Horrible experience with their service and owner. I went to have a boat warranty transferred and a…read morefew other minor things. They told me it would take 2 hours to do and I would be out of there by noon. I drove from 3 hours away. Left my house at 5 in the morning. Got there took the cover off my boat and unhooked it. When I came back around noon they said it would still be a little bit. After sitting in my truck for another couple hours I went in to ask about it. Kept getting the run around. I was finally able to leave at 515 when they closed. They brought my boat out and didn't even clean the algae and scum off of it after pulling it out of the water. Then I look down the side of the boat and a huge scuff mark from hitting up against the dock. So the owner cleaned that rub mark off about 6 ft long. Then they locked up the doors and left didn't even offer to help me put my cover back on the boat. When putting the cover back on I realized why. There was grease all over my seadeck on the back platform. Then when I got inside the boat there was a chip out of my floor gel coat and random cuts in the main piece of seadeck. Also grease from dirty mechanic shoes inside the boat and the battery box covers were left off as well. I took the boat in on sept 11th 2025 and this review I'm finally leaving on Nov 7th 2025. After going back and forth with numerous phone calls that were never returned and text messages left unanswered. I was originally apologized too from the owner and he said he would get it all taken care of for me now the last message he sent me stated there was no way his mechanics caused the damage to my boat and when I responded I never got a response from him. I just simply wanted the damage to be fixed but now I guess I will be more money out of pocket to fix the damage caused by the neglect to my boat by their service team. I just purchased the boat and it had 190 hours on it and was still in like new condition. 2022 Mastercraft nxt24. I have never been ran around so much by a small business owner. He blames it on loosing his service manager. Just nothing but excuses from him. I have gave him more than enough time to remedy this situation and have gotten no where with it. Im honestly surprised my warranty got transferred through ilmor and mastercraft. I made sure to call and verify those things. Also you think that when I called to setup the appt and told him I was 3 hours away and that he was the closest mastercraft dealer to me that he would have looked up any recalls or warranty issues with my boat so we could get those taken care of while I was there also. I learned when I was there that my surf system tab sensors have a replacement for them. They didn't have them in stock so I couldn't get the work done while the boat was there. Now I have to find a different dealership to take the boat to and get this issue resolved. Nothing but bad business. I'm assuming he won't be around very much longer with how he conducts himself. I'm uploading photos and screen shots of messages as well to this review for proof. So disappointed....

We have visited Redline several times over the past year, and I cannot say enough about their…read moreexceptional customer service. The staff is professional, friendly, and knowledgeable. They are highly responsive to our needs and always eager to please. Most importantly, when they promise something, they deliver.

I have used this stop to fill up with gas on my boat several times over the past 20 years and…read moreeverything has been great. I stopped here today to use the restroom only and after I got done, employees told me since I did not have a slip and did not get gas that "I was trespassing and to get the fuck out." Incredibly rude, very disappointed & not the Wisconsin way.

This is a locals marina and I love it. It's a family run, multigenerational business with three…read moregenerations of the family haunting the place. I've kept my boat here since I bought it... over a decade. These guys have kept it on top top shape. All I have to do is hop in and turn the key. Homes prices and friendly service. Full service from sales, repair, maintenance, slips, storage and gas.

These people are great!!!! Always friendly and helpful. They find the issue, repair it and are…read morereasonable in cost. Normally have things repaired quickly. Service is above and beyond outstanding!!!! Had to order a part but it was delayed which interfered with upcoming trip and the found a used part to loan us until the new one arrives. Awesome service!! Would give them more than five stars if possible.

Our experience with Custom RV was filled with lies and lack of integrity. We were lied to about…read moretheir experience with airstreams and billed double their estimated cost without warning of costs increasing. Their harsh communication was unnecessary and very stressful. Their work is not professional, the structures built were not high quality. We were overcharged and much of the work initially agreed upon was never completed. We tried our absolute best to remain peaceful, but we are still sick to our stomachs thinking about how they took advantage of our young family. We refrained from speaking up for awhile but it's not fair to anyone else who may go through something similar. We have recorded all details and have photos of their work, we've considered small claims court as we now see how that worked out in a previous clients favor. Overall, we had an awful experience and have had to tell others to put their trust in another company.

Rented a pontoon boat last weekend for five passengers. Team was great. I received my reminder…read moreemail that week. It was very clear about location and what I needed to to. I received a call the morning of the rental and they wanted to make sure I had the information needed. The team showed up as scheduled. Got the boat in the water and helped us through instruction. Met us at the dock after we texted them. Everything was terrific.

