They did a great job diagnosing and fixing the issue I had for a very fair price…read more Kevin was very helpful with my questions on yelp even before I hired him for the repair.

Kevin was overall great to work with. We had a leak issue and he talked through all the potential…read moresolutions. He clearly knows his stuff about plumbing and gave me a step-by-step on what the process was going to be like, to make sure there were no surprises. He was extremely trustworthy, something that is so critical in this field, and gave very fair pricing. Highly highly recommend working with him!

Had an issue after new construction which caused me not to have hot water. I called Alpine, and…read morethe delightful owner Vince called me to discuss the need. He sent Michael out to help me after the holiday and Michael helped with a few other things I needed advice on. I was in a bind moving in....and Michael was honest about a handy man doing some of the work to save on the cost, but I did not have the time and was tired of taking cold showers so I requested Michael do it as Alpine as they were more established. I appreciated the tip to save on cost, but chose to pay him to do all of it which required going back to the store to get materials to seal around the leak in the water heater cabinet outside. Good, honest, work, good people, great service. 5 star review for this company!

Gas valve issue -- pretty simple. The technician said it would take two weeks to get the part,…read morestarted with the lazy talk then immediately pushed replacing the entire water heater instead, quoting $2,700. That's ridiculous. We did not want to replace the whole unit; we only wanted the gas valve replaced. Instead of giving the customer what they were asking for, he offered no repair solution at all. Once we declined the full replacement, he simply said "okay, have a good day" and walked away. No attempt to do the repair, no effort to earn the business, and no interest in creating a recurring customer. Very frustrating experience. How do this companies stay in business, by upselling and taking advantage of customers that have a lack of knowledge UPDATE- The owner did reach out; however, if his principles of doing business were truly aligned with and reflected in how his company operates, the outcome would have been different. We ultimately purchased a new water heater and installed it ourselves -- $700 out of pocket. It was surprisingly easy with YouTube and AI guidance. Saved thousands. Their quote was $2,700, and another quote we received was $3,500. Paying those prices for a straightforward job simply didn't make sense. They want to upsell 2000%

I'm writing this review because I rely on Yelp reviews for how I hire for home repair. I sent a…read moremessage late Tuesday night via Yelp and got a response even after hours. The next day Sam followed up with me and gave me a quote for a water heater install and said he'd be there within 2 hours when I was ready. I told him I needed to discuss with my wife. During this time, I called another local company for a quote and they quoted me about 800$ more for the same exact branded/sized water heater, installation hoses/connection, etc. their warranty was also one year less than AAA was providing. I then called another plumbing company and their quote was even more astronomical than the second company. So I called Sam back after agreeing with my wife that we would proceed with him. He stated he had a new customer in the 1 hour we'd last spoken, but not to worry because he'd still be there same day just later in the afternoon. He provided a time frame and text when he was 30 min out. He arrived and got the water heater swapped out in 2 hours as he said over the phone. We went from having a leaking water heater to a brand new one. It's all up to code and we feel very confident in Sam's work. Additionally, Sam was a very courteous and polite guy. He explained everything and answered every question we had. He never seemed rushed or tried to upsell us anything. His customer service was outstanding.

I had a fantastic experience with AAA Water Heater Company and can't recommend them highly enough…read morefor their honesty and professionalism. I reached out for a second opinion after another company suggested I immediately replace the water heater in my rental property with a much more expensive tankless unit. Instead of just trying to make a quick sale, Bill at AAA gave me a truly honest assessment. He pointed out that while a tankless system has its perks, the yearly maintenance requirements could actually be more of an inconvenience in a rental situation. He provided clear, transparent pricing for both traditional and tankless options but ultimately helped me realize that my current unit still has some life left in it. It's rare to find a business that prioritizes the customer's best interest over their own immediate profit. Because of this integrity, I've decided to "ride out" my current unit for now, but I will absolutely be calling them the moment it's time for a replacement. I plan to use them for my rental properties moving forward, and I will be recommending this company to all of my family and friends. If you want an expert opinion you can actually trust, look no further!

Had a toilet emergency bite us in the butt this morning. Found HSP based upon positive…read morereviews....the prior reviews were true to form. After a short call (errr, frantic plea for help), Chris was dispatched. He was timely, professional and knowledgeable. The issue was diagnosed quickly and he proceeded with a fix at what I consider to be a fair price. Appreciate the job well done!

My water heater suddenly broke, so I called several local vendors hoping to find someone who could…read morehelp quickly. Most places offered appointments as late as tomorrow or even Friday but this company High Speed Plumbing got me connected with a technician within the hour. Juan arrived promptly, and based on the condition of my water heater, I expected to spend around $2,000 on a replacement. Instead, he completely surprised me--he was able to repair it on the spot, extending the life of my current unit and saving me a ton of money. He was upfront, honest, and even told me that if the heater breaks down within the week, he'd credit the $200 service fee toward a new unit. It's rare to find this level of integrity, fairness, and transparency. No pressure, no upselling--just genuine service. They truly live up to their name with speed AND quality. I highly recommend them!

