I took my uniform here and when I came to pick it up, they said it was picked up 2hours ago and…read moredidn't know who they gave it too or anything. I had to repeatedly ask questions and see what I can do about it because the worker was basically just trying to leave it at that. Thankfully the person came back the next day realizing it wasn't theirs and I was able to get my uniform back but that was no thanks to the workers. I truly believe if the customer never came back I would have never got my uniform since they couldn't even tell me who they gave it to.

Very satisfying the machines really cleans your clothes great always someone available to help you…read moreand it's always very clean overall parking right at door a few eating spots are steps away just a great laundry day at dependable on DOT AVE

Dry cleaning always comes out fantastic. Great service and I've gotten many alterations done here…read moreas well.

Maria is a wonderful lady. I come here often enough for her to remember my phone number and name…read moreassociated with my account in the system. It means a lot to me to have her remember me, it just shows that she cares about her customers and not just their money. I would just walk in and she greets me with a smile. She inputs what I have and print out my receipt, then off I go. Pricing is very reasonable considering the location of the business. Oh they have a $10 minimum charge for credit card (it's a small family owned business so it's expected) bring cash if you have any cleaning under $10. My only complaint is the limited parking, I would have to be lucky to get a spot or I would have to double park real quick to drop off or pick up.

The laundry mat was fine. We got what we needed out of it and didn't have any issues with it. We…read morewere a little confused about how to put our money in to the washer as you have to put 2 quarters in each spot, but we eventually figured it out. The laundry mat wasn't too busy and most of the machines were working. It is a comfortable and quiet place to get your laundry washed!

This place is fine - $3.50 for top-load laundry ($4.75 for front-load) and 6 min/25 cents for dry…read more(I usually use $1). The only issues I've run into at this place are that the dryer ate my quarters once, the change machine was out of order the only time I needed it, and the business doesn't have updated hours on Yelp, Google, or in the store, so I ended up having to leave a load in the washer overnight.

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.

This is the best cleaners and tailors in South Boston. Great people, great service and great…read morepricing. The cleaners is separate from the laundrymat. The bad reviews don't match reality--the team here could not be nicer.

I stopped in for a little spring cleaning-- washed my duvets, insets, and bedding. The washers were…read moreplenty big to accommodate larger loads. The XL washers were $6 while a regular load was $4. The dryers were fast and only charged $0.25/ 6 mins. I was in-and-out in less than an hour. The facility was very clean and well kept. A coin machine was at the front and accepted $1, $5, $10, & $20 Bills. The staff was very friendly and talked to each customer. I was very happy with my experience and will be back in the future. My only hesitation, which would be with any laundromat, is that most folks were using bleach. I only washed my light and white loads in case residual bleach remained from previous loads. Great experience!

Moved to the city recently and don't have in unit laundry so I came here since it's the closest…read morelaundromat. I'd definitely recommend this place, it's pretty clean, in a good area, and they have lots of washers and dryers so I've never have to worry about having to wait. Prices start at $5.00 a load for washers and $1 per 20 minutes for the dryers, not exactly the cheapest thing but compared to paying for a laundry service I think it's a great deal. Also rent isn't cheap in Boston so I think the prices are very fair when you take that into account. Quarters only, but there is an ATM and quarter machine inside. I've only seen the quarter machine run out once but someone came in to refill it ~10 minutes after it ran out so not a huge deal. I usually try to bring my own quarters though so that I can guarantee having change without having to wait.

While this laundromat is open til midnight and the laundry machines are fast (and all necessities…read moreare present, such as coin machines and laundry detergent), i had a very alarming experience here. Someone was mixing together Clorox, fabioso, and rust remover in one machine. The laundry attendant was there but he did nothing. The smell of the chlorine gas was overpowering and i waited outside and tried to move my laundry as fast as possible. I hope in the future the laundry people can think of something to do in this situation so that this doesn't happen again. The chlorine gas production is potentially fatal or can cause bad injuries. The laundry room is not very ventilated. Overall, not sure if i would use this place again.

Used to go here years back! Awesome people who run that place! Great spit to go not sure if they…read moreare still open?

I decided to stop by here since it's right by where I live at Northeastern. Split a drink on my…read moreleather jacket to have it dry cleaned, they were 2 days late (warning: DO NOT PAY IN ADVANCE) and all seemed good but I found this a rip in my jacket. While I was still at the counter, the woman working refused to believe me that it was new and insisted I was trying to steal from them. Completely refused to even refund the cost of dry cleaning. I'm so disappointed, it looks like the reviews here speak for themselves, wish I checked sooner.

I have been doing laundry at Laundrymates for the past few years due to its proximity to my home,…read morebut after tonight, I will no longer be supporting this business and want to share about the harassment I received tonight that resulted in my calling Boston Police Department. The laundromat is owned by a family- I primarily see the son, but at times, his father is also present, which has always left me with an icky feeling. His father STARES at patrons so intently, it makes you feel very uncomfortable. He polices you as you do you laundry and keeps the bathroom locked. You have to ask for permission to access the bathroom to wash your hands in between loads. Tonight, I entered just before 7 pm and there was another young woman attempting to do laundry. I say attempting because the washer machines she was using read "Error. No Sink Fill". She told the older man about this four times and he did nothing to resolve the issue. After her telling him multiple times, he called his son who came downstairs and moved her loads to other machines that I was about to fill. Due to the delay in getting a washer, my clothes were still drying at 8:50 pm since I had to wait for her to finish using the smaller washer machines. Shortly thereafter, the older man went to the breaker panel and turned all of them off stopping my clothes from drying. He then proceeded to turn off all the lights and told me to get out. I informed him that I could not pack my clothes in the dark and needed light to pack my still damp clothing. He STILL REFUSED and I proceeded to call 911 because I was standing in the dark with a very odd old man. The officers (one male and one female officer) arrived and the laundromat was still dark. I explained the situation to the police and he was still belligerent. After packing my clothing, the police and I attempted to leave the laundromat and he stood in front of the door. They had to yell at him to move out of our way so we could exit. This entire situation was completely avoidable and unfortunate as I'm choosing to share this disgusting story. They need to repair their machines, and better yet, STAY OUT OF NEIGHBORHOODS where you clearly don't trust your clientele. At the height of the pandemic when many were withdrawing their support of Asian-owned businesses in Boston due to a false and perceived connection with the COVID-19 infection, my household and I still continued to do laundry there while others sought out other laundromats. The treatment I experienced tonight makes me deeply frustrated and sad. I will be withdrawing my support from this business and letting other know. I am owed a refund, but most importantly, an apology.

This laundromat is such a great find. The laundromat next to me has been closed for self-wash since…read moreCOVID started and I was in desperate need to do laundry. This place was very clean and the owner was very friendly, he oriented me to the machines and how to go about paying. Some machines give you the ability to pay with your credit card but the dryers are solely coin operated. There is a machine to exchange cash for quarters. Pricing is pretty standard. I only spent $17 for 3 loads of laundry that included my comforter, 3 sets of sheets, bath towels (6), and 1 large bin of clothing. Would definitely recommend this place to anyone. I got there 30 minutes after opening and there was only 1 other person in there.