Their customer service and speedy response is exceptional, and I will never shop anywhere else for…read moremy jewelry needs. Not to mention the benevolent quality and value of a selection that they have at this location. I highly recommend this place to anyone who wants to get an affordable, amazing looking piece of jewelry and have a great experience.

My family has been coming to Kesslers for as long as I can remember and I cannot name one bad…read moreexperience. Today my husband and I had a different kind of shopping experience that we were not looking forward to. We needed to replace my wedding set that was lost. We worked with Jessica and I felt so at ease and not rushed throughout the appointment. She listened to what I wanted and didn't and we found a perfect set to replace what I had lost. I will forever be thankful for that. The store specifically did not carry a few options I was interested in and had them brought in from sister stores that did, but also had a great selection themselves. She priced out all different diamonds for us and helped us choose the best stone for our budget. Overall just amazing experience.

Cathy Heese took care of us. She has such a warm and funny personality. Very kind and shared in our…read moreexcitement for our upcoming wedding! Walter repaired my ring...which I professionally demolished in the closet door. All that remained was a crumpled mess with a couple gems missing. I had to bend it to pry it off my finger. After Walter got to it...It looks BETTER than NEW. Just an incredible job. Extremely timely and professional. HIGHLY RECOMMEND!!! The man knows what he's doing!

Great service and value very happy with my purchase Eric is very good as well ! That has to be…read moreenough !!

I was in the area for lunch and I was getting pet food in this strip mall so I decided to stop by…read moreto have a link removed from my watch so it fits better. The place is in the very back side of the mall. It's a very nice store with a nice variety of items. The man who helped me was very friendly and serviced me quickly. Overall it was a quick pleasant experience.

I am very unhappy with my recent experiences with Gold Creations. There are no warranties,…read moreguarantees, and they totally nickel and dime you if you need any work on the jewelry you purchased at their store. Nothing is free. You want your white gold bridal bands rhodium dipped, you will pay per ring. So the way to get this cheaper is to solder them together, which you will pay for. By the way, because they don't tell you this, when you solder them together they may not fit. You should consider getting them resized. Oh and they charge for that too. You want your appraisal updated, it's not free. Over the past year I have apparently chipped three diamonds. I did not know diamonds chipped, apparently that's a thing. I understand paying for them, but find it funny that I have had these rings for several years and never had an issue until recently. I have another ring from a mall jeweler and they stand by all the work. I lost a diamond and they replaced it for free. They rhodium dip my ring for free. Recently they resized it for free. They also reinforced the back of the band that I thought was thining for free. I am supposed to get this ring checked every six months for the warranty to be valid and have not because I have not been wearing it, it just sits in my jewelry box. That's okay, they recently checked it and re-validated the warranty. I have also purchased jewelry at Kessler's. Kessler's is amazing! They have a great warranty and stand behind their work and all your purchases. If I need anything done in the future I will be going to Kessler's. We will never go back to Gold Creations. They have lost our business. I used to tell everyone to go there I will now be telling everyone NOT to go there! Word of mouth is a great marketing tool!

Just to be clear, they are a higher end jewelery store, located on the second level of the US Bank…read moreCenter. But, they do have a watchmaker who comes in on Wednesdays, but only Wednesdays. $16 for a battery replacement. Polite service.

My husband purchased my engagement ring from Karin at Kloiber and it is amazing. He originally…read morebought the setting he liked a while ago at another store and Karin really helped him through the process and made recommendations for a diamond that I would love AND that would complement the setting. Not only did she find a diamond that would fit in the setting, she found the most fabulous diamond. The ring is absolutely gorgeous. I got a chance to meet Karin when we went back to Kloiber to look at wedding bands. I saw why he chose to purchase the ring there. She was so friendly, genuinely loves what she does, and likes making people happy (you can tell). I found my band right away - it was her first recommendation as to what would go with my engagement ring. My husband, on the other hand, had a few rings ordered to be sent to the store to try before he bought. He didn't love either, so Karin recommended a ring that was almost a combination of the 2. He had to buy it before seeing it though as it was custom made. Needless to say, he made the right decision. His ring is great too. He also purchased a fab necklace for me for the actual wedding day from Kloiber which I love! Over the last few months, I have been into Kloiber (the new location is in the US Bank building - go up the main escalator to the Galleria level and you will practically run into it) several times - ring sizing, ring cleaning, ring pick up, necklace shortening, etc. I'm sure it would be fine if you just stopped in (ring the bell), but I would suggest making an appointment - they are very good by email as well. Everyone I encountered has been absolutely fantastic to work with. Excellent customer service. I honestly couldn't recommend a place more than Kloiber. They are fantastic.