We needed a toilet replaced in our condo. It's a small half bathroom under our stairs. I did a…read morerequest through Yelp, and after talking with AWC, decided to schedule with them. They were super quick to reply, answered all my questions and let me know what to expect with my service. Our technician was super professional, he cleaned up all the trash, and they took the old toilet to dispose of. He took the time to make sure the toilet was level, secure and then did the caulking at the bottom. I'm super happy with the results and for what the cost sS, we got more than others had quoted me for.

A technician came over and diagnose a concern with an AC not turning on. In turned out to an…read moreelectrical concern, and instead of referring us to an electrical technician, the technician kept diagnosing and not giving up. The technician ended up resolving the concern. The quality and professionalism were acceptional. It is not everyday we would see this type of technician who takes pride in their work. Thank you AWC.

Professional technician. They will not overcharge you. He did this on a Saturday. I would highly…read morerecommend and will use them in the future.

We asked Jeremy to fix a shower leak in an older apartment unit in Glendora. We had used P.B…read more before, and didn't hesitate to call them again. Jeremy responded very quickly . It required a cartridge for a fixture from the early 1970s..He attempted to minimize cost by searching for a replacement model; unfortunately it was not available. The job subsequently involved removing dry wall; repair was done well and quickly! Definitely a fair price for the effort involved and end result! USE THIS BUSINESS; you are wasting your time and money if you go elsewhere!

Great service! Water heater tank broke down at night; fortunately I contacted Payless Water Heaters…read more& Plumbing the next morning and within an hour Joey O. arrived and replaced our old tank. Joey took time to explain our options clearly so that I could make an informed decision. Joey did a great job with installation. Highly recommend Payless Water Heaters & Plumbing if you need fast, honest service. Antonio P.

Our 3 year old tankless water heater suddenly stopped working. We found Payless Water Heaters &…read morePlumbing online and called them. They agreed to come out between 8am-10am the next morning. The service tech did not show up until 12:45pm. Almost 3 hours after the agreed time frame. Then he inspected the water heater and told us that the code on the unit indicated that the fan was malfunctioning and that the whole unit needed a full servicing and cleaning that would cost $500. We told him we only wanted the fan cleaned since that was the problem. He then had to call his supervisor to get permission to only clean the fan and charge us $260. We agreed. After an hour he then told us he found a broken wire. A wire that according to the tech looked like it had either been cut or was a manufacture defect. We explained we had never opened the unit and nobody cut the wire. Why would we cut the wire?? Plus the unit had been working fine for 3+ years until he suddenly found this broken wire. How could it have worked properly the entire time with a defective wire until the moment he started working on it? He said that he didn't break the wire during the cleaning although he also admitted that he should have taken a picture before he attempting to work on it. He gave us excuse after excuse. But ultimately he would have to come back the next day to call the manufacturer to diagnose the problem to determine what exact part was broken. Then he would have to come out again and charge another $500 for a 45 minute install on top of the $260 that we already paid to clean the unit that did not fix the problem. We now need to spend $1, 800 to buy a whole new unit plus labor to install because a wire suspiciously broke as soon as the Payless tech started working on it. This place is dishonest, unscrupulous, deceitful and has unethical business practices preying on unsuspecting customers who are desperate for help. Don't trust a word they say. Stay away from this company at all cost.

Preferred Plumbing and Rooter Services is hands down the best plumbing company we've worked with!…read moreTheir service is top-tier, dependable, affordable, and the kind of real, honest customer care that's hard to find these days. They came in already knowledgeable about the exact concerns we were facing, diagnosed the issue quickly, and got straight to work. What really stood out was how down-to-earth and genuine they were no pressure, no unnecessary extras, just skilled professionals who get the job done and do it well. You can count on them to be reliable, fairly priced, and efficient. They know what they're doing, they care about your home, and most importantly, they finish the job the right way. I'd recommend Preferred Plumbing and Rooter Services to anyone without hesitation. If you want a plumber who is affordable, dependable, and actually gets things done, look no further. They truly exceeded expectations!

Never called me back for emergency plumbing issue. Very sad that all the other reviewers must have…read morehad a different experience.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Nick's response on Yelp was almost immediate. It was a real human responding, not an automated…read moremessage. I provided my cell and got a call right away. He was able to inspect my issue within 1 hour (which was mainly due to location he was in at the time). While I did not move forward with working with Nick, I found him kind a courteous. We have a handy man who normally works on the house that at the time I thought was unavailable and used him instead. When I mentioned my scenario to Nick he was very understanding. I would reach out to Nick again based on my interaction.

Nick and his team were fantastic. We originally called for maintenance and an anode rod…read morereplacement, but it turned out we needed a full water heater replacement. They were prompt, professional, and very responsible throughout the swap. They are incredibly polite and took the time to answer all of our questions. The new unit works perfectly! We will definitely use them again and highly recommend their services to anyone looking for a reliable plumber.