Purchased my 2016 Subaru Crosstrek from Mike here at Stillwater Auto Sales and he is unbelievably…read morehelpful and kind!! I am so grateful for all the honesty and genuine care for me as a customer. Mike also helped give advice when l was needing repairs so I didn't get swindled by other auto shops and he helped me make informed decisions about my car! I couldn't recommend this place more! My car runs wonderfully too and I'm glad to know this place takes care of its customers too!

I had a great experience here!! It was an easy drop off, great communication before starting…read moreanything that wasn't expected, flexible pickup, and fair pricing!! Frank and Travis are awesome!

Decemeber Nightmare…read more...... Tim Powers White Toyota Tundra..........Lexdan's staff covered up the paint problems....... The Facts are in! Red Flag & Run!! Not Recommended!!! True Story Here!!!! Lying Lexdan is the most deceitful Company I have ever bought from. From the salesman-James, to the Mng. Scott and all the way up to the Owner Dennis K........what a run around & Joke!!! No call backs and consistently pushed me off for weeks/months at a time! Even the Owner Dennis that replys to these complaints would not call or talk to me to fix this problem. Starts at the top folks, Crooked! Can't wait to see what Dennis says about this posting and it is my First time ever Buying a vehicle out of state and posting on Google......for the records!! Come Clean Dennis and make it Right!! I drove back home 5 hrs. and called Scott the next morning with my Tundra's paint problem after all the ice and snow melted off. When I showed up to buy it in the morning it was covered across the hood, windshield & cab with ice & light snow/frost late December....this is a White Truck, so it was solid white.....not a big deal, I test drove it, discussed any problems with Scott the Mng.......and he said it's clean and no problems and did not have a salvage title or nothing else. Now this truck is a 2016 with 12K miles; appears to be in mint condition, except for the ice cover up on the hood/cab area!! So, I took the truck to my local auto shop and they informed me that this has been repainted all around the truck to cover rust up and other things..........So the Mint Turck is showing problems right off the bat and No Call backs from Dennis and his Staff........remember it comes from the Top Down........Pathetic, wish I could have been one of the Happy Customers.........Dennis & Staff knew this trucks problems because I found out later the previous owner, a Car Dealership bought this truck at an Auction and returned it because of all the paint problems and put it up for Arbitration and then Lexdan-Dennis bought it and unloaded his problem on to me.......Dennis and your staff......the Big Guy Up Above will have the final say with you all........Amen to that!! Dennis, if you want to make this right you have my number, call me and pay for the job that you should have completed the right way in the git go.......Amen!! I've had months of calls with dealerships, auto-body shops, attorneys' and what should have been a Great Experience is one of thee Worst Experience Ever for me!! Thanks Lexdan Automotive, of Mapelwood, MN for 3-4 months of Hell.......

Disappointed and Angry - In May of this year (2025), I…read morepurchased a 2018 Honda Odyssey from Lexdan Automotive of Maplewood, MN. It only had 51,000 miles. The salesman was friendly and helpful. At the time, he was busy helping three different customers purchase a vehicle, but he still gave us the attention we needed to buy the Odyssey. When I asked the salesman if the vehicle had been in any accidents, he told me it had a clear title. His answer was accurate but that is not what I asked. The vehicle had been in an accident, and he did not reveal that to me. I asked him how many owners and he said it had a couple with one being in Montana and the other in Washington DC. The truth is that it had 4 owners before me. I asked the salesman for a Carfax and he said he would print one out. I failed to secure that prior to signing on the line for purchase. Had I seen the Carfax, I would not have ever purchased the vehicle. (Yes, my fault for not demanding the Carfax but, nonetheless, I was deceived.) Immediately after the purchase, I began to hear a noise in the engine. I thought it was A/C related. Since I had purchased an extended warranty from Lexdan, I took the vehicle to my local mechanic. Once he had the van on his hoist, he called me to come to the shop. He showed me where the vehicle had been in an accident. He showed me welded spots that had been spray painted (but were already rusting). He showed me new bolts for the motor mounts that had been replaced and a wiring harness to the alternator that had been cut and rewired without the harness. There had been some fabrication of metal and welding done by the radiator and repainted. The salesman told me the van had two new tires on the rear of the vehicle, but my mechanic showed me the "checking" on those tires which suggested they were definitely not new. I asked my mechanic to check the transmission fluid, and it was black and smelled burned. So far, I have paid for new tires, a front-end alignment, a transmission flush, an alternator harness, and repair to the protection shields under the vehicle. My mechanic is still trying to get to the bottom of the a/c noise. (He is thinking it is motor mount related.) Not sure what all that will cost me. Once he finally diagnoses the problem, I am hoping the extended warranty will help with the cost. I have already put a lot of money into the vehicle Lexdan sold me with clear lies involved. When my mechanic showed me the damage under the vehicle, I called Lexdan and asked for the Carfax. It took me 4 different calls or texts to get that information. The report told me about the accident and that I was the fifth owner. Lexdan gave me a 30 day - 1000-mile warranty with the vehicle. I had exceeded those limits by the time I took the vehicle to the mechanic. Lexdan's Sales Manager called me and offered to bring the vehicle to their shop for their mechanic to examine and perform service work. Since I have a very capable mechanic near my home (2-hour drive from Lexdan Automotive) I have no intention of allowing Lexdan to have another chance to deceive me or take more money. I paid over $32,500 for the vehicle including vehicle price, warranty, tax, and fees. Lexdan will NOT get another penny of my money, and I strongly advise that others consider the same. I have never been a vindictive person. I am a retired Pastor and love to treat people with respect. I have never written a negative review. I have written several good reviews for people who have treated me with respect and kindness. Due to all that Lexdan has done, I am writing this review to tell people how I have been treated.

