I've been to a midwest express clinic near my home before but this time i decided to go right after…read morework and this was the nearest one. i'm so glad i made that decision! i walked in, the place was clean and the receptionist was very kind! i was called in with the nurse pretty quickly and that process was very fast but not rushed! the best part was the doctor! she was very thorough with everything and asked many questions and made me feel like she was truly providing me with the best solution possible for my problem. i have ocd and a very anxious person but the doctor made me feel very informed and calm and i left the office fully confident in what she prescribed me. ill definitely choose this location over the one by my home as this experience was one i hope to have with any care provider!

I took my wife here as she was feeling sick. Suspected strep throat. The facilities were nice and…read moreclean. The people were very friendly and professional. The sign in process is somewhat of a pain so if you can plan ahead and do the paperwork online you will benefit. They ran three lab tests, strep, flu and COVID. All were negative. She had a item on one of her tonsils she wanted them to look at but they said they couldn't see it. So we left without any diagnosis or treatment. She remains ill so we suspect a bad cold. Overall I would have to say that I am not a fan. I would return though if my other options re not available, which was the case this time.

I visited the clinic Friday 7/3/2026 and everything was just fine up until it was time to leave. I…read morebrought my coworker for her work injury and she was in a wheelchair. While I was trying to leave I was having trouble with the double doors. One of the employees sees this, but she is too busy exchanging information and flirting with a patient who was also leaving. The two ladies at the front desk were in shock at how blind she was and they decided to nicely speak up for me. Instead of the employee in the doors helping me, she simply steps to the side and finishes her conversation with the patient. I get out of the doors and I see her hug the patient. This was very rude and unprofessional to see and definitely not how I wanted our visit to end.

Horrible service. the lady at the front desk was incredibly rude. Made an appointment at 9:50 and…read morestill waiting for the doctor at 11. The doctors were kind but doesn't make up for the fact that I spent two hours there. Go somewhere else where appointments are a requirement not a suggestion.

Absolutely love this clinic. Very safe and clean clinic, don't think I'll ever be going to any…read moreother clinic. And the staff is just as amazing!

From the owner: Primary Care…read more Services Back Pain, Blood Work, COVID Testing, Flu Shots, Lab Testing, Pediatric Care Annual Exams, Preventative, RSV, School Physicals, Sports Physicals, STD Testing, Stitches, Telehealth Appointments Available, Upper Respiratory Infection, Women's Health Services, Walk-In Clinic, Urgent Care, Immediate Care Location Facts Across from Sheehy Robert J & Son's Funeral Home

Awesome experience. Walked in with my son today after school had me pick him up because he was…read moresick. The staff was AMAZING!!!!! 5+ starts

From the owner: Urgent care for life's unexpected moments. No appointment needed, no wait times…read more Offering PRF and Medicinal Botox.

Thanksgiving night, I lose my balance (give me a break, my center of gravity is a little off these…read moredays!), topple, and essentially jam the hell out of the thumb on my right hand. Ow. Ow, ow, ow, ow, OW. My husband, a firefighter/paramedic, took one look at my thumb and noticed my obvious lack of range of motion, and decreed an x-ray was in my future. Sigh. An x-ray. At, like, 8 PM on Thanksgiving? An ER visit. Really? I wasn't feeling it. Like, at all. The pain was pretty intense (and trust me, my tolerance is higher than most) so I packed up and headed to Ingalls despite my reservation about urgent aid-like places. From the moment I arrived until the moment I left, the visit was smooth sailing. Color me impressed. Registration was a breeze (even though I'm right handed and my writing was, well, a little sloppy, to say the least). The nurses were great, the x-ray tech was fabulous (she double gowned me--something I greatly appreciated as I was 28 weeks pregnant at the time), the ER doc was gentle and proficient and explained everything very, very thoroughly. While the x-ray was clean (YAY for no broken bones!), the odds of a torn ligament were very, very high. The nurses braced me up and the doctor sent me off with a referral for an ortho in the area for an MRI if I wasn't entirely pain-free in a reasonable amount of time. Start to finish as far as time spent at said urgent aid facility? Roughly one hour. ONE HOUR, people. I was anticipating three times as long. Coupled with the amazing staff, quality of care received, cleanliness, etc.? I am a fan indeed. Ingalls Urgent Aid Family Care Center, you are full of win, my friend.

