Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

My washing machine is leaving suds behind after cycle is completed. I needed the filter checked…read moreand cleaned if necessary. Drew explained it would be another $300 and I said ok and to do it. His response indicated he didn't want to and he repeatedly said the diagnostic check showed the machine was emptying properly. His attitude showed he wasn't interested in fixing the problem and I consider the service call a waste of money.

Seniors Electrical did a terrific job diagnosing & replacing my microwave. Richard was on time,…read moreprofessional & friendly. He did a great job explaining the diagnostics & the problem. Gave great suggestions about replacing the microwave, where to go, what to look for, etc. service charge was applied to installation cost. Will definitely use Seniors again!

Dryer had issue - so tried to trouble shoot (like a normal person?). Couldn't get to work - so…read morecalled technician. These folks came over and since had seen we tried to trouble shoot wouldn't even look at and said "it's a liability" So short story - just sit and hope into the universe things magically fix or else you can't get service from this place.

A small mom and pop shop with a great coverage area and great response time considering. Service…read morewas on a Blue Star gas oven, Tech/owner was friendly, very knowledgeable, and what I liked, very informative! Will definitely be using again!!

Needed service on my Speed Queen washer and driver…read more.. Service tech was the best tech I've ever run into!!!

We scheduled a service appointment for our malfunctioning washer after performing preliminary…read moretroubleshooting ourselves and seeking confirmation of the issue. The technician confirmed a diagnosis and identified a part that he stated needed replacement. However, the repair estimate provided was significantly higher than anticipated. After we indicated that we needed to discuss the cost with our father, the price was reduced, though it remained quite expensive. Given the high quote, we chose to purchase the recommended part independently at a lower cost. Unfortunately, after installing the part, we discovered that it did not resolve the problem and was not the underlying issue. As a result, we incurred $120 in diagnostic fees and $150 for an unnecessary part. Due to the time lost and difficulty obtaining the correct part elsewhere, we ultimately had to purchase a new washer. We subsequently contacted the company to request a refund of the diagnostic fee, given that the diagnosis proved to be incorrect. Our request was denied, and we were told that the replaced part could have contributed to the issue or were provided other explanations. This was a lengthy and frustrating experience that resulted in significant unnecessary expense. We encourage others to proceed with caution when considering their services.

We were having defrosting issues with our refrigerator and the technician (Don) came out and…read moredefrosted it and said if we have more issues to call him back. We had to defrost it every 2 weeks after that and made another appointment. The same technician came came looked at it and told us that, that brand fridge was no longer made. He told us the situation and was straight forward with us about repairs and future issues. We appreciated the honesty he told us and we were able to make the right decision. Any future issues we have, we will be calling this company again. Very satisfied with service. Thank you so much!!

I had an extremely disappointing experience with Arrowhead Appliance Repair, specifically with Andy…read morePieri. Their technician diagnosed my dryer issue as a faulty 240V outlet and advised that I contact a licensed electrician. Following that recommendation, my property management company sent two separate licensed electricians. Both independently confirmed that the outlet was functioning properly. The actual issue was a defective dryer cord. Once replaced, the dryer worked immediately and has continued operating without any issues. Despite this clear evidence, Andy Pieri refused to issue a refund and instead questioned documentation and attempted to shift responsibility. The facts are simple: * Two licensed electricians confirmed the outlet was not the problem. * The dryer cord was replaced. * The appliance now works perfectly. The initial diagnosis was incorrect and resulted in unnecessary service calls, additional costs, and avoidable stress. Rather than taking accountability, the company chose to deny responsibility. I cannot recommend this business.

Andy came today to fix our dishwasher that wasn't draining. We've used Arrowhead repair for a…read morenumber of years (we are grateful we found them). As usual, he was able to diagnose and fix the problem quickly with minimal charge to us. It wasn't draining. He checked the pump, etc. Turns out it was a kink in the drainage line. Andy is THE BEST. Also in summer 2022 our washer stopped working. It was a Samsung and we'd only had it 5 years. Fixing it was going to cost almost as much as a new one, so we opted to buy a new machine. Thankfully we had Andy to recommend which brands to buy. He said get a Whirlpool or GE. We got a GE and it is THE NICEST machine we've ever had. We don't buy any appliances now unless we consult with Arrowhead Appliance first. If you want someone who is courteous, honest, and absolutely wonderful, contact Arrowhead Appliance.

Ivan is awesome. He has done several repairs on our appliances and always does a great job. He…read morenever tries to up sale or do anything that isn't needed. Would definitely recommend him.

This service was sent to us with our home warranty. The repair person was knowledgeable and quick…read moreto take care of our Kenmore washing machine. The dryer was also on the service call too. He checked the thermostat, rotation of the settings, and finally the vent. He noticed our very clogged vent and recommended a company who would give us the cleaning we needed. I highly recommend this repair service.

Professional and very knowledgeable. Used Groom's for AC repair & maintenance for a couple years…read moreand have been pleased each time.

My Mom just used them after calling them 1 day ago. I called my Mom to see how everything turned…read more She was so ecstatic on the phone that it took me a second to realize Groom's Appliance did one heck of a job from beginning to end. My Mom is now going to recommend them to everyone and that is what we call - "Good Business". Thank you for taking care of her and you went above and beyond the expected service by not only fixing her fridge, but the disposal and dryer as well. If anyone is looking for quality, efficient service then Groom's Appliance is who you should call.

This is a scam. They are not local and will try to charge you a service call prior to even sending…read moresomeone out. Don't give them your credit card number. They do not have a brick and mortar business in Lee's Summit and the address they list is a restaurant. AVOID and call someone local.

$1,000.00 for one hour labor charge! Wouldn't give me an itemized at time of service. Now I know…read morewhy!