My experience with you has been wonderful. I am so grateful to Kasia Puchalski my representative,…read moreMaritza from the business office, Johnny, Jerry,and Maria from customer service. Kasia has been meticulous in her handling of my wheelchair needs. Working so closely with me and my doctors from Northwestern Memorial Hospital, and Blue Cross, Kasia was able to navigate us through a process that can oftentimes be grueling, in an expedient manner. Kasia then worked closely with Johnny to assess exactly what type chair would best suit my needs, from features to material for the seat to the color. All of time that Kasia spent with me was done to make sure that my wheelchair not only met all of physical requirements, comfortability needs, and she even helped me to pick a color that would be cool from a woman's perspective, I may be handicap but I still wanna look hip. Patients Choice was recommended at a time when I needed them most and they truly lived up those recommendations. Patients Choice saved me at a time when a company named Mobility Solutions negligently handled my wheelchair needs and left me for over a year in pain and extreme anxiety. What Mobility Solutions did to me, left me so damaged, broken, and frustrated after having already endured the pain of multiple amputations and a phenomenal number of surgeries that left me as a bilateral amputee. The severity of my depression was so horrible that besides seeing my psychologist and psychiatrist, I required Valium to help my anxiety, and moths of actively attending suicide groups at Northwestern because I felt defeated. I am so thankful that Patients Choice and Kasia were able to help p pick up all the pieces and make sure that I felt whole again. I may see my therapist for many years to deal with the loss of my legs but the fear of where I will sit comfortably and be able move safely in a power wheelchair has been taken care of by Patients Choice. I am so fortunate to have Patients Choice and Kasia working with me. I feel safe, protected, and more than anything I feel cared for like part of a family. They are experts at making everyone feel special, welcome, and they go above and beyond without asking for anything in return. ~ACE & BRUNO

Believe the many 1 star reviews and stay away from patients choice…read more There are better options (any option is better really). Our rep Andrea lost paperwork, missed appointments, wouldn't return calls. Tried to give them benefit of doubt - stuff happens but a completely unreasonable business to deal with. Finally gave up and went to another vendor. Never did get the wheelchair.

Steven was sent to diagnose and repair my Golden lift chairs. If i could give 50 stars i would!…read more Steven is outstanding! He diagnosed the problem, and was given a challenge outside the norm to repair my chair. Happily both chairs are working better than when i first bought them. Steven is also considerate of your home and takes extra care to not have any damage due to the weight of these chairs. Very conscientious, pleasant and willing to help!

The team at MedServ is the best I have dealt with. They have equipment in stock, same day delivery…read moreand great quality items. If you have aging parents, or recently had surgery ... this is the team to call Ps. Their prices are great. Danny the delivery guy is fantastic and super helpful. He goes the extra mile to make it happen. They know if you are calling them, then you need help.

My mom needed a better bed after a mth between the hospital and rehab after a fall. I rented a full…read moreelectric half rail hospital bed. Delivery was quick and precise (was given an estimate), and bed is comfortable! Payment and delivery set up a breeze. Look nowhere else but Mark Drug Medical Supply!

An employee named Patrick was very abrupt, terse and rude…read more At a time when someone is in need of medical equipment, understanding, patience and professionalism is needed.

I have used Lifeway Mobility in the past to install a chair lift some 20 years ago. I was so…read moresatisfied with their product and service that I called them again when it was time to update. they did not disappoint. Eric and Tyrone together made the process as trouble free as I had hoped. they removed and hauled away the old lift and installed a new one within a couple of hours. Both men were pleasant and professional, took the time to answer any questions, and made the whole experience seem effortless.

The technicians who come out to the home are great. But the gentleman currently in charge of…read moreservice is very poor. A few years ago it was a woman who would always pick up the phone or call back promptly. The current person never picks up and never returns calls. Plus I'm still trying to figure out why I paid $400 for 30 minutes of preventative maintenance.

Were very helpful in getting me a commode and wheelchair thru Medicare. About the only supply house…read morethat worked with Medicare. Great prompt service.

Order was wrong and products left in hall in plastic bag and bag broke - Lysol can sprayed the hall…read moreand all the products- I called to report this and was disappointed they did not offer to replace so I cancelled service

I had a medical procedure Friday and needed medical assistance before my 10am appointment on sat. I…read morechecked the night before and again in the morning about their hours. I called and the hours said sat 9am open. I got up at 7:30 so to be there by 9. When I arrived a few minutes after 9 am the door was locked. I called three times and waited 30 minutes outside. I went to 10 appointment bleeding . I'll take my business elsewhere since they cannot hire people to open the shop.

From the owner: We are a family-owned business located in downtown Mount Prospect, Il. Being family-owned and…read moreoperated allows us to be more flexible with prices and service. Being in the home care field for more 15 years we've come to understand the needs of our older adults at their homes. We are here to help you stay at home be more safer and manageable for yourself and your loved ones. We are always more than happy to share what we've learned throughout the years. Walk-Ins welcomed!! No Appointment needed * Bedroom/Bathroom Safety * Diabetic Wear * Compression Stockings and support * Hand/Knee Braces * Patient Lifts (Hoyer)- Manual & Power * Lift Chairs/Recliners * Hospital Beds * Mobility- Wheelchairs** Knee Scooters** Rollator/ Walkers Crutches/Walking Canes & Accessories Power Scooters (** Rental and Purchase)

REVIEW DATE - 06/09/2008…read more Absolutely outstanding service. Got my powerchair from them right before my insurance cut off. I will be going back to get upgrades for my powerchair soon. They did the job right, now I need more stuff. So we will go the extra mile to use them for their Quality of service and Quality of product. Good first word in the name to have when you really have Quality services and products. A word of caution, the rehab guy can be a bit weird at times, and does not get things done very quickly but he does get them done and he gets them done right, sometimes takes a phone call to get gears rolling again. But in my case it was one phone call to check status and boom a few weeks later I have them knocking on the door with my powerchair. (Feb 14th presidents day 2008) Reason for repost - Account Transfer & Close (ATAC)

I'm so pisses off!!! My husband received a hospital bed from them 6 yrs ago and we needed the whole…read morebed replaced within the 2nd year because the handle broke and the railing kept falling. Then the remote control that makes the head and feet of the bed go up and down replaced 3 times. Now I tried to call them because the same things are happening but their number is disconnected. What am I supposed to do??? Quality Healthcare IL

Ignore the haters…read more Anything involving medical insurance is a miserable, expensive, overly complicated endeavor. The folks here are lights in a dark place and treated us with kindness and grace. Show some love and it will come back to you.

Bra didn't fit. Since what determined it was the wrong size was trying it on, that apparently meant…read moreI "wore" it so they wouldn't accept a return/exchange. Condescending rep. Terrible customer service.