Great experience. The mechanic was honest, professional, and took the time to explain the repairs…read moreclearly. The work was completed on time, and my vehicle is running great. Fair pricing and excellent customer service. I would definitely recommend them to others.

would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

THE Best choice for Mercedes brakes and other maintenance and repairs!!!…read more Great family business the was founded 58 years ago. All the brothers work hands on as well as other excellent mechanics and characters with great personalities. They got me in and well taken care of with a smile and a few laughs later. I asked around Fox Lake and Fred's Auto Service have the best reputation for being HONEST, FAIR and are the best shop I have found in years!!! Usually when you drive into a service shop with a Mercedes they automatically try to bend you over and give it to you dry . I'm not talking about a " lube " service either . Rich and the guys treated me right and were very very fair on their price. They even have donuts and hot coffee for their customers. Old school guys and old school ideas on providing great mechanical work done and a good price. A rock solid family business is hard to find these days. Roll in and give them your business. You will become a loyal customer just like me. If I need anything done on my car, I am going to drive in (as soon as the donuts are delivered) and enjoy my time knowing my car is fixed right.. Richard McClure Lake Barrington

I'm newer to the area and it's always so stressful trying to figure out who you can trust, but…read moreafter seeing five star reviews on multiple sites, I decided to give Fred's Service a call. What a relief to find a shop with a long history filled with kind people who take the time to explain things and don't rip you off. I worked with Rich, who was amazing and funny and really put me at ease. I HIGHLY recommend them - it's the only place I'll consider leaving my car at this point.

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

My tires have been squeaking ever since I got the brake pads replaced in August. The squeaking has…read moreonly gotten worse since. Makes me question the quality of brake pads they used. I reached out a week ago about this asking if perhaps they could inspect the issue, and have not heard back from anyone. I've tried to reach out twice now. Pretty disappointing.

Fair prices and great hours. Very trustworthy and helpful. I love that I don't have to take a day…read moreoff work and could fit me in after work. Great communication.

Great business! I…read morejust moved to the area, and away from a buddy mechanic who i went to for everything. And i was worried I had lost a great mechanic. But Ian and Wilson Auto really came through for me this winter, and i found my new go to mechanic! Ian, the owner, is the MAN! He has gotten me out of a few auto troubles this year. And i can't thank him enough. Super nice, helpful and quick to respond. He is 100% honest about what the issue is and what NEEDS be done & upfront about cost. No hidden charges. I would send family and friends here with out question. I Highly recommend this business for any automotive needs.

Unfortunately the shop is closed permanently! Was the most…read morehonest mechanic around :(

Most excellence from professionalism and friendliness from the time you get there until the time…read moreyou leave I won't take my vehicle anywhere else

From the owner: With 10 years of experience, we specialize in full automotive maintenance and repair…read more Call or message today with any of your vehicle needs 815-900-0949

5 star not enough, They are the best…read moreFair price They finished the truck fast !!!!!!!!!

Trustworthy. The owner is patient and happy to explain what is wrong with your vehicle if anything…read more(twice he has recommended I forgo a repair). His receptionist is very helpful and friendly. All of the employees are capable. On a recent repair, I spent less than half estimated by the dealer.

Extremely knowledgeable, fair prices and they explain everything. Dean is awesome. We…read moreparticularly needed an expert in diesel trucks. This is the place to go.

From the owner: Professional Auto Repair provides factory-scheduled maintenance services (30K, 60K, and 90K) for…read moreall types of automobiles. Get your engine inspected at our shop today.

I needed an auto mechanic I could trust. The last guy I tried wanted to sell me a $700.00+…read morealternator, when all my van needed was a battery. So after that possible burn, I knew I needed to find somebody I could trust. My transmission was leaking. I checked yelp, and found advanced auto works, and all his reviews were great... so I went there. The owner Tom was like I had known him all my life, so nice. I can't say enough how awesome this business is. He will remain my mechanic from here on in. He is honest, willing to work with my limited budget, and they are just the nicest people I have met in a long time.

the pick up was easy enough but seems they got mad at me because they only had two parking spots…read moreand I happened to pick the wrong one. which was also where I had gotten it from. but then on top of that they charged my card an extra 33 bucks or so for whatever without notifying me either. so be careful not to get your money stolen when renting a truck here.

Danny and his team have fixed multiple tires for my family. They are fast and friendly every time…read more Professional and ready with many well priced tires in stock. Highly recommended!

All I can say is WOW! Husband and I have had a few tire issues and this place is AMAZING. Goes…read moreabove and beyond! Quick service too. My husband had a nail in his tire and it was flat. Tire Man Gomez came to the house and fixed it in the lot! Got another tire as well for me when I got a slow leak that wasn't able to be repaired. Call if you have any tire problems! A wonderful company and I highly recommend!!!!