These guys rock. Fixed two foundation cracks we had that were leaking. Quick and transparent…read morepricing and communication, too.

We contracted this company to install stilts on our home, which required removal and reconnection…read moreof downspout drainage pipes. After the work was completed, we found sections of the drainage piping left exposed above ground rather than properly buried as they were prior to the project, raising concerns about freezing and potential damage in winter. We contacted the company multiple times and provided photos. While they state they performed follow-up work and that the system is functional, we were not provided a resolution that addresses the exposed piping or returns it to its original buried condition. There is a disagreement regarding responsibility for final grading and restoration. Based on this experience, I would not recommend them to others.

First off: AJ E's review sounds like a pissed off realtor doing a hitjob review. Why? The seller's…read moreagent to a home I'm purchasing had very similar feedback and was on her toes. For the review: That's what we want. My wife and I set out to find an inspector that would give agents the Sunday Scaries, and that was accomplished because Tim does not play around. No corner is left unexplored and no door is left unopen. Tim meticulously looked through everything he could while explaining what he was doing to us as if we were students in an elementary class, making sure things were in layman's terms and understandable. Well appreciated. He has his tools, but what got us was when he busted out his thermal imager. There's a wall in front of him? Who cares, he'll just look past it anyway. Couldn't believe it when he was doing that, and thank goodness he did. Speaking of tools, they utilize a whole DRONE. Like the ones you fly in the air. They leverage it to inspect the roof and get into some areas that may be a bit harder to access. Talk about working smart. All in all, Tim was quick to follow-up and generate his report. 500 pictures. 500. That's not an extra 0 I added at the end. Thanks to Tim, we were able to find black mold and cracked Abstesos 9 x 9s in the basement. He even dismissed the nosy agent of the seller's who was there for some reason, and told her to leave so we could assess things with privacy. The seller's agent was still in the house and concerned about the work Tim was doing. THAT'S THE KIND OF INSPECTOR YOU WANT. Stacy, the owner, was quick to get us scheduled and super responsive with fast turnaround times. Thank you and job well done to the Pinnacle team!

Pinnacle missed some major issues with my home. I probably would have walked away from the deal or…read moreseriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone. Update: I was fine leaving this a little vague as a professional courtesy, but since Stacey think's it's acceptable to fabricate information, I'll spill the tea. This time, I'll attach the proof for good measure! First issue Pinnacle failed to identify was a crack in the foundation. Imagine buying a new home only to have your basement flood a few days later. At first I thought it was a broken sump pump, but when an expert came out to the property, he quickly identified a vertical crack in the foundation. Total cost $1,735 for the repair. Plus a few hundred for the shop vac and fans to dry out the place to prevent further damage. Second issue Pinnacle failed to identify was dangerous wiring in the kitchen. Multiple lights and appliances were on a single circuit. When you ran them simultaneously, the lights would flicker, and sometimes the circuit would trip. There were no more spots left in the panel, so an upgrade was needed to put each appliance on it's own circuit and bring it up to code. Total cost $4,250 and countless hours of sleep lost wondering if an electrical fire would start in the house. Third issue Pinnacle failed to identify was the removal of a load bearing wall. The home when originally built had a division between the dining room and the kitchen. A few weeks after moving in, I noticed that the ceiling started to crack in the kitchen area. The cracks continued to grow and I went into the attic to figure out what was happening. Up there, my dad and I found no additional support for the joists. They were thin and spanned the entire kitchen/dining room area. I had a structural engineer come out to evaluate, and he confirmed additional support was required. Total cost $5,900, and not being able to use 1/3 of the house for 4 days. The engineer's report was about $1,290, but I guess we can leave that off. the contract language is confusing as to whether they are required to inspect and identify this type of issue. In all honesty, if I knew my inspector wouldn't check for things like this, I would have picked another inspector. I don't care is an outlet is broken, or some paint is chipping. I want to know major defects or damage to the property. Fourth issue (new!) that Pinnacle failed to identify was a leak in the water line to my house. I signed up for a city service that warns you when your home uses excess water (sing of a leak). I got a few of those notices, and then called a plumber. The plumber found a gushing leak in the line on my side of the meter. Meanwhile, Pinnacle's inspection report claimed that I didn't even have a meter! Had the inspector found the meter, which was in the parkway and not hidden, and looked at it, he would have found that leak. After that gushing leak was repaired, the meter was still running when the water was off. This mean I have a leak somewhere between the meter and the house that I'm the process of fixing. Total costs so far is $1,058.55. This doesn't include services for leak detection and repair coming in the next few weeks. Stacey falsely claims that my damages are inflated, but you can add all of that up. At the time I wrote the original review, it was about $13K. It's definitely going to get pushed higher once the leak is located and repaired. So not only did Pinnacle royally screwed up my inspection, they also felt the need to disparage me online. Consider that if you want to give them your business.

Travis, was very knowledgeable, friendly, polite, and welcoming. I was very impressed with his…read moreprofessionalism and how he was able to answer any questions I had, and his understanding of the regulations. I think it's important when someone exceeds expectations to let them know, so I wanted you to know that I think Travis is a great addition to your team. Thank you so much for servicing our house! It was a very quick, smooth, and easy process.

Superb customer service! I haven't been this blown away in awhile…read more Radon mitigation is an area where I don't have a lot of experience and I had gotten some misinformation from a plumber. I was concerned about the sump pump and confused about what to do. I reached out Radon Xpress because they had installed the system within the last 3 months and they were extremely responsive (both by phone and text). Scott came out as soon as he could to see what was going on. He went above and beyond to ensure I understood not only the radon system but also my sump pump. He walked me through all the pieces, what they do, and how to ensure they are working properly. Now, I can sleep peacefully knowing everything is in working order. I know what to look for and how to fix basic issues. I highly recommend working with Scott and the team at Radon Xpress!

Tim Heise was phenomenal! He checked everything. Even our realtor was beyond impressed with Tim's…read moreattention to detail. He discussed any issues, no matter how small, while he was there so he could answer questions. The written report we received the next day was incredibly thorough. I will recommend Chicagoland Home Inspectors and Tim to everyone I know! Certainly worth the money and have is piece of mind about the home we were purchasing!

Everything from the scheduling to communication to the actual inspection itself went very smoothly!…read moreJohn was incredibly helpful and informative during the inspection and I would highly recommend this company to anyone who is needing an inspection or any of the other services that they provide.

We had an excellent experience with Radon Gone from start to finish. They answered my call right…read moreaway, provided a quote over the phone, and scheduled an appointment that worked with my schedule. They even confirmed the appointment the night before, which I really appreciated. The installation team showed up exactly when they said they would, and they were incredibly friendly, professional, efficient, and thorough. They worked quickly, kept everything clean, and the pricing was very reasonable compared to the other quotes we received. What really stood out was how thoughtfully they planned the installation -- they took the time to figure out the best placement for the system so it wouldn't be an eyesore and would blend in as much as possible. If you need radon mitigation, I would absolutely recommend them. Since radon is the second leading cause of lung cancer, it's not something to put off. We're very happy we chose Radon Gone.

Ben and his team an excellent work. They were very knowledgeable, provided customized solution and…read morewere very reasonably priced. They did the job on time as promised and left premises clean. I would highly recommend them. !!!