CUSTOMER service! atleast wash and make sure care smells good …read more.. havent had any issue with enterprise its still my go to car rental place.. idk if this is just a minnesota peeps thing but ya'll need to go above and beyond for this kind of stuff

Wow! Incredibly military-friendly, kind, and helpful…read more If you're looking. For good service and efficiency you should go with these guys. Pretty great overall experience.

No one is present during regular business hours. No one answers the phone during regular business…read morehours. I attempted to return my car at 11 am on a Friday, I try calling all day and no answer. I return to the location at 3:30pm on that same Friday and there is still nobody there. There was a pile of keys from other customers as well. We were told by another business in the same building that this was "normal" for Hertz and that we should just put a post it note with our name and date of rental return. Unbelievable ridiculousness. Not to mention there call center staff is useless as well. Please save yourself the b.s.

They save my bacon. Aivis had no cars even tho I reserved 2weeks prior and did fast track. Call…read moreEnterprise just before closing . They got me a car and I was out in 10 minutes. Just returned the car which took less than 10 minutes

Jack senden is the best worker he is a very good helper there dealers for a rent and the company…read morecould be the best good cars almost full gas Whn you get

Hi everyone! Be Aware! Here is my story: I found a car and texted the owner or the seller right…read moreaway. He was nice and agreed to sell it to me after some conversation. We exchanged phone numbers and I guaranteed him to buy it and even proposed to send a deposit if he wants. Later in the evening, I checked the airplane tickets and almost got them for me and my oldest son. Next day, just in case, I decided to call him - and He was literally selling the car to someone else. I was shocked. I was the first, I was ready to buy it, guaranteed, instead of discussing any matters - he just sold it to someone else! Unbelievable. I would recommend to avoid the company!!! That's a bad practice and I'm sure eventually, they will not be better off but instead, worse off.

I can't say enough about Pavel and the team at Spring Lake Park Auto! These guys are true pros,…read moreespecially if you're a Tesla owner. I took my car in for some body work, and their expertise with Teslas really put my mind at ease. Pavel's knowledge of the details and specific needs for electric vehicles is impressive. Beyond the great quality work, they were efficient, friendly, and kept me updated throughout the process. The car looked pristine when I got it back! Highly recommend Spring Lake Park Auto for any body work or maintenance needs--Tesla or otherwise!

My gosh, were these complainers in a different rental shop than me? We have rented cars there for…read moreseveral years, especially since it reopened a few years back. Never a better rental experience anywhere in our travels. I cannot imagine the manager ever being anything but welcoming and friendly! We rent cars locally often and have never had a single problem. I am writing the review simply because people need to know there is another side to the heavy complaining. We will continue to get cars there and we will continue to recommend the shop to our friends and neighbors. As an aside, they have all reported a good experience. Clean cars ready on time and zero problems. Thanks to the manager and his staff!

This was an Avis experience; there also is a Budget rental service at this location. About Avis: We…read morejust had a fantastic rental experience with the assistance of Eddy (sorry if I'm spelling his name incorrectly) at the Roseville, MN location. On very short notice--because a different company had failed us!--he helped us to get into a weeklong rental vehicle that comfortably seated five adults plus luggage for an out-of-state trip. The Ford Explorer was clean, comfortable and had all the latest safety and navigation features. It made our travels so easy and Eddy's personal assistance over the phone and later during pickup was super-appreciated. I hope Avis Recognizes great employees like him. As a result of this experience, Avis will be my first choice for car rental next time.

Highly recommend!! They do all the service on my vehicles including detailing. Have never had an…read moreissue and very fair pricing. I have always been able to schedule around my availability which is a plus as far as I'm concerned. If you are looking to purchase a vehicle great place for that too we have purchased several and been very happy. They are always happy to see us and treat us like family! Definitively 5+++ stars

I got a deal on Groupon for interior, exterior detailing and headlight restoration and would…read moredefinitively come back. All those services cost $146 total, usually just one service comes out to that total. The start were so kind and easy to work with. Thank you!

Our rental at a different company fell through...and I called Avis in Roseville, MN on short…read morenotice, looking for a vehicle to fit 5 adults and their baggage for an out-of-state drive. I also needed to be able to park our own car at Avis until our return a week later. The agent who assisted me during the call on the afternoon of June 13, 2025--I believe his name is "Eddie" (but unfortunately lost the note where I wrote it down!)--was so very kind, patient, helpful and reassuring. And then he also was there the morning of our pickup on June 15th. Everything went so smoothly and the Ford Explorer was just what we needed to make our journey so comfortable. It was a difficult week visiting two ill family members, and Eddie's helpfulness and the ease of the rental process were appreciated more than he might know. I hope someone from the corporate office will make sure to recognize him for his excellent service. This experience has increased my loyalty to Avis. FYI, this location also provides service for Budget car rental.

Reserved a car weeks ago. Confirmed on June 11 for fast rental…read moreNo cars available when we got there. Multiple people waiting. I was told no cars available from any place