The office was super courteous in setting up my recent tow and the driver was professional and…read moreprompt. I would use again!

We thank Anthony for his support and dedication to our care after the accident on Sunday 5/25/25…read more He is to be awarded for his outstanding service. He was very helpful to bring us to their office, offered us water and the use of the facilities while he called an Uber ride to the airport since all rental car companies were closed for the Holiday. He said we could call him anytime if we wanted to get items we had to leave in our vehicle after getting a rental. The CHP were ignoring us, the victims of a riderless Harley Davidson motorcycle crashing into our Toyota HIGHLANDER on the freeway. Thank you Anthony!

AAA sent Dick's Community Towing to help me with a flat tire on Friday afternoon. Michael and Paul…read morewere fantastic! They called to let me know that they would arrive in 6 minutes- and they were right on time. They were both personable, professional, and efficient. After changing the tire they offered to check the battery and alternator, which took less than 2 minutes. I appreciate that they made sure that I was good to go! Thank you, Michael and Paul, for making this an easy experience for me! I really thought that I would be waiting for a long time on a Friday afternoon. You guys were awesome and deserve above and beyond recognition

Rodney E did a great job with taking care of my car. appreciate the quick response and help! thank…read moreyou!

Ivan arrived to pick up my vehicle but struggled with basic GPS directions to find my address…read more After I patiently guided him to the house, he became verbally abusive, claiming I provided incorrect information. He then began shouting about pre-existing damage to the car that simply did not exist. The only issue was a bolt in the tire, making it unsafe to drive--which I had explicitly stated in my original incident form. Avoid this company, and especially Ivan. They need to train their staff on basic communication and acceptable customer service.

I got my car stuck in the mud. Jerry was amazing and so helpful. Highly recommend. He made a scary…read moreand stressful situation into solutions and calm. He defused my stress - which is hard to do.

These guys showed up exactly when they said they would and got the job done. It was a tad…read moreexpensive, but the job got done. And that was what I needed!

The gentleman who provided me towing service from Salinas to Stockton was phenomenal! Handled my…read morevehicle with CARE and definitely priced well. Thank you for the great service!

The process could not have been smoother. Quezada towing was the company that picked up my car…read moreafter selling it to Peddle (another great experience). The gentleman that showed up was communicative and punctual. He showed up exactly when he said he would. He was friendly and even helped me to fill out my title correctly. Some pictures, a few quick texts back and forth, then he cut me a check from peddle, took my title and key, then loaded my car. I highly recommend Quezada for your towing needs.

I scheduled the pickup last night through my auto insurance roadside assistance program…read more Miguel text me before my appointment time and let me know he was on his way. He explained to me the process and gave me and my car a ride to the dealership. Thank you Miguel for this great service you provided.

MC Tow Bros is the best. Miguel & Carlos are brothers, and you can see that they take pride in…read moretheir work. My car broke down on the side of the freeway, and I talked to one other company. MC had a better price, so thought I'd give them a try. They gave a good estimate of the time to get to me. Texting worked better for me; I got immediate responses on checking about their expected time of arrival. Both Miguel & Carlos were extremely polite, courteous and friendly. They ensured I was safe and went out of their way to make me comfortable. They were able to give me a ride in their truck to the auto shop, and on the way, we had a fantastic conversation about various things. They were employed elsewhere, and decided to start on their own. Given their excellent communication and customer-orientation skills, I am sure they will do very well in this business. Give them a try; you won't be disappointed!

Very unprofessional! if I can give negative stars I would. My boyfriend and I called to have my car…read moretowed for a reasonable price so we accepted. The tow guy was not friendly, my bf and I have had better service from other companies before. The thing that made this experience a bad one is because the tow guy messed up my bumper as he was trying to remove the device that was attached from underneath my front bumper. He was having a hard time because my car is lowered. He ended up snapping off and breaking one of the clips from my bumper. We all took pictures of the damage. By the time I was trying to file a claim with them, they had denied everything saying that the damage was already there! Ridiculous. I would never get towing service from them nor would I recommend it. Btw it was also in their invoice receipt that they aren't reliable for damages once it's dropped. Well it wasn't dropped because my car was still hooked. I'm very upset with the company service. Lesson learned. Never again!

