DO NOT COME HERE! They are dishonest, refuse to accept fault after they break things while working…read moreon a car. My car has been at that shop for almost three months. We are furious with the service here. The lack of communication is just disrespectful. They will over charge you and use crappy parts. My car ran before I took it here now it can't even drive and they only made it unsafe for the road. They installed a radiator and broke the fan. Disconnected the PCV valve which caused the car not to be able to even run. Make claims about other shops being really bad and dishonest. Update: We got the car back with scratches on the driver door and back end and missing a bolt from the air box. I REPEAT NEVER BRING YOUR CAR HERE!!!

Updating from 3 years ago, as we continue to be customers. I have a very high mileage vehicle…read morethat's likely nearing the end of its time, and CARSS has been wonderful in proactively anticipating issues but not pushing for unnecessary services. They've stood behind their work when I had a defective part, fitting me in and replacing it for free. I'm still incredibly happy with them and highly recommend!

I'm so glad I found these guys. I've been taking my car here for the last few years. Yesterday I…read moretook my Honda CRV to the dealership for recall work. They tried to tell me that brake, trans and differential fluids all needed to be changed immediately and of course, they wanted to do it. When I picked up the car they admitted that the fluids "just needed changing". Took the car straight to Mitch at Morrie & Sons, who found everything in order, no fluids were low or needed changing at all. It's really nice to know there are still honest mechanics out there, and it's a bonus that he's right in my neighborhood.

very honest mechanic shop that I trust. They almost always get our cars in and out quickly and at a…read morereasonable price. there are I go to repair spot and I highly recommend them.

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

I am actually a heavy equipment mechanic but prefer to not work on cars after doing similar work…read moreall day. I totally trust these guys and have been taking all my cars here for years and honestly never felt they try to take advantage of me. If I did I would remove my car and leave a poor review. They may be a little more expensive than some but I think you pay for what you get. In my industry we have a sign in out office that reads fast, cheap or good... pick two because you can't get all three. I have tried another shop in McHenry a few years ago that a friend recommended. The car was there for 3 days and I called because I hadn't heard anything. They stated that they were going to look at it the next day ( 4 working days later). I picked it up and brought it to North Town and was driving it two days later. I really have never had a bad experience here and do trust them.

Called for an appointment and talked with Mark. What wonderful service I received. Oil change went…read morewell and they did a full inspection of my car to let me know that everything was OK, ready for a trip. I would recommend this place highly

It was raining at 5pm tonight when my right wiper "died". I called Mark at Mastertek who got me in…read moreright away. They tightened the bolt and we were good to go AT NO CHARGE He Just wished us Merry Christmas. Honest and fair. So lucky to have them in the neighborhood.

A friend referred me to this business for my wife's vehicle, and thank God he did. We have used…read morethem multiple times for multiple vehicles since. It started when we had an issue at an area dealer who quoted me a price that I felt was totally inappropriate for tires and told us we needed new brakes and brake pads for my wife's car when I did not believe that to be the case. When we stopped by Cary Tire & Auto Center, they were able to get us quality tires far cheaper and they confirmed that our brakes were not ready to be replaced yet. That single trip saved me over $1200 that an area dealership wanted for the same service... Also, the service has always been very pleasant, they have squeezed us in on short notice, and provided a rental vehicle when needed. I have recommended this business to numerous people and will continue to do so.

They are our only go to for any car issues. They are always quick, responsive, fairly priced and do…read morean amazing job. I recommend them to everyone I know and have been going to them for over 5 years.

Will recommend this company to all due to the following:…read moreQuality work Pricing was acceptable 5 year Guarantee is great Service was excellent

I got an oil change and tire rotation done today. Owen is running an amazing business with warm,…read morefriendly, and informative staff members. The process was extremely streamlined and straightforward. While I waited I received a text with my inspection report that included photos of each item inspected. I especially felt at ease because the atmosphere was welcoming, which is important to me. Overall a great experience and I would recommend this business to anyone. The waiting area is stocked with goodies and treats and fresh flowers. The attention to detail is appreciated!

Matthew came out and jumped my car right away. Asked if I could come in and get a battery changed…read moreout right away, checked to make sure they had one, gave me the price and said meet you there. He took care of it right away when I walked in. Got me on way and back to work. Thank you

John's on Main is the BEST! Most reliable, honest, thorough,…read morereasonable PROs for all car repairs and maintenance. Thank you, Mark, Juan and Matthew

It's fine, but the lack of weekend service hours and no loaner cars is a bummer. Plus I feel like…read morethey suggest optional service repairs I don't REALLY desperately need done. The 15% off on service from Costco keeps me loyal, though.

I'm honestly getting sick and tired of companies charging a 3% surcharge for purchases made with a…read morecredit card... especially when they suggest that I can "save 3%" by using a debit card. I've been a customer here for almost a decade, but I am FIRMLY committed to no longer doing business with anywhere that charges this 3% fee instead of simply including it in their prices. Also, the 3% surcharge is not mentioned anywhere on the written estimate I was given, and wasn't point out until after the work was done and I was about to pay. Then, after I indicated that I wasn't happy, I was told by the guys working the desk that EVERY shop in the area is doing this. So I decided to call, and after 5 shops that are all within 1 mile of this shop, literally NONE of them are doing this. Don't get me wrong. I like the guys at Douglas. But Even more than that, I really don't like being lied to. I won't be going back.