I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

I had a last minute service where I needed to get my side mirror replaced. The owner told me to…read morecome in and replaced it without a problem. Very fast and professional service. I would definitely recommend.

If you car has sensing and other accessories, prepare for them to bullchit you and say it's not…read morecovered. The lady lied and said o2 sensor is reason for dash lights. Bull. Bought a new part installed and still lights. Sensing was claimed to be not covered and also causing lights.Bull, replaced that too still lights. Body work good. Electrical time to retire. An attorney will be the only option. My NeWs media review will definitely show them how it feels to lose money. You about to lose clients and income. Happy new year hacks.

Great service! Really friendly people. Will be going there and referring friends for any future…read morebody work. THANKS GUYS!

Another great job on my full frontal paint protection film for my Tesla Y. I shopped around and…read morethey are pretty much in line with others in the industry. They maybe slightly a little more but, they do an amazing job. I had another vehicle done here a year and a half ago and it has held up well.

I just took my 2026 Silverado 2500 HD to A2D in Highland Indiana. I trusted them to take great care…read moreof my brand-new truck and I wasn't disappointed. I got the exterior coated with ICON ROCKLEAR and also had all the trim, windows, rims and tires coated with Fireball. Wow, did it turn out awesome. Aaron, Jimmy and the entire crew were very friendly, personable and professional. They walk you through the entire process from start to finish and answer any questions or concerns you might have. I also made an appointment to go back to A2D this spring to get my truck undercoated too. I highly recommend you check A2D for any of your auto detailing needs.

Amazing service. I came here after a bad experience at another detail shop. They have great service…read moreand the detailing is amazing. I got a full interior detail with just a basic wash ($150). They took about 2-3 hours to finish which is very reasonable for detailing. They don't use that really shiny oil on anything which I was glad about bc although it makes the car shine, it attracts dust severely. They shampoo the carpets and cleaned all of my weather tech mats. I will definitely be back here again!

Booked my appt on a Thursday and dropped my car off that Saturday at 10 am received a call a few…read morehrs later that my car was done. They did an awesome job inside and out. The car and inside and out and the motor looked like it came off the show room floor

Incredible job on my 2024 Tesla M3LR highland instrument cluster. Looks awesome and they are the…read morenicest guys ever. Genuinely good people that don't take advantage of you and price gouge. Reasonable prices and quick but efficient and good work. Check this out!

Edit: I have reached out to the shop requesting the video proof they stated is available in their…read morereply and will update accordingly. Edit 2: The owner has not only refused to provide the video but they've also threatened me by telling me they know where I live and that they'll sue me for my review (see attached image). I've never seen this level of unprofessionalism from a business owner. Also, I haven't purchased anything from this business so the only way they would have my information is if they went out of their way too look me up online which is frankly quite disturbing. Brought my Volvo in on Saturday to see if a remote start can be installed in my car. The guy said he had to check to see if my cars compatible so he pulled it into the back of the shop and brought it back like 5 minutes later said sorry he couldn't do it. No problem I said and left but as I'm driving I hear a weird thumping noise coming from the front of my car. i pull over and check and part of my bumper is loose. I pop the hood and all but 1 of the 6 fasteners are gone so front bumper was basically hanging on by a thread. Thankfully I noticed it before I got on the highway where I'm 99% certain my bumper would have fallen off and caused an accident. Also the rubber molding on the driver side was not properly pushed back in but that's not nearly as much of a concern. I do not recommend bringing your vehicle here at all but if you do remember to take pictures of EVERYTHING before they touch your car.

They fixed my car when the axle broke. They don't work on weekends and my car broke on a Friday so…read moreI was without for a few days. After they did the test drive they realize something else was wrong with it. The customer service was great. I gave them 3 star instead of 5 because of being closed on the weekends which hurt me cuz I needed my car faster but I can't complain.

Honest, Professional, and Courteous. They did an excellent…read morejob for me 20+ years ago. Went back last month for some exhaust work. Still the same outstanding service! Highly Recommended!

Amazing punctuality, owner and staff all friendly aswell as knowledge and reasonable, would…read moredefinitely recommend to anyone looking for a diagnostic or repair on their vehicle!

I went to get a diagnosis on my AC. They recharged it but it didn't work unfortunately. Didn't…read morecharge me for the refill, how nice!

Came in here a few months ago interested in buying a whole set for a small car I own and as soon as…read moreI said the size they bursted out laughing which I found very rude and disrespectful. They showed me a very few sets of wheels and none of which I liked or was looking for. Found the set I wanted at Discount tire which I don't know why i decided to try another business because they always treat me respectfully being a woman and i love they're warranties on tires

They are awesome and did great work on my Jeep. This is the first place I will go to for my Jeep,…read moreeven before the Dealer.