Hands down best auto service! Trustworthy and they stand by their work . And being family run is…read morea plus- supporting a local business. Miss John L. he was a hard worker- Now PJ has filled those shoes.

I've been using Taylor Auto for over 15 years to service and repair my vehicles and I wouldn't use…read moreanother place. They are curtious, well trained, and knowledable people. They've always give me a fair price for repairs, a couple of times even let me pay for the repairs in payments when i didn't have the money. These folks were a God send when i needed help. Its a family owned business that provideds awesome service. PJ is the lead mehcanic now and he's great. Always explains the repairs needed, gives me a low-down on the parts costs, and even offers to give me a break if I want to try and get the part at a junkyard. I can't say enough good things about the people and service at this place. I've recommeded them to everyone that has needed a repair and they were all glad I did. Thanks, Taylor Auto. You guys are awesome.

To this point I've had a terrible experience with Vachon Ford, particularly my salesman Robert…read more"Bob" Warning and their finance manager Christopher Stockert. Back in February we traveled from Maryland to Connecticut to purchase a low mileage 2010 Ford Expedition, the sale seemed to go smoothly but during signing the paperwork their sales manager took it upon himself to move forward with going through a 3rd party company they use for out of state purchases, inspections, taxes, tags, title and registration vs. taking care of the inspection, taxes, tags and title when I got back to Maryland myself. He said the company handles their out of state sales, makes the process simple and my tags and registration would come in the mail. I asked if he was sure Maryland participated in that system, if they would accept the Connecticut inspection, he said yes. (It was a Saturday afternoon, no way for me to confirm, so I took his word for it) A couple of weeks go by I reached out to my salesman Robert "Bob" Warning for a status update on my tags, low and behold I'm told that Maryland doesn't accept Connecticut's inspection, so I would have to have it inspected in Maryland. Bob said that Chris said they would reimburse me for the inspection. While that seems like a small bump in the road, I told them I just spent $350 on having my windows tinted because they told me the inspection was taken care of and Maryland won't pass it with the tint (I need it for light sensitivity with my eyes), I would have to have it removed and reinstalled, which means I'd have to pay all of that money again. After going back and forth with Bob and Chris, we agreed that they would reimburse me for the inspection ($87.58) and $150 toward the windows being re-tinted as long as I sent them the receipts. I emailed the receipt for the Maryland State inspection on 3/22/21 and the receipt for the window tint on 4/2/21. When I finally received the tags, they had sent them to the wrong address, thank God the neighbor that received them was honest and brought them to my house. As of today, I still haven't received my reimbursement for either receipt, I have contacted Bob numerous times by phone and text messaging and I keep getting the same response, he'll talk to Chris and get it taken care of. I've talked to Chris a couple of times, he said he has sent the request "upstairs" doesn't know why it hasn't been taken care of. I talked to him (Chris) again this past Wednesday and he said he's just going to pay me out of his pocket and he'll get the dealership to reimburse him (Yeah, sounded strange to me too), but we agreed he was going to send it via PayPal, took my PayPal info and said he'd call his wife and send it over. It's been two days, still haven't received it. At this point all of this just seems like they're trying to frustrate me to the point that I'll just give up, while $237.58 might not seem like a lot of money to a car dealership, a finance manager and a salesman, but it is to me. I'm disabled now, on disability and when you still have a wife and 3 kids to take care of, every penny counts!

I had a particular vehicle that I was searching for (a white 2017 Ford Explorer Sport) and had…read morevisited 8 dealerships over a span of about 1.5 months. I wanted low mileage, with a clean interior and exterior - but I also wanted a fair price. Being that it was the end of 2020, it was harder to find this, as most of the 2017 leases were bought up earlier in the year. I went into the searching and buying process expecting honest, professional, and respectful service. I'll share that dealing with all those other dealerships was frustrating and wore on my patience, but definitely helped me feel confident in my decision to do business with Vachon GMC Cadillac in Putnam, CT! Jim (sales) and Mike (manager) were fantastic. Jim was really friendly and took the edge off the buying process with his conversation. He was honest (admitted that he obviously wanted to make the sale) but didn't apply a lot of pressure and kept it respectful. Not once did he "honey" or "sweetie" me, or act like I was being too picky. When I took it for a test drive, I noted that it didn't sound like it should - that something didn't feel right. They brought it right into the shop to check it out and figured out that one of the tires was slightly unbalanced. They had me take it for another drive after that and it drove like a dream. I pointed out that it looked like one of the roof rails needed a fix and they immediately submitted an order to replace the part. On the day that we came to pick up the vehicle, there was now a chip in the windshield, so they made an appointment for me to come back in a week to have the windshield fixed and the roof rail replaced. Everything was handled perfectly and for the first time in my life, I LOVE my vehicle!! Very pleased with my purchase and my experience at this dealership. Highly recommend reaching out to Jim at Vachon GMC Cadillac if they've got what you're looking for!