Wish I could give more than a 5 star rating for this place! I have sold gold here before and that…read morealways was an easy process, but recently I had taken in my wedding rings to be soldered and was told it would take up to 2 weeks-which is definitely fair. Yet, I was surprised to get a phone call that they were already ready the morning after I dropped them off!! I had a bit of a difficult set that had to be done right and they delivered beautifully with also fixing a knick in my ring! I am beyond impressed with the quality, efficiency and customer service at this jeweler! Will definitely be back and be recommending others!!! Jordan Robinson

If you're coming in to sell any gold or silver coins just go to Great Milwaukee coin. Absolute…read morewaste of my time and gave me a legitimate joke of a price. I got 2.5x more for my coins at Great Milwaukee coin and they won't try and rip you off. And outside of prices, I called before hand to ask whether or not they do special prices on limited time minted silver and gold coins or if they just did melt price, wouldn't give me an answer and then made me drive all the way there just to give me some bullshit out of his ass price.

This is a great store with skilled and helpful folks. Appraisals and purchases -- both were very…read morepositive experiences.

My fiance and I had the BEST experience at Rohr. We were a bit nervous to be shopping for rings as…read morea queer couple, but Sam put us completely at ease. He was funny, knowledgeable and made us feel comfortable. Instead of trying to talk us into the most expensive ring, he convinced me to use the diamond from my great grandma's ring. He offered great suggestions about the setting for the security of the diamond that we wouldn't have considered, and the custom ring turned out even better than imagined. We would highly recommend working with Rohr for your custom engagement ring!

He offered to fix a necklace for $140 and it would take a week. Then I brought it back to my old…read moreneighborhood. The people at A Trio fixed it for $20. I picked it the next day. This was an amazing side by side comparison.

I took a mother's ring in to Kelvin Schroeder's to be resized - from a 9 to a 10. In the process of…read moreresizing my ring, one of the birthstones was broken. Initially, the replaced stone extended below the ring sharply poking into my finger, and the holes on the inside of the ring, where the 4 stones were set, were not uniform. I asked that it be repaired so the stone didn't scrape and irritate my finger. I heard more than once from Kelvin it was costing him so much to make the needed repairs (Keep in mind his goldsmith fractured the stone). Kelvin called me and asked if it was important the stones be in the same order as they were when I initially brought the ring in. I replied yes - they were in my children's birth order. When I picked up the ring, Kelvin had me hastily sign a paper releasing them of any further repair obligation. He was condescending and couldn't get me out the door fast enough. Quality of workmanship was poor - ring is not round as it was before. And, the stones are NOT in the correct order. I'm very disappointed. I will take the ring to another jeweler to have it made right. I will NEVER use Kelvin Schroeder Jeweler for any of my jewelry needs again.

I cannot speak highly enough of Amy and Noah at A Trio Jewelry Design Studio. My husband and I were…read morestruggling to find wedding bands that fit our style. We saw reviews of A Trio, and couldn't be happier with designing and purchasing our wedding bands from here. Amy and Noah are so personable and knowledgeable and we're so patient and helpful as we made decisions. I'd also like to credit that Noah spent an equal amount of time with my husband deciding what ring he'd like. Oftentimes the bride gets a lot of the attention, so this was very special and memorable for my husband. We were so impressed by them, we also worked with them to create a custom ring for my mom and purchased a necklace for my husband's mom. As long as we're living in the Milwaukee area, A Trio is where we'll be purchasing jewelry!

I trust this jeweler. Amy graduated a few years behind me from the same design program at MIAD…read more(just down the street). She comes from a line of jewelers. Her husband Noah works there and I believe her dad does too. I first had Amy change my engagement ring into a pink sapphire (life changes) and she was really great about kindly suggesting what would work well but happy to take my decision (I went with her recommendation and loved it). Just now I dropped off my beloved late grandmother's engagement ring that I inherited because it lost a tiny stone. They were super sweet about advising what would match, and they said I don't need all the prongs redone now but they will be happy to check it any time (twice a year) and let me know when. I found their prices to be impressively reasonable. My mom was a little worried thinking such a nice independent place would be pricy, but it's totally reasonable. I don't see myself ever using another jeweler.