Do not rent from this company. Rented a "luxury" 14 person pontoon in July 2024, and it was junk…read more Please see the pictures: the boat was literally held together with packing tape in places, including the canopy which was flapping in the wind after we opened it. Additionally, the reverse gear did not work...the employee told us before departure that the reverse was " a little tricky, it doesn't always take." The reality was that the boat did not operate in reverse and we had to use manpower to avoid running into other boats when we attempted to dock/anchor. This was the most disturbing aspect of the rental because it was a safety risk, never mind the damaged and taped sections. We tried to discuss with Madison Jet Ski, but good luck reaching someone. There is no one to call, and slow or non-responsive to email. As a last resort, we attempted to find resolution with our credit card company, but were presented with legalese that we signed away any recourse in event of a complaint. Buyer beware, you have to sign off on everything BEFORE you take the boat out. Once you get on the water and discover any issues, you're stuck. My attempts at recourse began in July, and it is now mid-October. I will not waste any more of my valuable time dealing with this company, but it is my hope that sharing my experience will help others avoid the same fate. You can do better than Madison Jet Ski and your ~$700 with other firms on Lake Mendota or Monona.

Ok. So I'm new ( ish) to motorcycles and this is my experience. I went here back in February and…read morelooked at Indians . Beautiful bikes. The showroom for them is separate and it's beautiful. I was helped by Anna. She is an amazing professional and I truly appreciated the level of care I was given. At the end of the day, i went with a Royal Enfield Super Meteor 650 I got at Randy's . It was simply a matter of practicality and budget. Randy had the bike I wanted. But my next bike , you never know! I also looked at Triumphs and Moto Guzzi . But those Indians are sweet and I would definitely seek Anna out. Since I got the bike I've had a couple of opportunities to work with Zack over the phone in parts. He too is super friendly and very professional. Very accommodating. I also got some help in their gear department looking at helmets and such. Again, great service. I personally think this is a well run business and has a well trained professional team in place . I look forward to working with them on the service and parts side and possibly a bike down the road.

Losing Gavin as a salesman was a detriment to this dealership. The last 2 times I've come here I've…read moreleft frustrated. I got hassled over my bike preferences to the point of qualifying as demeaning and disrespectful. I got an offer $1500 below what my trade was worth from a sales manager who wouldn't negotiate or leave his office to look me in the eye. My bike is like new with less than 3k miles but my rear tire is "bumpy" plus they have to clean my chain and detail it and do their in house inspection (which they bill themselves for???) BTW they'll mark every purchase up with TONS of fees so if you're considering purchasing here just make sure to add at least $2000 to everything before showing up to look at it. I should have known, after being told that my color and model preferences were dumb and uninformed by a salesman, that I shouldn't go back. The bike I wanted to look at had stripped out threads in the oil pan (leaking) so I didn't even get to sit on it anyways because customers can't be in the mechanics shop and nobody told me about it until I was at the front desk. Hit up Cedar Creek Motorsports or Mad City Powersports. This is not a customer service kind of place and that's an issue when you're spending the kind of money that you would here.

Great service and fair prices. Recommend for anyone looking for a wave runner. The staff were very…read morehelpful.

I took my boat in for service. They replaced parts and got the motor tunning but never fixed the…read moreelectrical issues with the lighting. I stopped in yesterday and talked to the tech. He told me the switches were working and had power but was told to stop working on it. 2 weeks to fix the motor and another week of sitting there. They never called to tell me it was ready or that they would not be working on the electric. I paid for the motor and brought it home. I bought this boat there. I bought a roll in dock and other accessories throughout the past 10 years. Never again. I recommend going to Harbor in Newville.

We had an AMAZING experience with Kunes RV World. Our sales guy was Evan! He was super nice, funny…read moreand relatable in a lot of ways. He wasn't pushy and he was honest & made very valid points to help make our decision easier. The rest of the team was super awesome as well. The service manager was super knowledgeable and made sure we knew the unit before pulling it home. He also was so incredibly nice! Lastly Morgan in the finance department definitely made me feel at ease with explaining the ins and outs of payments, loans and what made honestly the most sense. Overall, we will definitely return for any future purchases. Cheers to memories that we will make this camping season. You should definitely stop in and check them out! - The Meske Family

Purchased a new RV took delivery and there was wall paper falling off and a wall that needed to be…read morereplaced. They had my camper all winter and late spring finally finished it. Then the refrigerator latch broke. They refused to fix it under warranty. Finally after several calls to Jayco they covered it During the repair they damaged the wall next to the refrigerator. Now they are again denying repair Suggestion avoid them. They are not worth the time

My Family and I have been storing our boats here for over 10 years. Dave (The Owner) is the man…read more Truly salt of the earth kinda guy. His pricing is affordable and his location is great for all the lakes that are within that area of central Wisconsin and a little bit north. He is super laid back, just give him a phone call a day or two prior and he will have your boat pulled out and ready to just latch up and go. Bottom line is I would recommend storing your boat here over anywhere else in central Wisconsin.