Love the Bmb team. They've done work, repairs, maintenance, you name it, on my 6 and 4 series over…read morethe years. My go to shop

I bought a Honda Acty from Jesse at BMB and It was the easiest and most friendly automobile…read moretransaction I've ever experienced. I was nervous about buying a Kei truck, but Jesse walked me through the positives and negatives of owning one of these awesome trucks. Thanks so much for the great experience Jesse!

Dayville Garage has no qualified mechanic on duty... I learned it the hard way. They will keep…read morecharging you "Top Dollar" rates for parts and labor and then turn around and give you a One Star Service Quality using automotive parts that "wear out" way too prematurely as compared to industry standards. I am wondering if this is what keeps customers coming back in to their garage for more "Top Dollar" service, year after year?

There are not enough stars…read more I took my overheating car to four other places, two of whom took my $ and had nothing to say, one of whom told me to sell, that it wasn't worth it. These guys though just straight up gave me another 100,000 miles worth of car, decent and honest and skilled. That's Dale and Bob.

People were rude and dismissive when I tried to make an appointment. They tried to send me to…read moreanother repair shop, and told me they didn't have the tools to do the job. Fortunately one of the mechanics overheard our conversation, and said he remembered doing the same job on my car previously and had no problem doing it again and didn't require anything they didn't already have. When I tried to get an estimate, they said they don't give estimates anymore and they would have to do another diagnostic? Why, they already did one in order to determine what they needed to do the job! Dismissive and unfriendly service. Sorel's service treated me like I was an unintelligent woman, who could be gaslighted to believe anything they said. Not the case. I had given them prior positive and glowing reviews, I guess those days are over. I would recommend finding another shop to have any service done to your care. No one needs to be treated with such disrespect.

The best car repair shop ever. They are a family owned business and the most honest people you'll…read moreever meet. They will not take advantage of you. If you think something needs repairs, and it doesn't, they will tell you like they did with me on one occasion.. Who does that? Whatever your situation is, believe me you can't go wrong with Sorel's.

Fantastic shop that came recommended by a "car guy" friend. Dropped my GMC Sierra off on a Monday…read moremorning 10AM after speaking with the shop as my transmission was failing. I was called Tuesday morning stating my truck was done! Fair price, transmission warrantied using only GM parts and upgraded the problem parts, and literally done in less than a day. Highly recommend

Mike Smiths Transmissions has provided excellent service for the Honda and Mazda. His diagnosis is…read moreprecise, his mechanicss are top drawer and the shop floor very clean and well-ordered. Mike has even established a separate operation rebuilding transmission units to specifications that were not met by a regional transmission company. We are four miles from the shop and get rides home when neccessary. Mike Smith's is a five-star auto repair shop.

Referred by my father who has been using them for years. I have trust issues with mechanics, and…read moreany service industry for fear of being taken advantage of. Trustworthy, relatively affordable, honest and friendly, Although my first visit, so far I am happy with the service and quality I received. Revisiting Monday. Thank you for providing me with great service!

My experience with G & A has been nothing but positive over the years. My grandparents took their…read morecars their as I grew up and I now do the same. It has always been easy to schedule an appointment and convenient to drop off and pick up. There are times where I do get caught up in some good skiing talk which can delay everyones day but that is how good of a connection you can have overtime with them servicing your vehicle. I would recommend giving them a call to see how they can help you.

I actually checked out a few auto body repair shops before going with Precision Collision (PC) in…read morePomfret, CT and I made the right choice. FIRST IMPRESSION: Elaine at the front desk walked me through the process. She was very kind and patient. You'd be surprised at some of the off-putting/uncomfortable/ or condescending interactions I had at other shops before coming here. She didn't need much information other than my insurance quote. I was given a drop-off date and told how long the repair should take. She made sure I knew how the rental car situation would work. She was very proactive; she called me a week before the drop-off date to let me know she hadn't heard anything about my car rental reservation and wanted to alert me. DROP-OFF: On the day of, I had car rental issues, none of which was PC's issue, but Elaine again was patient with me until I had that straightened out and offered to make me a cup of coffee. PICKUP: -which was indeed the expected date originally quoted to me, I had some issues with my debit card and it was almost closing time. Both Elaine and Ken were so very patient with me. They allowed me to take more time to go to the nearby bank branch to clear up the issue, which put me back at PC after closing time, on a Friday no less. Ken was gracious about the whole transaction and walked me to my car. WORK PERFORMED: -was a big replacement from a rear end collision. They were able to work a previous damage that directly affected the job they would be performing into a supplemental charge to the insurance company. When I say that car never looked so good, I truly mean that. The new version of my car was thoroughly detailed inside and out and the replacement was seamless. I HIGHLY recommend going to Precision Collision for Auto Body work if you are in the area as they are kind, courteous, and true craftsmen in their field.

Had a rear end collision and Precision Collision took care of everything they are very friendly and…read morelooked out for our needs not the insurance companies