I fear I may have been gaslit into thinking I had a great service, only to see the final result, disappointed. While the economy is turning to shit, the only thing at least giving me some type of self care is getting pedicures and MAYBE a manicure. However, Milano just disappointed me in ways I didn't think could. Especially for a chain salon. I'm simple. I don't need designs. So if you're going to offer $30 simple pedicures and $25 manicures, I pray and hope it's still decent enough for me to come back. Not enough people speak up when it comes to getting a service done, but I did. I had Tina doing my pedicure. What I thought was wonderful, actually turned out to be terrible. It's like the before and during process were just fine, except when it came to the final product, she literally left streaks on my toes. I understand it was a Classic Pedicure, but that still doesn't excuse a shoddy job. For a $30 pedicure, I could go back to my regular nail tech and there won't be any streaks. Yvonne did my manicure. And after she had told me she was done, I look at my hands and realized she also left streaks on my fingers. Not enough coating. Or too much coating. She had to do my finger 3 times. She had to wipe away, paint 3 times, give it 3 coats and still, for some reason, it still smudged. The coating was just too thick. She even had to tell me that she had to do it 3 times. If it was done right the first time, she wouldn't have to tell me she had to do it more than once. Like hello? She was also on her phone talking. Multitasking. Look, I get it, but damn. Unprofessional. AirPods while talking the phone, and painting my nails. She even sprayed my toes and hands for a faster drying process and it still ends up smudged. I'm disappointed that even for $30 pedicure and a $25 manicure, I would at least get a decent service. Not a, "you get what you pay for" service. I should've know better. My fingers still smell like polish. The vigorous handwashing is coming. Pictures speak for themselves, even after speaking up. UPDATE: 4/20/2026 I called back, as they response asked politely to directly call back. While the person in charge for the day, answered. She stated that any classic service does not have any warranty. So she offered 15% a future service. I politely decline because, 15% is nothing compared to the end result I paid for. And second, it's good to know that my claim of "you get what you pay for" still stands. As you can't even get a "warranty" to fix your nails even though the tech did a bad job. There's no point is trying to have self care, even at the lowest price point, because you literally will get what you pay for. $30 for classic with bare minimum results. read more

See all

Been coming here for about 2 years and have always had a great experience. I have a couple favorite technicians ... shout out to Tammy & Kim but everyone I've had has been professional and skilled. The studio is always clean and comfortable and I'm always greeted warmly. read more

Milano Nail Spa Eldridge Parkway - Tammy putting in the work! I go in with man feet and come out like a pretty princess - Nail Salons Near Me - Houston, Texas

I came here with my friend Nancy and I like mine classic service of trimming my nails and clean it for both pedicures and manicures. Two ladies who did my nails were great and my nails feels really clean. The massage for my legs can be stronger but I think she saw my disability so she probability did not use all of her strength. But overall I was satisfy with the service here. You get your money worth here. read more

Dogs was barking so I stopped in to get them taken care of. I mean what can I say, average pedi, people seemed nice. Wasn't rushed or anything . Oh they do serve you free drinks while you're there. Nice place I might return if I'm in the area. read more

Milano Nail Spa Eldridge Parkway - Nail Salons Near Me - Houston, Texas

I've been coming here for a few months now, and I finally found my girl. Ivy was amazing! I've never had a bad experience here, the only problem I could note is that alot of the time the color I pick looks totally different on the nails than it does on the bottle- but that's not really the salons fault. She dug in and did more detail work than I've ever had, and she nailed the shape and everything else. Will be back for her read more

I'm a wee bit gobsmacked that I haven't written a review on this nail spa! I have been here before for just a basic manicure and pedicure and enjoyed very much. I decided to come back here as a treat to myself for working very hard lately. Also, I was doing a Houston staycation and I was trying to stay up from working the night before. When I first walked in there were not that many patrons so they allowed me a good amount of time to get content for my channel which I appreciated and did not abuse that privilege. My nail techs were Vicky and Tina. Tina did my nails and Vicky worked on my feet and also waxed my eye brows. My manicure came with a nice and relaxing, lemon grass treatment to include putting on the cream dipping my hand in hot wax and then wrapping both arms with a hot towel while she massaged my neck. Once the towel were lukewarm, she took everything off and gave both arms and hands a wonderful massage. It was so nice! My pedicure consisted of putting different oils and cream on my legs as well as some kind of warm collagen treatment on my feet. My feet underwent the same treatment as my arms as they were rubbed in lemongrass cream, wrapped in soothing hot towels and I was given a 25 minute massage which was so relaxing with the right amount of pressure. I like my eyebrows to be a bit full and she made them a tad bit too thin but I still enjoyed my services overall. I got shellac on my hands and toes. I shall be back. read more

