As always they take care of me and get me in and out on time. Love the staff here and strongly recommend them to anyone I know. They can be short staffed sometimes but they are always clean and very professional I've had struggles scheduling in the past but they always take care of me and make it right. Thanks! read more

I've had a great experience at Milan Laser Hair Removal! The staff at this location is incredibly friendly and helpful, always making sure you feel comfortable throughout the process. The clinic itself is spotless and has a really inviting atmosphere, which adds to the overall positive experience. If you're considering laser hair removal, I'd definitely recommend giving this location a try. they make you feel at ease every step of the way. read more

I have been coming to milan laurel since Jan 2025. I signed up for my birthday. From the moment I walked in my first time till now I have a fantastic experience each time. Staff: Always friendly and make me feel comfortable. The front desk as well as the nurse practitioners that do the procedures. They are professional, open and clear with instructions and keep good records of your individual service you receive. I often feel like I've come to see my friends. Love the staff. Procedures: Laser is the only service they provide so they are really good at what they do. Its also unlimited sessions! And, it works! Even on my melaninated skin. I've seen such a huge difference within 4 months. I love it. I feel confident and satisfied. They always ask appropriate questions and ensure I have all the info I need. The nurse practitioners are qualified and make you feel comfortable. They are so kind and friendly. Location: This location is easy to get to and has plenty of parking. It's always clean and hygienic. They have a mini fridge of water and complimentary shaving in case you forgot to shave prior to your appointment. They have available appointments that fit my schedule. read more

I've had an absolutely amazing experience at Milan Laser Hair Removal in Laurel. From the moment I walked in, they took the time to answer all of my questions, explain each step of the process, and made sure I felt totally comfortable throughout. Their attention to detail and gentle approach put me completely at ease. After just a few sessions, I noticed major hair reduction and saw real, lasting results. The level of care and expertise from the NPs here truly exceeded my expectations, and I never felt rushed. The facility is clean, welcoming, and the entire staff is friendly and accommodating. I honestly feel supported and confident every time I go--and the nurse practitioners are the heart of that experience. I couldn't recommend Milan Laser Laurel more! If you're looking for skilled, caring professionals who make medical procedures feel safe and comfortable--these NPs will impress you. All three of the ladies here are amazing and you will be in great hands with any of them - Melanie, Amina, or Jody! Beautiful results, stellar service, and a welcoming atmosphere. Outstanding experience from start to finish! read more

I love love love getting Milan Laser. The pricing is affordable, the location is always clean, professional and on time. My session (face and neck) takes about 10 mins. The availability for appointments are usually booked within a 2 week period depending on the location. I would definitely recommend. read more

Great food and I loved the plethora if vegetarian options. The location is nondescript, and it's not near my usual haunts, but I'll definitely go back for the food! read more

Great people and great service! Everyone is nice and answers all your questions. Highly recommend.

The team at Milan in Laurel are always so pleasant. They throughly explain every aspect of the service and work with you whenever you're experiencing discomfort. The salon is clean and peaceful. Just note they keep temperature low so it's cold in the salon. I suggest bringing a sweater if you're sensitive to low temps. Its important that you follow all of the aftercare and before service protocols. Thankfully they keep the service room and bathroom stocked with products for use before and/or after service, like alcohol wipes, aloe and deodorant. If you getting a large section done, the tech marks your skin with a white "eye liner"; you will need something like make up remover to get it off. Overall Milan is great. Totally worth the investment especially if you're hairy or travel a lot because you can receive treatment at any location in the USA. read more

Milan Laser Hair Removal - View from the procedure seat. - Laser Hair Removal Near Me - Laurel, Maryland

Started my treatment in April of 2024, I'm already seeing significant hair loss after several sessions. From the consultation, to making the appointments, and the sessions themselves have been great. Glad I chose Milan. I will be sure to update if anything changes. read more

I love Milan laser! From the receptionist to the nurse practitioner(s) (Amina), everyone is so friendly and provide you with excellent care! My treatment is quick and nearly painless! Highly recommend! read more

Please dont be fooled by the blanket statement posted by Milan. We've discussed this situation for QUITE an unreasonable amount of time, and nothing has been resolved. I've stated their stance with the entire ordeal in the initial review, and its truly unfortunate. They are pleasant until they drop the ball. They clearly do NOT care about their clients. read more

Everyone was sooo nice and inviting. I made an appointment for my Chin & Cheek. But the technician was sooo informative and did a full face service which made more sense. So I'm a call back to talk with the consultant to add full face service. It just makes sense. read more

I absolutely love this place. They super friendly and knowledgeable. I see Melanie for my sessions and she makes me feel super comfortable and relaxed. I'll recommend 100%! read more

Hello, I am about 6 weeks late as I'm now going on my second session lol but I wanted to be sure to write this!!!! This is not my first time trying laser hair removal, I have some horror stories, however these ladies have completely changed my view. Jenae, Rhay, and Shakia are extremely welcoming, hospitable, respectful, and informative. You immediately feel like you're at home with this team. Shakia is AMAZING at what she does! Pretty painless, fast, and spot on. I HIGHLY recommend working with this company but more importantly THIS location. I happily drive the one hour! I will say that I have already seen results just from my first session! However please keep in mind that everyone's journey varies....just know that either way, this team is going to take care of you! Areas: Brazilian, face, stomach (happy trail) read more

Watching my hair disappear from my body has been the highlight of my year. Had an appointment on my birthday and was given a free session!

