I don't see the 4 star rating at all. People were friendly & service decent, but the food is bland. Got the veal Parmesan and was skeptical at $18, but gave it a go. It was a pre breaded oval piece of something from a package. As soon as I saw how perfectly shaped it was, I knew I was in trouble. Wasn't even fried properly and had low quality mozzarella cheese that was barely melted on top. Seemed really lazy. read more

Krystal the waitress was wonderful. The chef was amazing. The food was phenomenal and it was incredibly affordable.. I believe I found my new favorite restaurant in Monroe !! read more

Yuck Yuck Yuck. We ordered the stuffed eggplant and chicken parmesan. The chicken was so tough you could not cut it with a knife. The eggplant parmesan was cold in the middle. The waiter said I will go talk to my boss about it and never did. Brought us the check, we paid, and that will be our last time dining there. Sadly we love Italian food and we're excited to find a locally owned place after moving here. Owner just sat at the bar and acted like he didn't have a care in the world while his kitchen was cranking out what you see in the pictures. Maybe the owner can nominate himself to be on Kitchen Nightmares. read more

Milano’s Italian Grill - Italian Near Me - West Monroe, Louisiana

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If only I had a job I could travel more to places like this and visit friends! I took a bunch of photos for you all! The spaghetti and meatballs, also used in some other dishes here is outstanding! Forget being gluten free for a night! The minestrone was delicious, thr service was really good. I was so incredibly stuffed. Full on Italian style and I loved it. Even the bread was great You will get the idea from my photos I'm sure . If visiting Monroe-go!! read more

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I understand having a large party, but we were not warned there would be a heavy wait. We were given a refill of our water once and then the waitress was nowhere to be seen. Finally after 30 minutes she said our order was up next...another 30 minutes pass and our food still hasn't even started cooking. If we had been warned up front about the wait we could have gone elsewhere instead of wasting an hour of our evening waiting....the rolls were good, but we had to walk out because our kids were starving. They also have DoorDash turned on. If you can't keep up with inside service you need to turn that off and get us taken care of first. read more

Best Italian food I've had since being back. Never have ordered any dish that hasnt tasted authenticItalian dish. Took a friend and they could not stop praising their pizza. Very friendly, knowledgeable and efficient staff. read more

We love Milano's. The food is divine and service is great. The Tres combo is my favorite

What an unexpected treat. I got a pizza and a house salad, both were wonderful, hint get the house dressing, you will not be disappointed. A very friendly staff and clean restaurant. I am glad I stumbled upon Milano's and should you live in the area or passing through, stop in and enjoy! read more

Food was great! Waiter was great! I ate too much bread and couldn't enjoy my entree as much but the shrimp was amazing!

If you're looking for some Italian food, Milanos has you covered. The interior is rustic, but well maintained, and they carry most of the Italian staple dishes, and the portion sizes are usually pretty big, and the staff are extremely nice and pleasant, especially Easton, Nicole, and Tonya :) read more

Food was terrible. My grilled chicken had a really weird texture...rubbery. The grilled veggies were oily. I was able to get some of it down. My brother in law order a rib eye and it was the thinnest ribeye we have ever seen. It looked and tasted like it has been boiled. My sister ordered the lobster ravioli but it was actually imitation crab meat. It tasted better than the grilled chicken and ribeye. Even the cheese on the kids raviolis was chewy. We won't be the returning. read more

The rolls are amazing! Fresh out of the oven! Then on to wonderful tomato soup followed by a huge Calzone! The service added to a wonderful meal experience! We will be back! read more

Love the food all of it fresh made. Calzone is my favorite. Garlic bread and Alfredo sauce as well

The food and service here are always top-notch. Whether you dine in or take out, the results are always the same. Hot and fresh!!! The ambiance is a great setting for a date night. Pricing is within reason. read more

My husband & I came on a Saturday around 2pm. No one was here. Very quiet & so nice with calming music. The waiter brought out the most amazing bread! I could have made that a meal with a salad. We ordered a supreme pizza which was to die for. It had homemade crust was "oh my goodness" good!!! It's now my fav pizza. We had enough to take home. Yum!! Our server was young & so good!!! Always asking if everything was okay. Even the owner stopped by & chatted. If you're in town, check it out. You won't be disappointed. read more

Service was poor, food was plain. Prices on menu were not what was charged. We were there in the late evening, but not closing time. Vacuuming and chair flipping while customers were still dining. read more

