Today, I waited 3 hours for a 5 minute examination. The reason I waited because I heard he was a top ENT and I have a serious sinus problem. I waited a month to get an appointment. I waited an additional 30 minute for an audiolgist who wanted me to come back in 2 weeks for a 2nd visit instead of re-testing me to determine if I had a hearing loss. Now after sitting in an office with 100 clocks that chimed, cuckoed, and would ding every 15 minutes for 3 hours, I am at home with plugged ears and a stuffed nose and no treatment. I will never go back. read more

I don't quite get the issue some of the reviewer's have with Dr. Siegel's decor???? My intention for booking an appointment with him was to get his suggestions for relief from a life-altering problem ... He not only gave me a suggestion but spent time with me to get to know exactly what was going on. AND ... What doctor out there is humble enough to tell me that my original specialist was the best??? And he, Dr. Siegel, would help me get another appt. with said original specialist whose appts. are backed up for months???? Thank you for not giving me the run around. The front desk was more than helpful and gracious. The physician's assistant and audiologist were also very helpful and, my appt. was on a Friday afternoon when most are itching for the weekend! read more

after experiencing pain in and around my left ear and feeling a slight lump near my ear i explored several options through dentists, x rays, oral surgeons and had originally seen doctor siegel who said it was probably tmj and i should see a dentist. $300 and 3 doctors appointments later, he won't even refer me to follow up with the specialist the oral surgeon recommended (for a ct scan) without seeing me again in his prehistoric office. needless to say, i have asked to discuss with him personally (as he is the doctor) on the appropriate next steps given the oral surgeon and him don't see eye to eye, but julie (the office manager) either won't give him my countless messages to please return my call, or he is simply ignoring my request for a call back. I have never dealt with anyone in the medical profession who takes an oath to care for patients that apparently cares so little they can't even return a call...especially for weeks on end. an unbelievable disappointment and lack of integrity going on in this office. if you care about your own health, don't waste your time with this doctor, because he and his staff certainly don't. read more

Whitney was fantastic. A friend recommended I try her and I'm so happy I did. She sat with me, went over different options and asked a lot of targeted questions to be sure that the treatment I received was appropriate. She was very knowledgeable and attentive. The treatment itself was also great. During the process, Whitney explained everything as she was doing it and made sure I was comfortable. My red, dry, sensitive skin looks and feels bright and fresh. It's soft and the overall tone has improved. She even sent me home with a goodie bag and some samples! I'm definitely making myself a regular of hers. read more

Upon a revisit , the waiting time was minimal. Dr. Siegel was very personable and professional. He was assuring and paid careful attention to my concerns. read more

All doctors have their way about them yet I found Dr. Siegel easy to talk to and helpful. Yes, you will wait but what doctor doesn't make you wait? Come on! He does spend time with you. I am having surgery with him so I assume sometimes he may be late due to coming in from a surgery. Maybe there can be some time improvements with time mgmt, but he is worth it. Everyone is entitled to his/her own opinion but at least he is a good doctor! read more

I had a wonderful experience with Whitney! I highly recommend giving this place a try!

My 30s need to come gracefully and with great skin. I am 29 and it is HIGH time that the adolescent chin and jawline acne problems go away. I wash my face twice a day, exfoliate every other day and use plenty of recommended products but nothing makes a long-lasting difference. My sister suggested that I let Whitney look at my face and give me a professional opinion. So, she jumpstarted my new skin care with a chemical peel. I've never gotten one and it was such a unique experience. Whitney was personable and fun, but also knowledgable and thorough. She made me feel comfortable as she explained each step. When she was done, she sent me away with affordable options for future care (instead of forcing their products on me). As my face peeled over the next few days, I could see my skin look more evenly toned and smooth. I was careful to hydrate often and follow her directions closely. My friends even gushed about the difference. The real proof came when my boyfriend could see a difference. I don't have to wear as much makeup everyday and he likes it that way. Thanks for making me feel so confident and beautiful, Whitney! read more

By far the worst experience I have ever had at a physician's office. I failed to read the yelp reviews prior to making/going to the appointment, so it is partially my fault for not thoroughly doing my homework first. Like so many others have reported, I also waited nearly an hour and a half to be seen by the doctor. My appt was at 9:00am on a Saturday morning, and (unfortunately) I had a funeral mass I needed to be at by 10:30am. I thought I might be cutting things a little close, but I thought surely the appt wouldn't take more than an hour, leaving me with a good thirty minutes to make it to the funeral. Little did I know at that point that Dr. Siegel is notoriously late for appointments. It was not until I had been waiting to see the doctor for an hour and pulled out my phone in his office that I saw all the yelp reviews and found out that my excessive waiting was more typical than not for Dr. Siegel's patients. At that point I called my husband and we decided that I should just ask the receptionist if I would be charged for leaving. To her credit, she was very polite and assured me that I would not be charged if I left, since I had not seen the doctor yet. So, after wasting 80 minutes waiting for the illusive Dr. Siegel, I left the office without ever even meeting him, and was late to my co-worker's mother's funeral :( There was a sign on the office door (as referenced in other posts) that said something to the effect of Dr. Siegel is respectful of his patient's time, but also wants to make sure each patient is given appropriate attention from him during an office visit, so thank you for your understanding. I couldn't help but think that if he REALLY wanted to be respectful of his patient's time AND give them their due attention (as the sign claimed) he wouldn't schedule so many patients throughout the course of the day. Maybe he should only schedule 8-10 patients a day instead of the apparent 20 he currently schedules (according to a previous review). This would allow ample time for each patient, since clearly most of his appointments tend to run on the longer end of things. If the appointment ended up not taking the whole time, Dr. Siegel could take a snack/coffee break, read a book/journal/magazine, take a brisk healthy walk around the block, etc. At least this way he wouldn't have a number of patients (or potential patients, as in my case) scathingly mad at him. I am quite certain that he is probably an excellent physician. I am also quite certain, however, that there are other excellent physicians out there in Chicago who will deliver the same high level of care, and who won't be completely dismissive of my time and prior commitments. read more