I was drawn in by the dragon dancers outside and welcomed by the staff. Sammy took great care of me and e really took her time on my set and answered all my questions. I appreciated the 30% grand opening discount for sure and the price without for the pedi and mani weren't too bad either. Might have found my new place not too far from me and with more than enough accommodation. I'm sure it was an oversight with everything going on, but didn't get offered anything to drink while I was in the pedi Chair :( I'll definitely make sure I do next time. read more

Milano Nail Spa Eldridge Parkway - Nail Salons Near Me - Houston, Texas

Went in for a refill with a two nails fix. My original set was 2 colors with a two nails design, how is a refill with one single color the same price?? On top of that the nail lengths aren't the same. The thumb is super short and the middle finger is significantly longer. Will not be returning unfortunately. read more

Milano Nail Spa Eldridge Parkway - Nail Salons Near Me - Houston, Texas

Pros: Very nicely decorated spacious swanky nail salon off of Eldridge Pkwy and briar Forest Rd. I made a same day appointment (Saturday morning) and was lucky enough to secure a spot. The staff was kind welcoming and professional. They have a guarantee that your nail color will not chip within a certain amount of time, true to form the coating held up. The atmosphere is lively the clients all seem happy. Cons: My technician was kind (I forget her name), she lured me away from my classic French manicure and convinced me to try a pastel color instead of the white tip. It was pretty enough. Only thing I didn't like was the finishing product UNDER my nails. Wasn't very well filed and cleaned up. So I had chunky like glue and acrylic balls under some nails. Tedious having to file them off and clean up when I got home. As a 1st time client I was offered 15% off all services. The cashier forgot to apply it. That was a bit off putting. It's ok tho. I plan on returning and hopefully use it. I definitely recommend this place. read more

See all

There was zero wait time to receive service. I came in for a collagen pedicure, and it was a great experience! Ms. Ivy was super kind and personable. Her calm demeanor and genuine conversations made you feel at ease and relaxed. Definitely recommend this location and Ms. Ivy. Thank you! read more

So I went to this nail salon and showed this picture; short acrylic nails. I said I wanted this length and shape but white. During cutting step, I said I wanted the short length and she said "I need to cut longer and then it will file down". I said okay I trust you. Nails finish and they're super long. She also charged me $10 for length and $5 for shape even though I asked for short nails. I come back two days later, ask if I can get them shortened. The nail tech quickly and crookedly cuts my brand new set. I was charged additional $15. I spent $65 the first time (excluding tip). And then $15 the second time (excluding tip). So. I spent $80 on this crooked set for Christmas. Don't come here. I've been here for toes and it was good but that's it. read more

See all

Been two days since my pedicure. today cooler day could not wear a closed toe shoe. My big toe, not ingrown still bleeding and tender to touch . Beware if you go here. read more

Not only do they not remove your dead skin but they make you bleed! Because I chose the most affordable package deal, I was told dead skin removal was not included. When do you get a pedicure at a professional establishment and not get your dead skin removed? I have not ever not left a tip. This is my tip. read more

I had a very disappointing experience at Milanos. I have gone many times and never questioned the prices. I started noticing each time i would go it would be more expensive than the previous time for the same exact service. I started asking for a receipt and when I questioned the charges, I didn't get a clear explanation. The salon itself seemed nice and the nail techs do an excellent job, but the overcharging and lack of transparency from the front left a bad impression. I would not recommend this place to anyone looking for fair pricing and quality service. There are definitely better options out there! read more

Milano is the best nail spa. Ask for Tammy since she is very experienced and does great manicure and pedicure.

I came in as a walk-in and was luckily paired with Ryan. His technique is amazing! I showed him my inspo photo I found online - and he completely nailed it!! I'm so happy I finally found my go-to nail tech. Ryan is so personable and careful with attention to detail. Will definitely be coming back! read more

Milano Nail Spa Eldridge Parkway - Dip powder with chrome - Nail Salons Near Me - Houston, Texas

See all

Self-Care Sunday! This is my second time visiting this location since the grand opening, and I can say that I had an AMAZING experience. As soon as I entered, I was welcomed right away, and everyone was attentive to my needs. The manager (David) on duty is great at ensuring that the guest feel welcome. In addition, let me tell you about Mrs. Tammy, she gave the best foot massage and shaped my toes very nicely. If you're in the west Houston area, I would highly recommend. read more

Milano Nail Spa Eldridge Parkway - The vibes, the spa feel, and drinks provided when you get a service done here. - Nail Salons Near Me - Houston, Texas

See all

I went to this location for a third time and I don't recommend. I was hoping to have the same amazing experience that I had at one of their more eatablished locations , but it's not the same. I asked the tech why she didn't use the clear tips because the coffin shape comes out better but she did it her way so I'll get them redone somewhere else tomorrow because she actually doesn't have the shaping skills that she claimed. I'm not even sure what to call the shape of a couple of my nails - they're not uniform- yes I had a picture. Please normalize saying " I don't know how to do that". I asked for dip and she polished with gel over clear dip powder which I'll never understand. Yes, she said she'd take it off but who has time for that? The first step in working with customers is to listen and ask questions if you don't understand the expectation. The last thing that you should do is get an attitude. I was so annoyed that I have to get my nails done somewhere else tomorrow that I skipped getting my toes polished at the end of my pedicure. What a waste of time and money. I rather pay more to a different business so I can get what I've requested. Never again. read more

