Bad Customer Services and Sexism
I had 3 separate incidents bad customer service/sexism issues with Miles Road Super Wash.
First incident August 2020. I went go wash my clothes arrived 9pm the attendant told me laundromat
Was closed. Business hours listed 630am-11pm, last wash by 930pm posted on the door.
Second, incident June 11, 2021 I arrived-845pm I was approached by attendant (Larry) saying I need
Wait 15 minutes because was not enough machines available. The store had half people usually had. I waited about 2 minutes later he tells go to another laundromat and the closing at 847pm.
June 18, 2021 I went to talk manager. Larry-Evening Attendant (Thursday/Friday) tells me doesn't
have a Manager.
June 19, 2021 I spoke with Manager(Gerald) he stated Larry has several complaints and he targets "Women" with Rude and Unprofessional behavior. Furthermore, he says one lady call her boyfriend
To laundromat due Larry. I was referred to Lead Manager, I was advised she would be available Monday-Friday, next door. Also, before I left Larry arrives Starting Screaming and hold his private area.
June 19, 2021 I spoke with Lead Manager, I explained what happened. Larry sets his OWN BUSINESS HOURS and targets "Women". She ensure me that Larry would be advised not close before business hours and adhere to the policy last wash "930pm"
Third, incident September 2, 2021 I arrive at 920pm Again approached by Larry attendant that laundromat is closing at 920pm. I ask him on cell phone on" Video" he tells again closing at 920pm. "Especially for Me".
September 9, 2021 spoke with Lead Manager, now has completed different attitude saying that
He told her i had "HISTORY" with attendant??? Lead Manager trying turn around on me. Trying say had personal relationship. Disgusting!!! I know companies need help after Covid 19 but This RIDICULOUS!!!
Only reason I know his name because His Co-Workers gave to me. I showed her Video footage I was dismissed. I showed her other complaint on LOC8NEARME.COM from Ms. Whitehead had same story(June 2021). I don't know Ms,. Whitehead how if making up we have same story??? Lead Manager replys she did say his name in the complaint??? The attendants do not wear name tags.
PLEASE DO NOT PATRONAGE THIS BUSINESS!!!IF DON'T RESPECT US STOP GIVING THEM YOUR MONEY read more