I love Jax Auto. I recommend it to everyone!!! The most recent was my girlfriend, she was told by her dealership that her car needed new brakes, tires, and wiper blades. I told her I did not believe them and to take it to Jax to see what he said because he has been so honest with me before. He checked for her right away and came back shaking his head saying the dealership was trying to get a quick buck out of her. She did NOT need anything new and said it would be years before her brakes needed to be done. He could have easily agreed with the dealership and taken her money but he did not because that is the kind of place this is. He saved us hundreds of dollars and I can not be happier. I will always bring my cars back to Jax Auto. Thank you!!!!!!! read more

Took my car in to Jax to have the tires balanced. I told the owner of a previous problem with a local shop that had installed new tires and had not been upfront with me on a "pulling problem" these tires created. Jack called to say that his technician had driven my car after the balance and still detected a pull to the left. They subsequently found a misaligned engine subframe and a poor alignment that I had just paid for plus two of the tires were out of balance.mI am extremely pleased with their work and going the extra mile to correct my problem. I am giving the my work from now on. Give them a try. read more

I had a coupon for an oil change so I decided to give Jax a try. The oil change was a great value and the service was quick. The facility is very clean and the waiting area is very spacious and comfortable with many amenities to use while waiting. Jack was very helpful and friendly. I will be coming back again when my car needs servicing. I also was entered into their drawing to win a free 50 inch HD flat screen tv and a couple of days ago Jack called me to say that I won! read more

Jax repaired an ongoing oil leak on my vehicle. I had my car in a couple of times to my previous mechanic and they could not find the leak, despite some costly repairs. Jax diagnosed and repaired the leak immediately. They have attention to detail and get the job done right the first time. Great work and service! Competitive and fair pricing. I will use Jax Auto in the future for all my car repair needs. I highly recommend Jax Auto! read more

The service was quick and friendly. It feels like you're going to see an old friend to have your car worked on, especially since the waiting area is like a living room. I didn't feel pressured at all to buy into extra services and he didn't try to sell me things I didn't actually need. Jack's prices are great and I'll definitely be going back for any of my car services! read more

These guys are great! Honest, reasonable pricing and do not talk down to you. Patient and explain what is wrong with vehicle. Brought jeep in because thought something was wrong with brakes. they inspected and the brakes were fine, no charge! A few months later, the ABS on kid's car was having trouble and Jax not only fixed, they fit me in just before snowstorm. read more

Great service! Fair Prices. Jack was terrific. He explained everything so that I would understand it. At one point he even said- "I do not want to do anything that is not needed, that wouldn't be fair to you." How often do you hear that?! The building is clean and neat with a great waiting room. Staff is so nice. I will not take my car anywhere else! Dian H read more

This was truly a great find in Crystal Lake! We've been looking for a honest and fair priced auto repair. Hopefully this will be our new shop. They were very nice and accommodating. Fast service and a fair price! Clean waiting area and most importantly they did a great job! I would totally recommend this auto and tire shop! read more

Welcoming staff, clean and comfortable furniture to chill on and read or watch tv while you wait, large waiting room, even has electronic games for kids to keep them busy. Popcorn machine for free popcorn. All I've had done is oil changes but they have it done when promised and there has been no problem with their work. read more

Wonderful shop in our area! Honest, cares about good choices for your long term maintenance and upkeep. Have a 175K mile car - worked with me to fix front end over a couple of visits to prioritize budget and check if all had to be done. Saved the car - probably will last another 100K. Highly recommended. Great folks! read more

Jack provides fantastic service at a very reasonable price. His professionalism is a welcome change from other shops around Crystal Lake. His team is a great group who know how to fix the car. I've recommended Jack to several friends, he has come through for them as well. I highly recommend JAX for your next repair. read more

I have been driving for over fifty years. Never have I come across a repair facility as honest as Jax Auto. I have been dealing with Jack (the owner) for a couple of years now and all his repairs to my cars have been accurate and fairly priced. Wouldn't consider going any where else. BB 01-29-2020 read more

I got an oil change and 4 new tires. Great price and great service. They have a big luxurious waiting area that has games for kids and also computer stations as well so I was able to work from there while I waited. I'll definitely give them more business. read more

The best service and least anxiety I have ever had, bringing my car in for service. Not only did Jax save me almost $1000 from my quote elsewhere, but my car now runs like new. I will never take my car anywhere else for service. Thank you!!!!! read more

These guys are great. Extremely friendly service and reasonably priced. I went here on a friends recommendation and haven't regretted it. For your auto needs I'd highly recommend this place. read more

Jack is very honest, fair and knowledgeable. He maintains all 4 of my families vehicle and can handle and model. He always has the best prices and especially his Works Oil change deals. read more

Brought my car in for a tune up - in and out in an hour as promised!! Fourth time taking my car here - always a positive experience! Highly recommend!! read more

I've taken both of my cars to Jax for oil changes and will continue to! They do a great job, are closest to home and are well priced.

Excellent work at reasonable prices. Very thorough job, spends the time to get to the root cause of the problem. Great job!