One of the most elegant nail salons I've been to. Has walls and walls of every color imaginable. Extremely clean and sanitary. Highly recommended. Great customer service. Complimentary drink. Will come here consistently. Lynn and Ruby are exceptional. Lynn made suggestions to make sure I got the manicure I wanted. Ruby was fantastic with her color recommendations and took her time to make sure they were perfect. read more

Milano Nail Spa Eldridge Parkway - Nail Salons Near Me - Houston, Texas

My first visit was great, my second visit - not so great. As I entered the salon, the management staff were helpful. Very rude and lack luster service from the nail techs, I was left in chair with the bill. No one escorted me to the drying area. After half an hour, I went to the front desk paid my bill, and left no TIP! read more

Will charge to shape your nail even though it's part of the manicure package. "Shellac Manicure $38 - Cleaning, shaping, cuticle care" I liked having Ryan, they always say he's busy. Came in one time; Ryan was so busy yet he did another member of my group's nails. Not sure if the guys up front lie or know what they are doing fully. Changing nail salons now. read more

Amazing quality, service, and ambiance! Pricing is excellent and the quality speaks volumes! Will definitely return and make this the new location for my pamper party events with my girlfriends. read more

Viet (nails) : great job super nice and gave me exactly what i asked for this is my second time coming here and absolutely amazing ask for him Kalley(toes): she did great she tried snd it came it great and she kept her calm and did what i asked for she's great with customer service and you guys should ask for her her work is amazing both people did amazing in my option and i will be a regular for them read more

I went on a really busy Saturday and the wait was an hour. They had complimentary charcuterie and beverages of any kind. It was very nice and spacious. Can't wait to go back on a less busy day. read more

They will take a look of your nails before you pay to make sure your nails look good. The store is clean and professional. read more

Milano Nail Spa Eldridge Parkway - Love my new set - Nail Salons Near Me - Houston, Texas

This place is a scam. My girlfriend came in for a GelX set. She just wanted a French tip. The menu they give you says it would be $50 for the GelX and then an extra $5 for a French tip. So we presumed it would be $55 total. The lady then tells us it's going to be $95!!!???? We asked how. She also kept going back and forth on the price until her boss I presume came over and corrected her. They spoke in private and suddenly she was in agreement with him. Apparently, they said it is $20 to just do a COLOR BASE for GelX and an ADDITIONAL $25 for a design. The fee for GelX ($50) is if they just put the clear on with NO COLOR. Then we said can you lower the price for the design since it's LITERALLY A LINE FOR FRENCH TIP. They obviously said no. They came out like crap. The lady didn't know what she was doing and made my girlfriend's nails look super thick and burnt on the edges of her nail bed. Don't come here they're scammers. The only good thing is the bottomless drinks while they milk your wallet dry. read more

I went in on a Friday for a new set, and pedi. Im new to the area, and my old place is a far drive to get to. I was skeptical at first, but the nail tech Jon said don't worry I got you. he was so confident about his work by the time he was finished I was in love with my new set, and pedi. The pedi felt amazing both my services were great. also the place was so clean, and everyone was very friendly I definitely found my new nail shop. The complimentary drinks are pretty good too. read more

I went there yesterday because I just moved to the area and I noticed that they had just opened. When I walked in everyone was super nice and attentive. I walked in and wanted coffin shellac full set nails put on even though I usually get almond. They looked great, but I called today because I personally didn't think that shape compliment my hands since they are a bit chunkier and I struggle with eczema and always have so I'm very sensitive about my hands and how they look. I gave them a call this morning explaining that and reassuring them that it's obviously not their fault and I wanted to know their policy about coming and getting them done since I get paid this coming Friday so if need be I can wait. They told me to go ahead and come in free of charge and they would fix them for me. I expected to just get a file done but she took off the polish and drilled them done and reapplied the polish and everything. I am so so so pleased with my nails and how they look now and very grateful to have found a nail place I love so early to moving to this area. The place is very beautiful and clean. My original nail price was $48 but they were also having a 20% sale going on. I had Mia both times and am very appreciative for how she handled my skin condition read more

Milano Nail Spa Eldridge Parkway - Once again please don't mind my eczema!!! - Nail Salons Near Me - Houston, Texas

See all

Never in my entire life have I been disgusted like this morning - first one in the door I wanted to get there happy hour special which they said was no longer available. So I was like alright no worries then the lady come and dips my hand in the water and there's a huge toe nail clip inside I immediately take my hand out and start almost feeling sick. The receptionist came and took it away and I walked out. If you care about the health of health of your nail don't come here. read more

Very clean and have a lot of chairs. This salon look so nice , and have a good discount now !