Being a Red Bull for the workers and sleeping pillows for the waiting room. However the front desk…read morelady's and the security office were amazing

First Of all, I am very confused by people being upset having to wait an an urgent care center. You…read morehave to understand that emergencies don't make appointments and it's nearly impossible to estimate how long each case will take. I went in today and saw Dr. Mitchell. I was beyond impressed with her professionalism and kindness. She was honest, straightforward and did not cut any corners. It has been a long time since I've seen a Dr be so thorough. The receptionist was very kind and trust me some of the patients in the waiting room were not kind to her. I hope not to need urgent care, but if I do, this is my first choice. Dr. Mitchell is an excellent physician. Mary Pat was the medical assistant and she was kind and professional. Thank you to the whole staff for making me feel at ease.

Terrible customer service. I booked an appointment and waited forever. They were seeing non…read moreemergency walk ins before me. The staff was extremely rude.

receptionist was so kind and friendly and the staff are very nice professional the Doctor is a nice…read moreperson so hilarious he cares and puts a smile on a person face the building property is so beautiful and very clean I highly recommend it

I made an appointment that was confirmed with an email sent to me at all. I showed up to my…read moreappointment. It was immediately denied and the front desk lady stated that they never received a confirmation and their capacity there was one person in the waiting room. no one was in and out as I was waiting and talking to her this it's supposed to be an urgent care. HOW DO YOU STOP TAKING APPOINTMENTS AT 6:50?!?!

I, unfortunately, needed to visit the minute clinic due to an issue with my left eye. I was…read moreskeptical at first, but my loved one suggested that since I could not get into contact with my PCP, I should try urgent care/minute clinic. I'm so grateful that he suggested it and off I went. I was treated very well, diagnosed, and provided a prescription to treat my condition. I was pleased by the comfortable feeling I received during my visit with NP Megan. I had a sense of peace after confirming my diagnosis and I'm grateful to say that I'm receiving treatment and I'm starting to see improvement. I would recommend the Minute Clinic in a heartbeat. Thank you.

I was in misery with a bad cold. I had a few minutes to spare and was driving by a Minute Clinic so…read moreI decided to try it. My wait time was about 15 minutes. My diagnosis was upper respiratory infection aka common cold. The cure is just to wait it out. I did however get a prescription for an oral anesthetic which helped relieve the annoying sore throat pain. The prescription was conveniently transmitted electronically to the adjoining CVS. The nurse practitioner did a quick test to rule out strep throat. I also conveniently got a seasonal flu shot. Their services are limited. But it was quick and convenient to have someone look at my throat.

I absolutely love this doctor's office. The staff is amazingly friendly, ready to help the moment…read moreyou walk in. Dr.Kass actually listened and took time to explain. She was understanding and in my opinion, she gave best care I've seen any doctor give.

Dr. Christine and the nurse did an outstanding job being professional and helpful…read more Say internal for the lab as they don't do external orders. They were efficient. I received my prescription, labs, and consultation in the same location within two hours as a walk-in. Great job ladies!

Very sick and calling immediate/urgent care centers to better understand wait times. Was triaged…read moreto front desk receptionist who simply said "We don't give wait times over the phone" and slammed the phone down to hang up on me. Guess I won't be going there.

Been coming here for over a year. Friendly staff. Labs are on ground floor, practice on 2nd. The…read moreMyNM mobile app (Epic EHR) makes it easy to change appointments, see results and send messages to your care team. NM supports most insurance plans. Helps to stick with a provider and their doctors and easily share your medical history and results. Several doctors to choose between to be your primary doctor (PCP).