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    Mike's Auto Sales

    3.7 (3 reviews)
    Open 8:00 am - 2:00 pm

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    Newton Ford South

    Newton Ford South

    2.3
    (3 reviews)

    I went to look at a car I was interested in on New Year's Eve 5 min before the dealership was…read moreclosing. I called ahead of arriving and even though it was late Chase was more than happy to help us. When we arrived I expected some passive service as it was a pretty ridiculous time to try and buy a car. However, Chase was a model professional, he didn't skip any corners and ensured that we had a great buying experience. He didn't waste our time and was very direct and straight forward when it came to putting the deal together. I have bought several cars and this was one of the smoothest and most pleasurable experience at a dealership.

    I had to have service work on my truck and while it was there, I wanted to complete the routine…read moreservices such as a tire rotation and oil change because I don't have the time to take it separately and wait on it. I told Justin about my coupons over the phone and he said to just bring them when I pick it up. First of all, it took nearly 2 weeks to do the work. He told me at one point that it would be the first of the week, but I didn't get any kind of update on the status. I called and he claimed he was still waiting on a part, but when I called later that day the parts magically appeared and he told me it would be ready the next day. Normally, I would've given him the benefit of the doubt, but when he wouldn't let me use my coupons because he'd "already written up" the service ticket, that just didn't sit well with me. Additionally, they did not rotate my tires.....and I paid for that service. I could tell because I had one tire that was different from the others and it had not been moved. Another odd coincidence was that one tire went completely flat overnight.......I've not had any problems before with the tire. I would've chalked it up to just being my bad luck, but with all the other issues I had with them, I'm inclined to be suspicious. I had been sent a review by the company about my experience, of which I was very honest. I received an email apologizing for everything and offering a refund for the tire rotation, but it's been over a week and I haven't received a refund. Just to give a little background though, I had problems with this service department when they were at the old location. I thought maybe I just had my usual bad luck, and wanted to give them another try because I was able to finance the work. I could go into more detail with the other experience, but I'm just fed up with them, and I'm so disappointed in this service department. I was hoping to find a place I could trust and depend on that was convenient to where I live.

    Cook Ernie & Son Motor Sales

    Cook Ernie & Son Motor Sales

    3.0
    (2 reviews)

    Bought a truck from here one month ago. 200k miles is no big deal bc I have 2 with same amount and…read moremore. Made it half way home and oil pressure sending unit went out leaving hubby stranded. After 10 phone calls I finally got dealer to send a tow truck. 2-3 days later called to check on status. Nobody answers or return calls after message. Finally get through only to be YELLED AT by the owner who gets mad when I ask where truck is. Tells me he doesn't know. WHAT? You have my check for $12K so FIND OUT. He says he'll just tear the check up and all the papers and keep it. Then he HANGS UP ON ME...ALRIGHTY THEN. Calls me back and I let hubby answer. Never would answer hubby as to why he was rude & hateful to me. Tells him truck ready. Wanted us to drive back and pick it up. NOPE. You bring to me. Then when truck registration & title comes through IT IS WRONG NAME, WRONG COUNTY AND NOT EVEN MY TAG as he had the current tag number we were changing it to. Call dealer for 2 days. Finally answers and says I'm paying $51 for tags, etc that HE GOT WRONG? NO. 2wks later we find out truck had alternate programming which hid the fact that multiple cylinders were misfiring. $5K and NEW engine later we FINALLY have a good truck. I HOPE. CUSTOMER SERVICE? YEAH RIGHT...ZERO STARS if I could. BUYERS BEWARE

    100% would buy again...never thought that I would end up purchasing a vehicle from a mom & pop…read moredealer as I worked for a big GM dealership. I would do it again and again with Ernie Cook & Son Motor Sales. Treated with respect. They gave us a great deal and we didn't have to negotiate on anything. No doc fees and they paid for our plate transfer and new plate! Fantastic...this is what I am used to. Felt like we were buying a vehicle from a friend.

    Newton Chevrolet GMC

    Newton Chevrolet GMC

    2.0
    (3 reviews)

    Buyer Beware - Avoid Finance Manager Markis Williams** I…read morerecently purchased a vehicle from Newton Chevrolet GMC, and while the sales team was fine, the financing process with **Markis Williams** was easily the worst dealership experience I've ever had. If you deal with him, watch your paperwork closely. He was completely untransparent, shady about the numbers, and misled me about my credit score just to push me into a high-interest loan that benefited his numbers, not mine. On top of the financing tricks, he aggressively pushed an expensive extended warranty. When I later exercised my right to cancel that warranty, Markis had an absolute unprofessional meltdown. A customer choosing to cancel a product should never be met with an attitude or an emotional outburst from a manager. **The bottom line:** I have already refinanced away from their lender and clawed back my warranty refund, so they lost out on that extra commission anyway. Save yourself the massive headache--if you buy here, demand a different finance manager who actually respects transparency and professionalism. On a positive note Tyler reid aka Reid did an amazing job as my salesperson would highly recommend him if You do decide to go there

    Service manager is not people friendly when he thinks he's right, just because I think it's my belt…read moreto be the issue, you try to charge me $155 to say I need new belts and actually why the belts are damaged. Took it to another dealership and the belts are fine, the noise is the cooling fan motor, not the belts, will never use this dealership again, J. Castleman

    Mike's Auto Sales - car_dealers - Updated July 2026

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