needed a nebulizer for mom. Medicare doesn't cover unless you obtain the equipment from an…read moreapproved medical supply house. After calling 4 of the medical supply houses on the Medicare list found US Medical Equipment who said yes. Outlined the process and made things easy. Hurray for people who work there who care and know their business.

I'm very satisfied with US Medical Equipment. Sarah went above and beyond to make sure I was able…read moreto walk with my knee brace. She was super friendly and very helpful with my injury. Sarah provided excellent customer service. Highly recommended.

Try and work with your customers on insurance issues. They were rude and couldn't care less to help…read moreme out even call my insurance to verify. They just texted me rudely that they weren't even going to try.

AAMS is the best! The date for my vein procedure was unexpectedly moved up so I had only a few days…read moreto find the required medical grade support hose in my size. There aren't many places where you can just walk in and buy the right kind. Nikki was really helpful with finding the best option for me (brand, size, and style) but it turned out they were out of my size. She immediately ordered a pair from the supplier and as promised, they arrived at my home in 2 days, well in time for my procedure. Really glad I found AAMS.

Needed tires replaced on my wife's Invacare wheelchair and it was urgent. Left 2 phone messages and…read morea message on the web site. No response that day and still no response a week later. When Ron managed the place years ago, customer service ewas incredible. Now? Nonexistent.

I went to my appointment at 11am (the store opens at 10am) and the store was closed. I left a…read morevoicemail to reschedule me appt and no one called me back. I called again and asked why they didn't call to reschedule and I was told they were too busy. I indicated that I thought that was rude and they told me to "...go to hell." Then hung up.

ALWAYS RELIABLE. GREAT PRICING. Always.Accommodating to my 86 year young mom…read more If she runs out of supplies. They go out of their way to deliver within 24 hours. Directly to her doorsteps. BRAVO FOR MEDICARE PLANS AS WELL!

I was the panicked Mom of a 6 year old with her first black eye, on a hunt for a case of instant…read moreice packs. None of the medical supply stores in my area carry them. I called Tetra, they are not a 'store' per-say, more like a distribution center, I called and truly, the woman I dealt with couldn't have been any nicer. I can't imagine they sell one case of their products very often, but did on this day to me without hesitation and in that moment I was really grateful. I don't know much about the medical supply business but from a customer service stand point they get 5 stars from me! Incidentally, I had way more ice packs then I needed but with a six year old they come in handy all the time.

Good place to find specific uniform. The cashier was very friendly, informative, and helpful.read more

Service sucked, got a brief acknowledgment and nothing else, the selection is good if you want…read moreBlacks, Greys, and/or Blues, but any other color that the hospital requires? Yeah you're SOL.

I've been coming to Van Driel since I was a kid to get my compression garments. Claudia and the…read moreentire team are absolutely fantastic. We are so grateful for all that they do.

Well it would appear that I have some issues with some small veins and blood flow around my ankles…read moreand was told that that needed to wear some compression hose for the next 4 months as a way to avoid a surgical outcome for now. My doctor (Dr. Z) strongly recommended Van Driel's out of all the possible (and closer) locations I could have gone to. This definitely was not the closest location, but I am so glad I made the trip. Also another important factor was that Van Driel's does Saturday appointments, so that was wonderful as I didn't have to worry about leaving work early to get there or deal with rush hour traffic. This was new territory for me as I didn't even know you needed a prescription or had to get measured/fitted for compression stockings, so this was a very informative visit for me. Claudia was absolutely wonderful as was the second woman (didn't get a name) who took my information upon arrival. After taking my measurements, Claudia explained to me the way the compression stockings worked, how they were designed and fitted and how to put them on/take them off. I had no idea it was that involved. Claudia explained the process for putting the stockings on properly as well as covered what not to do when putting them on, which is just as important it would seem. After the explanation, she went through step by step on putting then stocking on, then had me do it so she could watch my technique, while giving me tips and pointers during my attempt to put one on. She went through the process again on how to remove the stocking as well as the proper height to pull it up on the leg. She also discussed options with me as to what type I could get (toes covered or toes out). Claudia also covered my options as far as insurance goes in covering the purchases, so that was helpful. I wasn't sure what to expect in terms of look and feel for the stockings, but they were not as tight as I thought they would be and looked fine. COVID-wise, both Claudia and the other woman were wearing masks (as was I) and there was hand sanitizer available. While I was being fitted, Claudia had clean disposable pads on the floor as well as on the angled platform where my foot was place for the fitting of the stocking. While being fitted, Claudia mentioned that she knew my doctor very well as he had recommended many a patient to her location. I laughed because although Dr. Z said I could go to any of the locations on his the list he provided, he made a point of circling Van Driel's on the paper in a bold black circle. She mentioned that Dr. Z said many years ago that he trusted Van Driel's for fittings because it meant he wouldn't have to check the fitting later. Claudia mentioned that most doctor's most likely wouldn't check the fitting once you purchase the compression stockings, but knowing Dr. Z, he would most definitely do that if he didn't have complete trust in the vendor I had purchased them from. That speaks volumes for me. So if you or a loved one needs to purchase compression stockings, I would recommend this place highly. I also noticed that they offer other compression equipment for wrists, legs, etc., so it looks like one stop shopping for all of your compression needs.

It's kind of confusing. The address leads you to a middle eastern grocery, which is apparently…read moreowned by the same people or something? That's not very clear, they don't tell you that beforehand, nor is there a sign on the storefront a couple doors down where all the medical equipment is. When picking up an item for short term rental, I had to call the phone number I found online to find out what was going on and how I was supposed to pick up. Rental process was easy and price was reasonable. However, when I tried renting another time when I had a guest who would have benefitted from having access to a chair (beyond simply hoping that wherever we went had one available for visitor use), I called and never received a response back. I'd hoped to set up delivery of a chair for a weeks' use but since they were silent we didn't get to do that.

The first time we rented from them (July 2021) we had no problems. They are very casual--no…read morepaperwork, no receipt, no email or text confirmations--which struck me as odd but we didn't have a problem so I didn't worry about it. We decided to work with them again because their prices are good and our experience was good last time. This time they delivered the recliner quickly at a good price and we agreed they would return to pick it up in 2 weeks. Two weeks ended 10 days ago. No pickup, no communication at all. When we try calling them it's always a message that the voice mailbox is full. We don't know what to do. We don't want to store their equipment and be responsible for it for an indefinite amount of time. It's very frustrating and I would not recommend them or work with them again. It's too bad because other than this, they were ok to work with but this is a deal breaker and no way to do business.

Great Service & Reliable Products…read more They were fantastic! The staff was helpful, knowledgeable, and made the process easy. I got exactly what I needed high-quality equipment delivered quickly. They even followed up to make sure everything was working well. Highly recommend for anyone needing home medical supplies :)

Good service. I was referred by the insurance company and given the information on this facility. I…read morehave dealt with different companies through our insurance and had some not-so good experience. But with this company, the whole process was smooth and quick. Thank you.