Buffet is 16.99$ no problem actually a good deal IF they were as advertised and other Pizza Ranch…read morelocations. If zero stars were possible that's what this location would receive. Arrived 7:10 pm approached the counter and a manager or employee had his back to us headphones on playing with the tv. He didn't acknowledge us until he was done and said someone will be either you soon then walked off. Eventually a manager took our simple 3 buffet order and payment failing to tell us the only drink options were coke, diet, and water. I don't drink diet and I detest coke and didn't want water so had I known I would have waited to dine here until they were Pepsi converted as signs said on the drink machines after paying. There were 3 dried out half pizzas on the buffet as we passed to go to our seats. Sadly not a single pizza ever came out of the kitchen for the buffet the entire time we dined which was extended because we waited after salad and soup for fresh pizza. The fried chicken was pretty much the same story a few dried out and old pieces lay there no white meat at all. Finally while having what I will say was probably the best broccoli cheddar soup I've ever had the manager messing with the tv came out either a tray of a half dozen to 8 or 9 pieces of fresh chicken (all dark meat) dumped it then loaded up his plate with chicken and sides and went to eat leaving only the cashier to work FOH and what I can presume BOH since he was running about between both filling the buffet by piece milling pizzas together and refilling side items that didn't need topping off like gravy and potato wedges. A few groups came in one after another as we had soup and salad groups of 5/6 per party. Still no fresh pizza or chicken. After 30 minutes of waiting and nothing coming out of the kitchen except 1 pizza specially made for a party of six and delivered to their table we gave up and left having just had salad and a cup of soup because that was literally all that was offered. At other Pizza Ramch locations were asked either at check in or upon being seated by a waitress if there was anything they could make specifically for us but not at this location. The dessert bar had literally 1 slice .... Not 1 pizza pie but 1 slice of dessert pizza on it and soft serve. The soft serve jumps out because after the 3 parties came in totally approx 15-18 people on top of us and a few other customers already there the manager who was casually dining then had dessert paying no mind attention or respect to the mounting customers and lack of food. Don't get me wrong I know and very much believe in employees having their meal breaks but before you do you have your co workers back and have stuff stocked you certainly don't take from what little minute was available to paying customers . But even if you are going to do so don't do it right in front of customers. So low class and unprofessional to take the only fresh food brought out and then casually sit in the dining room eating watching customers arriving knowing there is no food on the buffet except salad and a few sides. Bad, disappointing experience because I was looking forward to living near a pizza ranch again.

This place is really good to go to anytime. The food is always good when I go there, but last time,…read morethey didn't refresh the fries, so they were like stone. One person is very weird and calls my little brother. One time she SQUISHED AND TOUCHED his face. Germs. Bathrooms are typical.