Of course our air conditioner decided it didn't want to do its job when the heat index is over…read more110°! So what's a girl to do? She starts looking for companies online that have good reviews. Bingo! Found it! The name of his company says it all! Honest? Yes. Explained things to me in a way I could understand since I have no knowledge about HVAC units. Told me options and explained his thought process behind it. My HVAC needed Freon. And it got what it needed. And now it is no longer in the 90° range inside the house. Another big perk is that he is a local from Mount Juliet. I really do like to support local businesses and this is one that I would use again if I needed. 17/10 recommend!

Excellent and knowledgeable service from Dave! Also very professional and courteous! Will…read moredefinitely use again:)

I felt inclined to write this review because I was thinking about how annoying it is to have…read moreservice people take advantage of people, especially women. After all, generally, men think we have no idea what we are looking at, and for the most part, we don't, but I am willing to learn and want to know what is going on with my broken appliances. So I HIGHLY recommend Lee to anyone out there who doesn't know much about appliances and machines. He has been working on my Kitchen Aid Oven, works on washers and dryers, and toilets, can hang lights, and does all kinds of handy work in case you need that. He is sincere, trustworthy, has integrity, and I am incredibly grateful and blessed that Mid South sent him to me. If you need work done, I urge you to call him. Lee asked to take a look at the washer and dryer for no charge; when I was scammed off Facebook marketplace after he was done working on my oven because he could hear them making awful metal clanking sounds from the kitchen while working on the stove and told me that "Unless I wanted to burn the place down, I should absolutely under no circumstance try to run those things!" Which was, unfortunately, the sad truth. Beware of Facebook marketplace for scammers, yall; I can also give you an excellent recommendation for a ma and pa place to get your washer and Dryers for a great deal. Just send me a message. ANYWAY- I thought that was kind of him, and he VOLUNTEERED to do that! Lee has come out five times in the past month (not his fault.) Unfortunately, I was sold a lemon- eh-hem, thanks, Whirlpool... which should be replaced shortly, and we'll see how that pans out. Another thing I liked about Lee was that he didn't give me any BS and explained what was going on each time regarding what parts he was replacing and precisely what was happening every time. I appreciated that. He never condescendingly spoke to me in a way I couldn't understand, and I gained so much knowledge throughout this process. He was super honest and I appreciated that, foremost, and his integrity in his work. I could tell he wanted to get this thing working just as much as I did. I loved Heather too when I called in, she was lovely, and I would recommend Lee to anyone and everyone. Lastly, and this is important- MY DOG LOVED LEE, and man, is she picky who she likes! He is a dog person, so those of you with animals, he is excellent with them : ) he has a bunch of dogs, cats, and chickens. So I know you know what I'm talking about when I say when your dog likes someone, you know they are good people. : )

Charges $139 Service Call fee but doesnt tell customer about it until work is done. $191 later the…read more$450 dryer still isnt operating correctly.

So this is a long overdue review. In the past year I have had multiple services done on both my…read moreHVAC and Electrical. The photos are of the new doorbells Airstream installed for me last summer and it has already been a huge help along with the porch light in identifying and dealing with unexpected visitors (good and bad, mostly good). As for our HVAC we have had considerable work done on it over the past year, and at every step Airstream was honest, professional, and transparent with their pricing while respecting our budget and time. After the 2026 winter storm, we found that the system had been taxed significantly and Airstream has worked with us over the past few months to get it back into tip-top shape for the summer heat. Each time the work has been done efficiently and with minimal interference in our daily activities and minimal stress on our our pets. I can not recomend this company enough, and look forward to continuing to work with them.

Jake with Airstream Services came to fix a clogged line that had backed up into our drain pan…read morecausing a mess and water to come through our bathroom ceiling. He unclogged the line, drained the pan and replaced a valve: what i thought Was a complete repair ended up not being so. When our dry wall man came to fix the ceiling, he noticed water was in the duct work connected to the unit. This should have been caught the first time, and now I've had water sitting up there for days, and had to rearrange my schedule so they could come out and correctly finish a job that should have already been done.

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!

Thank you for coming out in the peak of Nashville's ice storm to help troubleshoot an issue with my…read moreheater. You professionalism, communication and follow through were top notch and the unit fix solved the issue. This is a company that stands behind their work and treats you their client as if it was there friend.

I called and left messages for Anthony g, the owner of this establishment regarding a parts…read morewarranty that I was having trouble with on my heat pump. He did not return my calls and after leaving several more messages, he contacted me with the most unhelpful, condescending and rude attitude of just about anyone I've ever spoken with. He admitted he did not call me back on purpose hoping that I would resolve the issue on my own and then he proceeded to tell me he did not have to help me at all and was argumentative when all he had to do was tell me what my next step would be. Instead he wanted to criticize the HVAC company that I use pointing the finger at them saying it was all their fault when they don't even carry the part. I would not recommend this company in any way shape or form, just because the owner does not seem to care about people. Mr g, I doubt you'll stay in business very long with the attitude you had with me on the phone. I will pray for you! P. S. I had to select at least one star in order for this to post, but I would not have selected any if it were up to me

I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

From the owner: We are a middle Tennessee company owned by two hard working individuals trying to provide amazing…read moreservice with the low cost of a local family owned company. Our services include new/replacement of HVAC units, duct work installation and tear out, water heater installation or replacement, EV charging station installation, and much more. Please give us a call or text anytime with any questions, our family looks forward to taking care of yours!

I was so impressed with the level of service I received from Mr. Christian. He was punctual and…read moreprofessional, and he went above and beyond the standard of cleaning and organizing. When he finished, my home was immaculate. I am so grateful to him for creating a peaceful, clutter-free living space. His work is impeccable. I would recommend him to anybody!

From the owner: Please visit the website before contacting . I want you to have an idea of the business you're…read morecontacting. I wasn't able to import reviews from other sites, I worked in. I need to have a discussion or visually see the job being requested in order to give a quote fair to you but also to us. We have 6 years of professional services and have completed well over 100 jobs. You will receive the highest quality we can deliver.