Found out that, because I was paying cash and had no trade in, I would have to pay an extra $2000 above their so called best price. Their so called best price is not the price at all but an artificially low number that they then presumably make back through high finance charges and low trade in prices. I want a dealer who is in the business of providing quality cars and selling them at transparent, competitive prices not a dealer who is playing games and trying to make money through back door methods. Once I understood how they were operating, I asked them to simply give me the out the door price so I could make a decision. They wanted me to sign an agreement to buy the car in order to get the out the door price. I, of course, refused and they did eventually provide it to me, the same as their so-called market price (not their best price) plus administrative fees as shown on their website. So why not just tell me that in the first place? I did not buy the vehicle and will not be going back. To their credit, if you look at the information on their website, it is evident how they price their vehicles and that the so-called best price is an artificial low price that they make up through financing and the trade in. So I cannot say they are dishonest but the overall experience was one that gives used car dealership a bad name. In the past couple of years, I have purchased two used vehicles from other dealerships, both small-town dealerships that are not in the financing business. In both cases, I was pleased with the experience. They didn't try to sell me anything, just answered my questions. In both cases I had done my homework and the prices listed were fair and, in both cases, they gave me a better price since I was paying cash and had no trade in. Briggs could learn something from them.

    Absolutely disappointed with the Finance department. After two weeks of trading in my vehicle, I…read moredidn't receive a single word on Briggs paying off the vehicles loan. It wasn't until I received a call from my banking institution saying I was going to be late on a payment for the traded in vehicle. I called Briggs, after I had the utmost confidence that they took care of that, and I was told that they never sent the check out to the bank. Their excuse?.... "There's really no excuse". I was completely disappointed. I ended up making the payment for the vehicle I NO LONGER had just so it didn't affect my credit score.

    Midas

    Midas

    (40 reviews)

    Had vehicle work done. After picking up noticed AC was squeaking. Called to schedule them to look…read moreat it and was told they would do a courtesy inspection. When picking vehicle back up (also had other work done) they charged me for an inspection. They then accused me of lying. Terrible way to treat someone who has just spent $1,000 on other services. Will never be back to another Midas location again if this is how they treat their paying customers.

    I took my truck in for a free brake inspection and they brought it out leaking brake fluid and…read morecompletely inoperable. I had to have it towed from the Toyota dealership adjacent to Midas to a shop in Junction City (The Station / 10/10 would recommend. They fixed the damage done to my truck for roughly a quarter of what Midas tried to charge me) to have it fixed. I had noticed some of the sounds and feelings of thinning brake pads a few days prior and when they brought the truck out they effectively held me hostage with a quote well over 1k dollars. When I attempted to express my confusion and frustration with the turn of events the tech and supervisor both became very difficult, condescending and accusatory. I eventually moved my truck off their lot because I did not trust anyone there and I'm glad I did. The tow truck operator called me and said that when he was hooking up the truck some Midas employees attempted to stop him by saying I had an unpaid bill. None of this was true and that kind of behavior is beyond unprofessional and very suspect. My parting advice to anyone thinking of using their "services" is to GO ELSEWHERE. There are so many other options where you can go and be assured that you won't be taken advantage of. I am a 41 year old man who had my 8 year old daughter with me and they tried to take advantage of me. I can only imagine if you are a young student, spouse of a deployed Soldier or anyone with minimal automotive knowledge how they could attempt to fleece you. Hope this was helpful!

    Extra Mile Imports - autorepair - Updated May 2026

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