Wow! Just bought a used car from this place and not only was the mileage different from what was…read morereported and on the odometer. The actual car report was really 213,428 as of 04/03/2012. Was told it was136k but who knows how many miles this car really has! Next stop BBB. Here is the info from his Craigslist ad: Posting ID: 4193808619 1996 Honda Accord This is a great honda and super gas saver, hold a clean title Runs Great. Low miles 136 k milesAutomaticPower locks Power windowsCD player Registration expired 6/2014 Interior is fair Attention Please no texts Were a shop 408-767-9597 So hablo espanol (his typos not mine) Buyer beware! Update: he apologized and did return all but $200 of my money and promises to give me back the $200 when he sells the car so I added a star.

This review is for Bracco's Towing. What can I say? My…read moredaughter's car broke down just 10 miles after leaving the repair shop due to a failed transmission, and it left her stranded in a left-turn lane on a narrow road where traffic moves quickly. She called me understandably shaken, and I told her to get out of the car and move to a safe spot while I headed her way. I called Bracco's Towing on the way, and they answered right away. Their response time was impressively fast, which made a stressful situation feel much more manageable. When they arrived, the driver was friendly, calm, and professional--exactly what you hope for in a moment like that. They handled the car with great care and delivered it precisely where we needed it. The pricing was also very reasonable, which was a huge relief given the circumstances. As a side note, their trucks are beautiful--even featuring pinstriping--which speaks to the pride they take in their work. All in all, they turned a frustrating and potentially dangerous situation into a smooth and positive experience. I'm very grateful for their help and wouldn't hesitate to recommend them.

This company refused to give my car back even though we caught them before they loaded the truck,…read morewhich is ILLEGAL. The reason I didn't know it was getting towed? I was stuck in my apartment recovering from COVID 19. They posted signs the EVENING before my car was taken. There was very little warning. My lease stated I absolutely had to park on the street I was towed from as well. I had to pay $150 to the police department for release and then $350 to the company. This is a very predatory company and it's a shame the city uses them. You're all corrupt and should be out of business. Staff were rude and smug as well, especially the lady at the front desk. Wish I could give zero stars.

My experience with the receptionist Selena at Marx Towing Inc. was extremely disappointing…read more After my child was involved in an accident, I came in simply trying to navigate an already stressful situation. I understand that towing companies handle many customers every day, but that is exactly why compassion and professionalism are so important in this type of business. Many people walking through those doors have just experienced an accident, a family emergency, or even a tragic loss. Unfortunately, the receptionist was dismissive, rude, and showed no empathy throughout our interaction. I tried to explain that customers arriving there are often going through difficult circumstances and that a little kindness can make a significant difference. Her response was that she "doesn't see the cars," which completely missed the point. My concern wasn't about the vehicles it was about the people behind them. I hope the company takes customer service and compassion seriously, as they are just as important as the services they provide.

Marx Towing has been one of the worst companies I've worked with in recent memory. I was in a very…read morestressful situation, and I needed a non-operational, full-size pickup towed from a semi-tight spot. I called Marx as they are our local AAA affiliate, and they sent someone out promptly. The driver was incredibly rude from the start. He pulled up and immediately said that he wouldn't be able to tow the vehicle. He tried to jump the pickup for about five minutes to see if he could get it moved. When he was unsuccessful, I asked him for advice regarding what I should do to get the pickup moved. I inquired if there was a different (smaller) tow truck he could use or if there was another company he'd recommend who may be able to tow the vehicle successfully. He shrugged and told me--point blank--that it was my problem, and I had to figure it out. He then left. I called Bracco's Towing since I still needed to move the pickup. They sent someone out quickly, and they were able to move the truck successfully within ~10-15 minutes. I reported the issue with Marx to AAA, and they have now issued me a full refund for the tow that I had to pay for through Bracco's. I was frankly appalled by the laziness and the blatant "I don't care" attitude from the Marx tow truck driver. I will not attempt to use their services again.