Super unhelpful! Like abysmally pathetically unhelpful... I needed help managing a slightly…read moreuncommon situation that was absolutely feasible and they were entirely unwilling and uninterested. Go elsewhere

Ended up in the ER with a severe infection due to the negligence and bad medical advice given by a…read morestaff member here. Came in for a very routine infection - should have been given a broad spectrum antibiotic with potential change after culture came back. Was sent on my way with a prescription for an antibiotic but wasn't given any "red flag symptoms" to watch out for with an active infection. Got the results from my culture back the next day that showed my infection was not going to respond to the antibiotic I was prescribed. Not a problem, but it was several hours before I heard anything from the clinic, and I had to call first. By the time I got a call back I was already in the ER with nonstop vomiting. The staff member from this clinic who originally saw me dismissed my vomiting as "viral" and not related to my infection. Turns out it was absolutely related. My blood pressure had skyrocketed and the infection was extremely advanced. Staff at this clinic are kind but do not know what they are talking about and miss clear warning signs. Could have avoided the ER if better attention had been paid, if test results were followed up with in a timely manner, and if better advice had been given. As a future healthcare professional myself, I do not recommend going here.

Very unprofessional staff. I've had the unfortunate…read moreopportunity if going here for a work related injury and on many occasions the front desk receptionist gave me a stank attitude. As if she herself was the one paying for my visit. They advertise walk in service but will deny service. Go elsewhere, if you can.

Currently waiting to see the doctor/nurse practitioner for a 'quick care' visit - my appointment…read morewas scheduled for 11am. I just registered 45min later. This clinic is not packed not even a little bit - when I walked in there was only 3 people in the waiting room, 2 waiting to be seen and 1 waiting for their ride. Now there's 3 - myself and 2 others that came in after me to see the doctor. Why is there a wait? It doesn't make any sense.. even to register after 45 min that should take 5-10 minutes at best and should happen upon arrival. The lady who registered me apologized for the wait and said she would put me in the 1145 slot but my appointment is/was 11!? I'll update once after I'm scene.

Totally unprofessional. I went to the Alsip Illinois location on Cicero Avenue at the end of…read moreFebruary. Since then, I never got a bill. I called my insurance and because I haven't met my deductible, I would be paying the full amount. OK fine.....but they never sent a bill and calling is a joke. They never answer. Then, about 3 weeks ago, I stopped in at that same location in Alsip on a Saturday afternoon to pay in person. They were open, but when I walked in, there was nobody there. I stood there waiting. Nobody at the desk or anywhere. How incompetent is that? This is the most unprofessional urgent care I've ever had to deal with. So after 3 months of not being billed, I will presume my visit was FREE.

I visited this location after my son hurt himself in a football game at school. He needed an X-ray…read moreand a physical exam before returning to school and his PCP wasn't able to squeeze him in last minute. The staff was absolutely amazing! From the front desk receptionist to the NP and nurse who did his exam, to the gentleman who performed his X-ray!! They were so friendly and my son felt so comfortable. Thanks to each of them!

The room was not the best. The window was broken, you can feel the air and wind coming through. The…read morewalls were falling apart. The door was also falling apart. The food was not as I expected it to bed. No rice should be pink. The dresser doors couldn't even open. Overall just a terrible place. The nurses were great though.

Run as far away from this place as possible My mother was…read moreplaced for rehab and ended up a resident. During her stay she was placed in a room with mold on the floor boards going up to the wall. There is only one person on the evenings to clean the entire building (all 4 floors) and none at night. The smells get into your clothes(when you come visit) do to it is not kept clean. They are short staffed every week so she has been left in soled clothes until I visit in the evening. The staff is overworked so for every one good employee there are two bad ones. The food looks like meat product leftovers and it is often served cold. My mother has lost 100 pounds since her stay. If you care anything about your loved one please do not place them at symphony of crestwood.

The service and quality of care, 5 stars all the way. The rules here, however, are completely…read moreinconsistent and vary by week. One week, they were *only* taking walk-ins. Another week, they were referring everybody to their Ashland location. This week, they're only accepting online appointments! What's it going to be, next week? To make matters worse they don't make any announcements, or tell people otherwise. I was hoping to have a nice conversation about my lab results but now I don't plan on returning unless I start feeling sick again. No one has time for this nonsense.

Go to a different clinic!!This clinic is a waste of time.All of the staff just treats you badly and…read morethey take forever doing anything.

I fell at home and had a laceration on my chin. Instead of going to the emergency room in the…read moremiddle of the night, on Saturday, during a pandemic I decided to give this service a try. I left a voice mail with the details and NEVER RECEIVED A CALL BACK. I ended up cleaning and dressing the wound myself and going to urgent care in the morning. Don't waste your time with this.

Called back quickly and gave us awesome, knowledgeable, practical advice. Highly recommend.read more

No stars. I walked in at 11:19am, signed in and sat there. The woman at the window didn't…read moreacknowledge me, didn't give me any paperwork to fill out, and continue to eat her yogurt There was no one else in the waiting room. I waited until 11:50am walked out.

From the owner: Need fast, quality care? Ridgeland Immediate care is here for you! Whether it's a sudden illness or…read morean unexpected injury, our experienced team offers prompt, professional treatment with minimal wait times. Walk in today for a quick, compassionate care when you need it most. No appointment required! We take in Walk- Ins! Accept all forms of insurance. We offer a discount cash price for patients without health insurance! Open 7 days a week from 9 AM - 7 PM.

I absolutely love this doctor's office. The staff is amazingly friendly, ready to help the moment…read moreyou walk in. Dr.Kass actually listened and took time to explain. She was understanding and in my opinion, she gave best care I've seen any doctor give.

Dr. Christine and the nurse did an outstanding job being professional and helpful…read more Say internal for the lab as they don't do external orders. They were efficient. I received my prescription, labs, and consultation in the same location within two hours as a walk-in. Great job ladies!

Not only was Linda Jackson ON time but she welcomed me in early…read more She was so considerate and calming. She had everything prepped for my UTI "adventure." Linda asked about my welfare with concern. She's a KEEPER.

I am upset with this CVS Minute Clinic. Around midnight last night (July 20) I made an appointment…read moreonline. I was given an appointment at 6:50pm today. (July 21). Because I had chills and a slight fever, a family member gave me a home COVID-19 test, which was negative. I left home with plenty of time to get to my appointment, but the Kiosk would not acknowledge either my name or my confirmation number. Finally, a receptionist came out and had me sign in on paper. I finally got in to see a Medical Professional, who listened to my symptoms, then told me I had to go to another facility. I got to the OSF facility before they close. The PA there examined me, ordered a prescription, gave me a note for work and was very professional. I don't understand why CVS gave me an appointment if they would not treat me! I WON't be back!

Went with my husband here because in the past I have gotten great service from the doctors. But a…read morefew weeks back was totally opposite. The lady doctor which I have never seen work at this location saw my husband was so unprofessional. She prescribes him medication and tells him that it wont work but still prescribes it smh. we were very unsatisfied with her service. I definitely recommend asking for doctor Mohammad which was who I seen and was very professional.

Went to Urgiclinc this evening and by far the best experience, customer service, staff, online…read morescheduling, very clean, and they have a coffee station which I definitely needed. The staff were so personable and made us feel so welcome! The doctor listed to all of our concerns without rushing us.