Great showroom, fair price. Johnny Hoy in sales and Jami in finance were kind, friendly and…read moreprofessional. Excellent communication.

Okay service, but make sure you ask questions and know exactly what you're getting into…read more I was skeptical and I had two referrals that were frugal consumers and very happy with what he offered. Okay away I went with my blind trust - We had a "gentleman's agreement" to begin with (no contract - just a payment). Total transparency::::Perhaps if my circumstances didn't change midway (I got offered a car midway through our chats and was just looking to sell my much newer car vs at the beginning of the 'agreement' I was going to buy AND sell through him). Also my encounter with him was at the beginning of the COVID pandemic (mid-March) which didn't help timing / the offers by the dealers. Overall "customer service" was ok, but because of the change of circumstances midway and COVID beginning from the dealers - resulted in a 'tough shit' from him (he compared it to a lawyer - even if you don't win you still pay) Fine but I didn't even use any of the resources / offers he found - and I was out hundred of dollars with no real return (I didn't even use any of the dealers he got a quote at to sell the car). In hindsight I wish I would have asked more questions or there would have been a partial payment to get quoted in the cars and then the final payment once the transaction occurred. Overall - ask questions and know what happens in all possible scenarios.

After a very long search for a safe and affordable car for my teenage daughter, I found the only…read moreplace I should have went to- Midwest Auto (specifically Joey) was Incredible! Choosing a first car for your little girl is a very stressful task but Joey made me feel informed and confident when we made our final decision. The entire process was quick and seamless! I will most certainly be a returning customer when it's my son's turn! KL

Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

Went here to buy a used car and the car we wanted had a chip in the windshield…read more When we asked about repairs, the manager told us they would only fix it after we buy the car because someone else could want it and they might notice the chip, so they wouldn't need to fix it. He said this was their policy despite also saying 4-5 times it would cost him nothing to fix. Made me concerned about what else they don't fix unless someone notices it. He also said water getting into the chip/crack and freezing (putting the integrity of the windshield at further risk) wasn't a worry because the chip was too small, which is just fundamental misunderstanding of how liquid works. Bought the car and the repair person confirmed the chip would have gotten worse if not addressed so the manager really didn't know what he was talking or was lying about it.

Unfortunately the worst car experience I've ever had. I was buying a car from out of state and made…read morethat very clear to the salesman. I specifically asked him to send me a video of any damage or wear done to the car. He sent me a video, barely panning over the interior of the car and said "There is no wear on the seats". After receiving my car, I noticed the awful damage on the interior of my car. Even after having to fly down to Minnesota and drive the car back because shipping was delayed three times, they are making me either pay to have it shipped or drive it back down and fly home. Genuinely would describe this as a scam. I am extremely disappointed in how awful and unprofessional this experience was and will never even consider buying from them again.

Just bought a new-to-me Jeep Wrangler. Hunter was easy to work with. I will always use GAW for my…read morecar needs

I thought they did good work on my 99 SL. The people were…read moregreat and the work was finished on time and budget.

I want to start by saying KIA vehicles are great. The warranty the best…read more I wish I could say the same for the service. Previously I had an appointment that we decided to wait for, rather than drop off an pickup. They made us wait 3 hours with NO communication. I called to check in and they said "We haven't looked at your car yet". What? Why do we make appointments if you don't have time that you allocated for that repair? I expressed my annoyance, so they got right to it. I watched them, guess how long it took to do the repair? 10 minutes. That's right, three hours of my time off work wasted, for 10 minutes of work. Okay, moving on. My car was busted into by junkies, who smashed out the driver side windows of multiple vehicles on our block. I call Luther KIA in Bloomington, and talk to a service representative to get an estimate and schedule an appointment. He gives me an estimate and sets up an appointment to come in and have the glass replaced. A week later I go in for the appointment, and another service representative tells me that the appointment is to get an estimate, I explain I already had one. The new estimate is, surprise! Higher... and they tell me they don't have the part and it will take a week to 10 days to arrive. Once the part arrives, they will call and setup an appointment, which will (Due to being busy) likely take another week. I point out this will places me at 3 weeks with no real window, and likely 4 weeks to have the work done. I tell him I want him to setup an appointment for the 25th, the day they expect to get the part. He agrees to this. Then I get a call, "We have your part, call us to setup an appointment". I call them and state that I should already have one setup, they look and say no, they show no appointment. The soonest they can do the work is... ready? another week out. This puts me at over a month with no real window. When I was there, I complained about their poor communication, and someone claiming to be a general manager interjected and said they would personally look into it and get back to me. Any guesses? That's right, never heard from them. They don't care. And they had a bunch of kids in their back office that were literally laughing at me, they finally closed the door. This is all a big joke to them, because they have plenty of business. I don't normally bother with reviews, but the service at Luther KIA in Bloomington sucks.

I had a terrific experience buying a used car at Luther Kia. Straightforward communication, a bit…read moreof salespersonship but not too much, clear and transparent pricing and process, and in the end -- the right car at a reasonable price secured with no fuss. This was an excellent car purchasing experience. Next time I need a car -- I'll go to Luther Kia first. I recommend without reservation.