People were rude and dismissive when I tried to make an appointment. They tried to send me to…read moreanother repair shop, and told me they didn't have the tools to do the job. Fortunately one of the mechanics overheard our conversation, and said he remembered doing the same job on my car previously and had no problem doing it again and didn't require anything they didn't already have. When I tried to get an estimate, they said they don't give estimates anymore and they would have to do another diagnostic? Why, they already did one in order to determine what they needed to do the job! Dismissive and unfriendly service. Sorel's service treated me like I was an unintelligent woman, who could be gaslighted to believe anything they said. Not the case. I had given them prior positive and glowing reviews, I guess those days are over. I would recommend finding another shop to have any service done to your care. No one needs to be treated with such disrespect.

The best car repair shop ever. They are a family owned business and the most honest people you'll…read moreever meet. They will not take advantage of you. If you think something needs repairs, and it doesn't, they will tell you like they did with me on one occasion.. Who does that? Whatever your situation is, believe me you can't go wrong with Sorel's.

Dayville Garage has no qualified mechanic on duty... I learned it the hard way. They will keep…read morecharging you "Top Dollar" rates for parts and labor and then turn around and give you a One Star Service Quality using automotive parts that "wear out" way too prematurely as compared to industry standards. I am wondering if this is what keeps customers coming back in to their garage for more "Top Dollar" service, year after year?

There are not enough stars…read more I took my overheating car to four other places, two of whom took my $ and had nothing to say, one of whom told me to sell, that it wasn't worth it. These guys though just straight up gave me another 100,000 miles worth of car, decent and honest and skilled. That's Dale and Bob.

A regrettable but necessary update, about five months down the road. Long story short, I've poured…read moreabout $1200 of necessities into my Tundra since I got it. When $5300 becomes $6500 with replacements and repairs, it ain't such a bargain anymore. As stated before, $350 alone went to a pair of matching rear tires, because the existing ones were absolute garbage, and about as balanced as Honey Boo-Boo's dietary regimen. This and the other nagging stuff has already been discussed in my first review But a huge problem arose a few months in. The unusual newness of the passenger side steering rack boot led to the discovery of a MAJOR power steering leak, resulting in replacement of the entire rack and pinon. It was rotted and rusted through, and you can't service them, so it had to be replaced. Goodbye $700... And that's a GOOD deal to get your steering completely redone from outer tie rod to outer tie rod. I admittedly have no proof, but I do suspect that a new boot was put on to cover up the leak for long enough for me not to notice it... given how much fluid I was losing, how could they NOT notice it? But sure enough, I first noticed just days past the 30 day warranty. I partially blame myself for this, because I looked at this truck in the rain on an April evening... which may have masked the leak. Word to the wise: Never evaluate a vehicle at night or in the rain... never again. Overall, I'm still glad I have this Tundra. Like I said before, it's hard to find a regular-cab long bed with relatively low miles like mine, and the engine and transmission are absolutely perfect. But these are praises attributable to Toyota, not Markos. Sorry, but in hindsight, this truck purchase was no bargain, but I needed it, so I made a hasty decision, and am now facing the consequences. I don't even know what's gonna happen when I need brakes... This lower end is rustier than Brett Favre after his fourth NFL comeback.

At 3 on Friday afternoon, I was getting on 95N from Allens Avenue when, all of a sudden, I heard a…read moreLOUD noise. Horrified, I watched my hubcap bounce up in front of my car - suddenly I felt everything leaning to the left. I was midway up the on-ramp already, so I knew I had no choice but to get on the highway. I managed to drive far enough into the breakdown lane to feel like I wasn't going to be hit by an angry driver. One hour, a long phone call to AAA, a million tears and a short visit from a (very comforting) State Trooper later, I was in a tow truck driven by the kindest tow driver I've ever met. My poor car rode on a flatbed behind us, looking so sad with its two flat tires. We pulled up to the service station AAA recommended, only to be told that they were closing in an hour and would be closed the entire following week. Made sense, of course, as it was 4pm on the Friday before the 4th of July. I'd resigned myself to not having a car for the weekend, but for a solid week and a half? Eesh. Before I could start bawling again, though, my tow driver buddy Bill told me to hop back in the truck - he had an idea. He pulled out his cellphone and dialed. Frank, he said, it's Bill. I've got a girl here, needs two tires, hit something on the highway. She's pretty rattled. Are you open now? Are you there next week? Can we come on over? With that we were on our way to Markos Auto Center. By the time I climbed out of the tow truck's cab, Frank (Theofanis Markos, to be exact) was on the phone securing me two tires. He told me not to worry, that everything would work out, and sent me into his office to hang out with his funny, charismatic, sweet office manager, Robyn, and 4 dear old dogs. In less than two hours, everything was finished. My car had two brand-new tires. The other two had been rotated. Robyn made me laugh 'til my sides hurt. I got to pet some dogs. And Frank bought me (and everyone) treats from the ice cream truck. Oh, and prices were reasonable, too! You guys, in those two hours Markos won me over for life. I can't imagine ever going anywhere else for auto repairs. Thank you, thank you, thank you, Frank and Robyn (and Bill from AAA).

