This service station is great. They have been servicing my daughter's 12 year old car for a few…read moreyears now. They are very honest and accomodating with great communication. We appreciate having them so close by and always available in a pinch.

Local business that help people to keep their cars road worthy. They are very honest. Service is…read moreexcellent.

I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

Whether you are stopping by, or calling Bill over the phone, you should definitely do what I didn't…read moredo (regretfully) and follow your gut instincts if you get the feeling that these aren't people you want to be leaving your vehicle with. Up until now, my dad has been going there for a year or so, and unfortunately due to his poor naivete is just realizing that he's been ripped off by Bill countless times over the course. Upon doing my research looking up reviews on Bill's before going to him myself for my own car troubles a while ago, I was shocked to discover that this place was sued and fined $116k by Mass Attorney General Martha Coakley and had been suspended for issuing fraudulant passing inspection stickers to cars that had failed emissions control tests for a quick few bucks (Google it). Aside from my dad's contribution, I'm honestly dumbfounded about how this place remains in business. My very first time calling the center, Bill was rude, impatient over the phone and if anything sounded bothered/annoyed that I had called and literally sounded like he had just woken up. From what we've experienced from this place thus far, Bill has not been a man of his word; always wishy-washy and unreliable about when your car will be done. He'll tell you it'll be done tomorrow, and before you know it, you are calling daily until he finally tells you it's done, and it's a week and a half later. After finding out about Bill's legal woes and reading other customer reviews, I can only imagine what other purposes Bill has used my car for other than repairing them. Adding to the list Bill is inconsistent, and shamelessly lacks business ethics and/or integrity; not customer service forward at all and disrespectful in the way he approaches you, even in the way he speaks to you. He'll charge you unfairly - either that or for cheap, and then your car breaks down a week later (I'd know from experience). Most importantly he cares more about reaping money out of your pockets than fixing your car properly, much less salvaging any credibility he has left to his business. Very trashy, untrustworthy and sketchy operation. If I could I'd rate 0 stars, but Yelp doesn't allow it. Bye Bill

I've been here twice, and both times Bill was an a-hole. Was quoted one price over the phone for…read morethe work (tire change, not brain surgery), and was charged double after they were finished. He also uses customer cars to bring other customers to and from the shop. If the lady who brought her limp-mode Malibu is reading this, they took your car out twice to drop off other customers even though your car was running so poorly. GFY Bill.

I normally bring my car to the dealership purely because of the loaner car perk. But when my…read moreestimate was almost $10,000, I decided it was time to find another place. My mom suggested Dave, and explained how kind and trustworthy he was. He always takes good care of her car and never seems to overcharge. He took my car for a spin today and estimates the total cost to fix it would be approx. $2,000! I almost paid $7,000 more than I should have, because I like loaner cars, LOL.

This is a quality, family owned business, and the people there are helpful, friendly, and eminently…read moreprofessional. It's a pleasure to take the car to them.

They did an excellent job at a reasonable price. Will be returning again. They rebuilt the engine…read morein my motorcycle and it came out excellent. Bike runs well and no issues with new engine

From the owner: We service any and all makes and models. We are a fully equipped shop to complete any job from…read moretires and alignments to diagnostics and ECM flashing. 3rd generation father and son owned & operated.

This company is a joke. Literally towed my car from Infront my house because of a snow ban, they…read moreliterally waited until 230am to do it 3 hrs after the barely half inch of soft snow finished falling. It's 170 to get my car back and I have to wait 3 hrs until they open at 8am and I can only bring cash with me. WTF is going on. I'm filing reports with everyone I can. This place and the Gardner police department are a bunch of scam artists,

The most unprofessional towing place i have ever encountered. Even the answering service person was…read moreseverely rude. I almost died from my accident and i had to come two days in a row because they gave me incorrect information. Tried to charge me an extra day because of this. When i was finally able to see my car we were spoken to so disrespectfully by the staff and told to get out. I would never recommend this place to anyone. You're better off pushing the car off the side of the road by yourself. 0 stars if i could.

Quick state inspection. I experienced a very short wait. They took care of what I needed done.read more

Highly recommend. Amon and his mechanics are my go-to for all repairs and maintenance. They're…read morealways fair, trustworthy, honest, great with communication, and quick with turnaround. Thanks again, FT&A!

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Called to ask for pricing and scheduling to mount and balance winter tires on my 2021 Audi. Guy who…read moreanswered the phone gave me a long drawn out excuse about how they don't want the work because German cars are so complicated. Glad to hear they're so busy they can turn customers away, but am (very) disappointed to be turned away by a local garage for something as simple as a tire mount and balance just because my vehicle doesn't fit into their ideal portfolio.

Rich and Stevie are very kind and knowledgeable. I trust them with my father's truck and they will…read moreeven give him a ride back if it's going to take a bit.

Excellent service at reasonable price. I have had multiple cars fixed. Very satisfied!read more

Colonial Tire takes care of their customers. I trust them compared to other companies. You can…read moretalk to them easily and they do exactly what they explained to you. My car is old, however it is still running great thanks to them. Once you have work done there you will never go back to any other car repair shop! Thank you Colonial Tire!!

I consider them my auto repair shop. been going there for years and they've always done excellent…read morework at a fair price. I trust them with all my vehicles