He might be a great doctor; I have no way of knowing. I have a rule; if I have to wait more than a half hour past my appointment time, I leave, unless there is an explanation. I have no difficulty finding superb health professionals in Chicago who respect my time. Dr. Siegel didn't make the cut. read more

I found this hidden gem of a place in consultation with Dr. Siegel. I wanted to know about products that would target my concerns. He led me to Whitney Kies, the esthetician, that shares an office with him. I was impressed with the consultation, and her knowledge of the products she carried and I returned for two chemical peels. I was quite pleased with the results, and especially happy to get all the compliments! My face was brighter, my pigmentation reduced, all in just a few weeks. I am going back for a facial soon!! I love the low key, professional atmosphere. Whitney is special. read more

Dr. Siegal was fantastic! He came in and really took the time to find out what was going on. I have not had a doctor do that in years. He diagnosed the problem more professionally and accurately than any of the other ENT's I have visited. I highly recommend this doctor. read more

I have very sensitive acne prone skin and rarely let anyone touch it! I decided it was time to add facials to my routine and was very impressed by Whitney. She was very understanding and listened carefully to all my concerns. She also has a wealth of knowledge on skin and products and was able to answer all questions. She then tailored a treatment that was specific to my skin which was great! Usually after facials, I hate how my skins looks but after Whitney was done my skin was glowing and appeared less red. I would highly recommend and will go back monthly! read more

Dr. Siegel is amazing. I am a believer that he saved my husbands life. I don't care what his office looks like or how long we had to wait, what matters is my husband had cancer on his parotid gland and after 2 doctors Dr. Siegel was the one who diagnosed him and performed 2 surgeries on him. His bedside manner was phenomenal and he truly cared for my husband and I. We now go back for checkups every 6 months. Dr. Siegel cares about his patients and is a brilliant brilliant man. We drive from the IL/WI border to our ENT Dr. Siegel. The wait may be longer bc Dr. Siegel is giving the person ahead of you the same time and care that he will give you. read more

Always late. Does not call people back and generally didn't seem like he was interested in spending the time in figuring out why I get constant ear infections. I also thought he was rather rude until he accidentally pushed too hard in my ear causing excruciating pain and it to bleed profusely. He was a lot nicer after that but immediately wrapped up the appointment and bandaged by ear according to him not because I need it but "because it looks bad to have bleeding people leaving my office". read more

When I was making my first appointment to see Dr. Siegel, his assistant warned me that they are usually running behind, up to an hour on weekdays. Lucky for me they have Saturday appointments and since I live in the neighborhood she told me to just call ahead and they would give me a better idea of what time I would be seen. While going to the doctor sucks, I am looking forward to this patient-friendly practice! read more

Dr. Siegel performed a completely unnecessary procedure on my son which basically made his condition much worse and wasted valuable time and health insurance costs. When it became apparent that the procedure was not helping and that my son was having problems, we were unable to speak with Dr. Siegel and were told by his receptionist to "apply vaseline" to the inside of his nose. When the very expensive bill arrived, we fought it to the finish and eventually were able to "settle" by only paying half. He knew enough to stop fighting with us. Don't be impressed by his clocks, his clogs, and his bohemian demeanor (as we were). I still regret to this day, having subjected my son to this. read more

This is the worst-run doctor's office I've ever encountered. I scheduled both my appointments early in the morning to avoid delays, but to no avail. The first time I didn't get to see the doctor for an hour; the second time, for a simple follow-up, I waited an hour, gave up and left. The receptionist seemed unsurprised and indifferent. read more

Terrible experience. After waiting and watching my appointment time pass by, I went to front desk to inquire when the doctor would be seeing me. I was nonchalantly informed that it would be at least an hour more wait time. Apparently this is standard for this doctor and office. When I suggested that the front desk should inform patients that their appointment time would not actually be at the time that was scheduled, the response I received was that the doctor sees 20 patients a day and she has other things to do than tell patients that. Seriously?!?! I took my paperwork and left. Will find another doctor and staff who respects my time. read more

New patient appointment. Was warned by the receptionist, "The doctor tends to run late so no need to show up early to fill out forms." Arrived a few minutes early anyway and sat in the waiting room for an hour before I was escorted into an exam room. 65 minutes later still had not seen the doctor or been advised of expected wait. Signs EVERYWHERE basically telling you that the doctor runs late. Only thing more insulting are the omnipresent clocks...consistently reminding you of the time you're wasting waiting to NOT see a doctor. Finally left after over two hours of never hearing a "We're sorry." No follow-up phone call. No remorse. Insulting and conceited to think that his time (and money/revenue) is more valuable than mine. Just a relic of a bygone era. Plenty of other technically brilliant specialist run efficient offices. Skip this guy and find someone firmly planted in the 21st century. read more