I actually checked out a few auto body repair shops before going with Precision Collision (PC) in…read morePomfret, CT and I made the right choice. FIRST IMPRESSION: Elaine at the front desk walked me through the process. She was very kind and patient. You'd be surprised at some of the off-putting/uncomfortable/ or condescending interactions I had at other shops before coming here. She didn't need much information other than my insurance quote. I was given a drop-off date and told how long the repair should take. She made sure I knew how the rental car situation would work. She was very proactive; she called me a week before the drop-off date to let me know she hadn't heard anything about my car rental reservation and wanted to alert me. DROP-OFF: On the day of, I had car rental issues, none of which was PC's issue, but Elaine again was patient with me until I had that straightened out and offered to make me a cup of coffee. PICKUP: -which was indeed the expected date originally quoted to me, I had some issues with my debit card and it was almost closing time. Both Elaine and Ken were so very patient with me. They allowed me to take more time to go to the nearby bank branch to clear up the issue, which put me back at PC after closing time, on a Friday no less. Ken was gracious about the whole transaction and walked me to my car. WORK PERFORMED: -was a big replacement from a rear end collision. They were able to work a previous damage that directly affected the job they would be performing into a supplemental charge to the insurance company. When I say that car never looked so good, I truly mean that. The new version of my car was thoroughly detailed inside and out and the replacement was seamless. I HIGHLY recommend going to Precision Collision for Auto Body work if you are in the area as they are kind, courteous, and true craftsmen in their field.

Had a rear end collision and Precision Collision took care of everything they are very friendly and…read morelooked out for our needs not the insurance companies

Everyone needs a Roger from Superior Auto Body in their life - someone who will give it to you…read morestraight, look after your vehicle like it was his own, & charge honestly & fairly. Roger got my '94 Virago purring & ready to go for riding season. My beauty of a bike is on her 32nd season, so parts are a bit difficult to come by. Also, you know, carburetors & whatnot. Just old bike things. It's hardly ever an easy task doing work on her - even just replacing the battery is a headache. But in Roger's words "you know me, I love to tinker with shit." He did far more than my meager request for him to just get her running, whatever it takes. He polished this, tightened that, un-dented this, re-wired that. The fairest price - $200 for parts & $300 for labor - hanging out with the cats & yapping with Roger was free of charge. Be sure to inquire about bike work before rolling in, but if they have space for you & your two wheels, this is the place to bring your beloved bike. Thank you Roger & cats!

I brought a car here years ago that was in an accident when that car was only a few months old…read more They did an awesome job repairing and painting it. I had that car 10 years and you'd never know it was rear-ended with a crunched trunk, etc. That paint job and the repair parts used held up perfect. Fast forward 20 years... I was just in my next accident a month ago, so I of course brought my SUV here. The car I was given by the rental company you use was a nice, low-mileage car, and it was in the price range of my car insurance allowance, which was perfect. The same impeccable workmanship as 20+ years ago was given to my SUV, as it came out great! Awesome job again, guys! You're the best in my book!

A truck backed into my parked car. After submitting a claim my regular mechanic suggested I take it…read morehere. Exclusive auto body took care of everything. When I dropped my vehicle off there was a rental waiting for me, after giving them the claim number they took care of the rest. My car looks great!They detailed my car after fixing the damage. I had a lot of sap on there. To be honest-I don't think I've washed my car since my dad passed. When I was leaving Craig said "you can't leave sap on your car too long because it'll harden" in like a dad kind of fashion lol. It was all in all a great experience and I'm glad Exclusive auto body was recommended to me.

My Toyota Camry was rear-ended at 45 MPH, while I was stopped at a red light. I found Exclusive…read moreAuto Body online, after checking out many, many reviews. Craig walked me through every step of the way. The insurance assessor was originally leaning towards totaling the car, and when I mentioned where I was planning on bringing the car, he told me that Craig was one of the very few people he would trust for a job such as mine. Craig allowed me not to worry about the accident, even going so far as to arrange for my rental car. Exclusive Auto Body has my strongest recommendation!

Love the Bmb team. They've done work, repairs, maintenance, you name it, on my 6 and 4 series over…read morethe years. My go to shop

I bought a Honda Acty from Jesse at BMB and It was the easiest and most friendly automobile…read moretransaction I've ever experienced. I was nervous about buying a Kei truck, but Jesse walked me through the positives and negatives of owning one of these awesome trucks. Thanks so much for the great experience Jesse!

Every single time we have needed to take a vehicle to Dorman's Auto, whether it be for an…read moreinspection, maintenance, recall or repair, we have received top-notch service and care across the board. Everyone from the office staff to the technicians are courteous, knowledgeable and offer personalized customer service. I really trust that when it comes to our family vehicles, we are in good hands at Dorman's. As a busy mom, I appreciate that they always get us scheduled in right away whenever I call (ie: inspection expires this week!) and get our vehicles serviced quickly so that we are right back in our cars ASAP. I appreciate having a reliable and affordable auto service shop I can count on year after year. Thanks Dorman's, you guys rock!

Dormans Auto sold us a 2017 Ford F250 that had serious issues almost immediately after purchase…read more Within 75 miles of driving it home, the engine began making a loud ticking noise, which strongly suggests the problem existed at the time of sale. We brought the truck back multiple times, spending hours traveling, but their attempted repairs didn't fix the issue and their explanations were inaccurate. Since then, additional problems have surfaced, including oil leaks (front differential and rear main seal), non-working heat/defrost, electrical issues with lights, a broken radio, and a non-functioning passenger window. We also had concerns with how the deal was handled upfront, including being encouraged to temporarily change insurance in a way that could be considered misrepresentation just to satisfy the bank. Despite giving them opportunities to make it right, Dormans Auto has refused to repair the vehicle or take responsibility. Very disappointing experience and lack of professionalism. Would not recommend.