We took the teens from our church for dinner on a Friday night. We had called ahead to let them know we were bringing a large group and they had everything set up and ready for us when we arrived. They had drinks on the table quickly and baskets piled high with fresh baked garlic bread for everyone. Our group had a variety of dishes-salads, pasta, pizza-and everyone was so pleased with their selections. Our food came out very quickly for a group of 15 and the waitress was attentive, but not hovering. Portions were large and everyone took home food. Salads were huge, made with quality ingredients-leaf lettuce, tomatoes, fresh mozzarella- and they have a variety of tasty dressings. Tomato Basil house dressing was wonderful, but the teens said best ranch dressing anywhere! Service was A++, food was great for the price, and it's a family favorite now as well! We had lunch there last week , but it would also be very nice for a dinner date and fun for a girls night! read more

Love Milano's pizza. It's so good. We order one of each every month. The Caesar salad is really good as well. Fresh bread, yum!

Fantastic service, great food, and great price. Plan to visit again the next time I'm passing through.

In Monroe for an overnight stop. Milano's was close to the hotel and I was in the mood for pasta. Glad I stopped in, food was fantastic. Try the house salad dressing (tomato vinaigrette) it won't disappoint! Had the spaghetti and Italian sausage. Sauce was very good and the pasta was made al dente, just the way I like it. Service was great. For a Saturday at 6pm it was easy to get a table, whereas the nearby chain Italian joint was packed. Make no sense to me because the food at Milano's was very reasonably priced and is far superior to the chain restaurant. read more

The food was amazing, the ambiance was cozy and the service was out of this world! The price was so affordable and the amount of food was above par. Great experience. Will return! read more

On a lark, I tried this place out. It was almost a disaster. I was seated and it took for ever for the waitress to take my drink order. She introduced herself, Sarah, and explained that there was some confusion as to whether or not I was with the party adjacent to me and that is why no one had come sooner. She was most apologetic and very sweet about the whole thing. I ordered the shrimp Alfredo with a Caesar salad. They were both fresh and delicious. Sarah comped a piece of cheese cake which was also tasted good. To the owner of Milano's this young lady, Sara single handily save what might have been a terrible review due to bad service. Kudos to Sarah, your the best! read more

This place is amazing! Me and my family and some friends ate there last week, and it was spot on! The food was amazing, the service was excellent too. I would suggest get the chicken alfredo I love the creamy cheese with the awesome pasta all together to make a delicious dish. Go check it out! read more

This place is tucked away and not visible from normal traffic. Very cozy/family atmosphere. Plenty of parking located upfront. Staff is very friendly and helped me pick a pizza. The supreme has a misprint on the menu and includes sausage, pepperoni and Canadian bacon. Got a dinner salad with house dressing - pretty standard. They bring you bread which seems to be made from pizza dough - it is yummy! One of my fav restaurant to go to while in Monroe. Last time i had the eggplant Parmesan (like 3 years ago) read more

Food was delicious and the portions are huge! The waitstaff was really friendly and speedy. Would visit again if I'm ever in the area.

Oh my gosh the food here is awesome! I usually get the Tre Pasta dish with the lasagna, manicotti, & cannolini , every time. I hear their pizzas are fabulous also. The bread buns or rolls they serve are fantastic as well. This is a 5 star place people! read more

Calzone night is AMAZING!!! Don't miss it! The bar staff including the gal from Guatemala was on point, super friendly and engaging. It's my second time here and it keeps getting better each time ! read more

Amazing food as always and great service! Food is always delicious. Their garlic Rolls are the best anywhere!!! The dipping sauces are great too! Friendly servers and owners. read more

I love Italian food, but tired of the bland food at Olive Garden. I popped in here for lunch and so surprised. The prices are reasonable, the food is amazing, and the staff was superb. Our party of 5 loved everything (pasta trio, pizzas, grilled caesar salad, salmon, etc.). The best was was the bread. OMG. It's pieces of garlic butter bread heaven! Highly recommend!!! read more

This place never disappoints! The customer service is always outstanding. They greet you at the door and your going to talk to an owner before you leave. Food is fantastic and reasonably priced. Always quick service compared to others on this road. Calzone Wednesday $5.99!! read more

