Words cannot express how grateful I am for this company. After receiving water in my basement, I…read morecalled the insurance company who promptly told me I wasn't covered for the loss. Then I called a big chain water restoration company who never showed up after I told them the loss wasn't covered. The worst part was they continued to tell me they were on their way! I came to YELP, saw all of the excellent reviews for 911 Restoration and I called them. 911 Restoration showed up on time, quoted me a very fair price and did an excellent job. Ronnie, the manager, is wonderful! This company was responsive and cared for my property as if it was their own. They were extremely thorough. They truly go above and beyond. I'm so thankful to this company for making a truly difficult time more bearable. I would recommend them to anyone that asks.

I've had several house "crises" recently, the latest being a flooded toilet on the first floor…read morespreading into a sizeable chunk of my basement. I called 911 Restoration first thing this morning. They responded almost immediately, and a team was at my home in under 2 hours. They were quick but thorough, and after inspecting both impacted areas, they gave me the best possible news: I'd be okay with just some minor DIY (pulling baseboards--totally something I can handle) and fans. The visit cost me nothing. Very professional, efficient, and friendly. So very much appreciated their assessment and advice, and the truly free estimate ensures I'll refer them to others and call them with any other needs. Thank you!

Right at the beginning of summer, I unfortunately had a pretty severe pipe leak from the roof of my…read morebathroom, completely damaging my walls and behind tile. I called around different remodelers in Morton Grove. But luckily someone gave me Jose's number. They were actually able to completely dry out and replace all the water damage! After the water was extracted. He talked to my insurance and I actually got covered and now my bathroom has never looked so great. Thank you guys so much!

I had my sub pumps fail, unfortunately while I was on vacation. This caused my basement in my…read moreWinnetka to completely flood. Thankfully, even calling after hours, Emergency Water Removal and Restoration answered and were on their way within 30 minutes. They came in, assessed the entire damage and got to work as soon as possible for any other mold or other water damage could spread. We are currently in the process of talking to an adjuster but so far so good thanks guys.

Pur360 is an excellent company for Mold Eradication. First, Home Advisor people did find Pur360 for…read moreme. Mike, inspector/estimator came for estimate. He arrived on time, and also made a good suggestion for buying a dehumidifier. The cost is much less than to rent one. The dehumidifier worked very well for drying the room. For the coming two days' treatment, Mike came on time, worked hard, placed 7 generators to kill mold and mold spores. He completely cleaned the room after finishing the job. He brought big bags and placed baseboard, nails etc to the bags and thrown away. The company's whole team are very friendly. the President, Zak, also answered my email with questions. The receptionist and a manager also professional. and the manager initially called me to following up after inspection. I feel fortunate that I have had opportunities to communicate many very decent American people and American companies/units, I definitely consider this is one of the best companies among them.

6 months ago I hired them to remove animal odor and some mold. They are very kind and professional…read more Very responsive to any questions and stand but there guarantee!

I had my house resided with Hardie and trim . I absolutely love it ! Glenn is wonderful to work…read morewith as well as his crew . The crew showed up each day and worked from dawn to dusk .I would use this company again without any reservations .

We used Vanguard to replace the siding on our house with James Hardie board siding. Glenn worked…read morewith us to adjust pricing in order to meet our budget, yet still providing the updated look we were going for, while also addressing mold and other issues that needed to be remediated. Before the project even started our screen doors (2) were falling out and they got new doors ordered. Remember that early thaw -- they got started then -- they didn't wait until spring, which we really appreciated. The crew showed up when they were scheduled, and often times worked later than we expected. There were even a few weekends they worked. They took away the dumpsters when filled, workers were respectful of both our property and ourselves, and they kept the worksite clean by straightening up every evening. When the project was done (we are 95 percent done), I saw them out with a magnet to pick up loose nails and screws, as well as sweeping up debris. The home is 100 percent improved and neighbors have commented positively. One visitor even asked if our home was new construction (it's not!).

I recently had the unfortunate experience of a flooded basement. Lucky for me I called Jerry and…read morehad him and his crew at my house quickly. Moving everything we've accumulated over the years in the basement is not easy work, but his guys did it cheerfully, respectfully and quickly. I couldn't have been more impressed. The drying out process went very well and we had our basement dry in 3 days. Jerry handled everything with our insurance company by writing up a very detailed claim and meeting with our adjuster to explain the situation. He and his crew took a fairly unfortunate experience and made it easy and stress free.

Wonderful company to deal with. Prompt service, great prices and they were very respectful of our…read moreproperty. We highly recommend them.

My toilet overflowed on the weekend in the middle of the night. I went back to bed, not realizing…read moreit was silently overflowing the bowl, leaking through the tile and into our kitchen ceiling. When I awoke in the morning, I had an inch or more of water on my bathroom floor and into my bedroom rug. I ran downstairs and the ceiling was partially fallen down and bulging in other areas with water. I called Metzler ServiceMaster; they removed the ceiling and they brought fans and dehumidifiers and put them upstairs and downstairs. Every day or so, they came with meters and checked the moisture levels. Dawn Metzler is a very professional and empathetic owner. She and her wonderful staff completed our job by putting up a new ceiling and repainting. I can't say enough about this wonderful business. You will not go wrong selecting them for your water remediation needs.

We were suspicious there was water damage from a leaky water heater under the living room carpet…read more Dawn and her crew came to my mom's house on short notice and totally set us up.

After hiring Bussey Environmental for testing (highly recommend), Charlie and his crew at United…read moreServices were recommended to me from them. I cannot recommend them enough- especially Jeff. He and his crew did an amazing job in my home and left it so clean and healthy. Jeff is so knowledgeable and amazing at what he does and is very kind and helpful about answering questions. These are the guys you want to hire. Thank you United Services!!

I was so happy with the care and immediate attention we have received from this company 3 times…read morealready. We have had 3 different issues with our different properties and I have to say United Services always delivered professional and immediate support. Starting with Chuck/Charlie - he is always punctual, honest, knowledgeable, resourceful and just a good human being to work with! He really is the face and the heart of that company!!! He has teams ready to go for whatever is needed and always answers the client calls. Don't look any further if you need restoration help - this group is the best. Thank you again Charlie and United Services for helping us out when we needed you!

Castino did an amazing job repairing water damage on our plaster ceilings & walls. Alberto came…read moreout, explained the process, and let us know we would need to be out of the house during the repairs due to all the dust, fumes & the need to cover much of the furniture in the house to protect it. Alberto & his team were on time, they finished before the estimated date of completion, and the ceilings and walls looked brand new when they were done. They also painstakenly protected all our furniture and belongings, and put all the furniture back in place exactly where it had originally been prior to the project. They left our home spick-n-span and much improved.

Covid safe. Fantastic response and service. Had foundation crack and minor water carpet damage. In…read morethree days they cleaned up and removed carpet and underlayment, epoxy polymer injected into crack to seal it, drywall and paint. I'm now waiting for Empire carpet to finish.