If I could have left a zero for my review I would have. I made my appointment in early July for today Saturday August 24, 2024 at 1:30 pm.... Well I am the type of person I don't like to be late so I left my home in time enough to arrive early. I am sitting at the light on Contee Road in Laurel at or around 1pm to get pa phone call that my appointment needed to be rescheduled.... I would never make another appointment with Mailan and it strange because my co worker wanted to know how my visit went so she could go! Don't waste your time read more

If I could leave 0/5 stars--I would. First, I'd like to say that I normally go to the location in Skokie, IL however due to me being in school I have to go to another location during my time in school. I would like to say, this has been my second time at this very location and overall I just don't like the energy that the clinic gives off. However, this particular day was horrible for me. I am someone who has a VERY low pain tolerance and almost everything hurts. At the time of my appointment, I was on my 7th session (I knew that it would be painful--because it always is) The nurse that I had completely made my experience horrible. I don't normally write reviews nor like to talk bad about someone but since this was my first time ever leaving a treatment upset (I was LIVID) I had to write about it. So, as I normally do since I don't have a consistent person at this location. I started with a greeting & the nurse proceeded to say Hi and asked me about how my treatment is going. I told her that it was going well and that I was having hair loss. She then abruptly states "Well how much of a percentage is that". I told her I couldn't give a definitive percentage, I wouldn't say 100% but I also would say about more than 50%. It already was giving that she either didn't want to be at work or that she simply just had an attitude. Then I told her I am someone who is very sensitive so if she can apply pressure that would be great. She then told me "I'll see what I can do because I won't be able to do that at the same time and can't do it in some areas" Now, I understand doing both might be challenging--However at my normal location this is never a problem. Because in the end isn't their job to satisfy the customer? I mean customer service is something that this job requires, isn't it? I then proceeded to tell her that I use numbing cream to help relieve some of the pain that I feel during my experience. She then states "You aren't supposed to use that" (Again, I have always used numbing cream and have been told to make sure that it is wiped off before the treatment and have always abided by those instructions). So, at this point, I am getting upset because I'm not comfortable and I just feel like my treatment is already starting off very bad. Then the treatment started and as the treatment was going the clinics have the cool air that blows with the laser and at my other location, the cool air is very strong (almost like a high fan is blowing) while at this location I asked the nurse "is this the highest the fan goes" she states "yes". I stated "Oh that's weird because at my other location, the fan blows much higher than this" Obviously I was already in pain and the cooling fan helps a little bit. She states "well I'm not sure how, I have been using this all day and this is the highest it goes" But, I clearly was able to feel the difference in the power that was being used. I constantly had to keep reminding her "Can you please apply pressure, this is very painful". Throughout my experience, I felt like she was doing a very half job while performing my treatment. Normally my treatments last longer than 20-25mins but this time it went by quite quicker than my usual time which makes me think it was rushed and the time or pain that I was experiencing didn't matter to her. After my treatment, I wanted to speak with the manager but was told that she wasn't there. I then reached out to my normal location in regards to speaking with the manager at this location. Unfortunately I tried calling again another day and received no call back. My normal clinic also reached out to this clinic in an attempt to contact the manager at this location to talk about the experience that I had and still to this day, I have yet to hear back from anyone in regard to my appointment/experience that day. I am completely disappointment that my experience that I had was not taken into consideration at all and that there has not been a sense of urgency with this matter. I will never receive treatment again from this clinic as I-- a loyal customer to the Milan company doesn't matter to them at all. read more

Customer service is great. Everyone is very personable and they go the extra mile to work accommodate and explain scheduling issues and concerns. The service is pricey but not the pain I was prepared for. I would recommend. read more

Not sure why the reviews are so high! I've been doing laser for 10 years and this is the least effective treatment with a very high price for services you won't get. You can find much better centers in the area. The refund policies is very unfair. Not worth at all! read more

Amazing customer service, they made me feel so comfortable before and after my appointment. Love this location it's very convenient. They were able to accommodate my crazy schedule and fit me in for my appointments. Definitely have already recommended this location to my friends and family. read more

I've been getting laser for about five years on different parts of my body so after having a bad experience at another business, I went on a hunt to find another. When researching I found Milan Laser Hair Removal. I booked my consultation and was wow'd by the great customer service. Janae was so sweet and explained everything thoroughly. Im in sales so I'm a sucker for great customer service and transparency. I signed up and was able to get treated the same day which was convenient and fast. read more

My consultation visit was very informative . I'm only on my second session and I'm already seeing results! Highly impressed!! The staff are always welcoming and so nice. read more

Professional and friendly staff. It's always easy to book/cancel or reschedule an appointmen. You're also reminded about it as well. You're also respected and understood especially in regards to pain tolerance. So far the results are great! :) read more

Great experience and great customer service! 10/10 would recommend! Come see the team in Laurel

I came in for a consultation yesterday and I just couldn't get over how great my experience was. I talked to Jenae who has such a warm welcoming and most importantly caring personality. Everyone I met was kind, personable and professional. I feel like I am in great hands and I'm looking forward to my treatments! read more

Only had 3 sessions so far (4th one soon!) and the results are very noticeable. Payment options are flexible, for me buying per treatment area rather than per session/hour has been ideal for what I need. Deals on discounts for treating other areas than the main one I've been going for are very nice as well. Excited to continue to see great results! :) read more

Had a fantastic experience here. From the kind staff, to the equally gracious technologist. (For folks with miscellaneous body issues, or those who happen to be in transition: this is a safe and inclusive space) read more

Shakia was absolutely amazing. Very considerate and patient with new clients. She'll do everything to make sure you are comfortable.