Milano’s Italian Grill - Italian Near Me - West Monroe, Louisiana

Amy was the BEST server and we completely enjoyed the service from her! The owner on the other hand had a horrible attitude and pretended that we just didn't understand what authentic Italian food is. I have never in my 25 years had a soupy piccata. I am half Italian and have frequently eaten at many, MANY authentic Italian places. I've had a better chicken piccata at The Cheesecake Factory! A chicken piccata for one is how the chicken is cooked it is not a soup sauce for a pasta. It is normally its own dish, just the meat in a light butter, caper, and lemon sauce. You can have it served with pasta and the pasta will normally be tossed in the sauce from the piccata. But NEVER, until today, have I had it served to me in a grey soup! We ordered one to go and one to eat there THINKING it would be good and look similar to the ones we saw posted on their yelp. Don't be fooled! Upon trying this horrible concoction, it was not at all appetizing and we asked to send it back voicing our concerns. Amy brought out the manager as I'm sure is policy when customers have a complaint. The manager was rude and tried to explain to us how it's authentic and mumbled things under his breath after not wanting to comp both meals. He offer to allow us to order something else in place of one of the meals. Neither one of us were interested in trying anything else on the menu or comfortable ordering anything else after the owners reaction. Both meals ended up comped and we had no more interactions with the owner. read more

Excellent food. The bread and pink sauce is awesome. I got the spaghetti w/meatball, the portion was BIG! My waitress was super sweet

A group of us came in last night for dinner after being told about the amazing bread sticks. We were brought out 2 baskets of bread sticks, one looked good the other were all but burnt. The waitress came to get our drink order which went pretty smooth. After we placed our food order several people received their salads which had lots of old brown lettuce. We mentioned it to the waitress and was told she tried to pick through the brown leaves as much as possible. When our food arrived it looked ok, but several people commented that their food was at best 6/10. I personally ordered the chicken with veggies and my wafer thin chicken was on the verge of being overcooked and my veggies were swimming in oil. Those who ordered pizza said it was pretty good. The waitress seemed annoyed and less than helpful. read more

A hidden gem in West Monroe. Give this place a shot; you won't be disappointed. Food is very good. The owner is always there, making sure everything is right. Always a great meal. Good folks working there. Always a good experience. read more

The only good thing I can say about this place is that our waitress was super nice. The food was greasy and disgusting. Breadsticks had no garlic and was bland. When they brought out the lasagna and eggplant Parmesan were in the same small dish and couldn't tell the difference. His was noodles with cheese and marinara. Mine was soggy, brown eggplant with cheese and marinara. I ordered a glass of house cab which was good but came out in a small white wine glass - it was such a small pour that I'm thinking it was more like half a glass. So disappointing. Food looked nothing like the pictures on line. Fruit flies were flying around our glasses before we left as well. Wish I had taken pics so you could see how nasty the eggplant looked. Update: turns out it has been bought and sold in last 6 months because we wondered about the good reviews several months back... new owners take heed because you really need to step up your game to stay in business. read more

Milano’s Italian Grill - Italian Near Me - West Monroe, Louisiana

Great food and great service! We eat here all the time and have never been let down. Strongly recommend you eat here!

Amazing!!! I have not had marinara that good in years. The complementary breadsticks were delicious and more than enough for a meal itself. My husband and I each had a pizza. They were huge. We absolutely could have shared a 12". This restaurant may have made me a pizza lover again! Delicious food and super friendly staff. We will happily make the two hour drive to eat here again!! read more

Sure, I could have sent it back. But why did they serve a tough, burned piece of chicken on my plate to begin with? And we waited some time for our meals, so to send it back would mean my husband would finish his meal before I received mine. The manager asked how we liked our food as he walked by, and I showed him the burned chicken, yet he didn't think to take it off the bill. There were almost no customers in the restaurant, and now I understand. Lesson learned. Side note: The waitress was very sweet. Show less read more

Bad experience overall. We arrived and was told we'd be seated right away, turns out that wasn't true and ended up waiting 30min. They then tried to seat someone ahead of us but luckily the gentlemen didn't let that happen and informed the host that we were there first. The server didn't know anything and was not polite at all & I never received my food. Must've been given to the table behind me seeing how we were seated about 20min before they arrived (they had the same server & ordered the same as me) yet they ordered, ate, & paid before my friends even got their plates and we ordered as soon as we sat down. Drinks were no good either. read more

This is the best restaurant in Monroe!!!! I was immediately greeted when i walked in, and I can't wait to come again. I met tony and his brother, and they went above and beyond to make sure we were well taken care of. So happy about this restaurant, will be back a million times!!! read more