No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Well unfortunately Nicks Air Service is gone and has been taken over by Dun-Rite which is a fairly…read morelarge company.. I needed service on my A/C unit Dun-Rite showed up with 2 service trucks and 2 Tech's /salesman they did troubleshoot it and then proceeded to show me my new system options$$$$ Sorry I like the small local guy that gave me outstanding service and a price that didn't brake the bank.. Dun-Rites technicians are nice and professional, and can't comment on their work, because none was performed..

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

5 Star was helpful, responsive, and did a good job. Would call them again. AC is always…read moreexpensive, but I don't feel like I got taken for a ride by them.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

Diego the technician was very professional. Solved the heating issue and reprogrammed my…read moreelectronic thermostat. Same day service helped even though I didn't request it. The turn around time from initial visit to finish was 3 days, since parts were required. I will keep these guys on speed dial since I have 3 hvac systems on my house. Thanks Diego

This company is not fulfilling its two year warranty. The owner when he was pushing for his last…read morepayment he promised for a prompt response if there is any issue with the units. One of the units does not heat. After a month of constant pushing he came in and said that he need to order a part. He comes back in three weeks and the part is not fixing the problem. Now, he is not even responding. Stay away from this company. Blabbered mouthing in the beginning and a lot of empty promises. I'm very disappointed.

We have a new-to-us home, and the A/C condenser motor stopped working on a 95 degree day with…read morehumidity over 50%. I contacted Advanced Texas Air Conditioning and spoke to the owner, Bruce. He gave me several options to repair the unit, all with fair pricing. Once I decided which option to take, he sourced the parts, repaired, and fully serviced the unit the same day. I really appreciate Bruce's transparency, honesty, and true customer orientation. Highly recommend!

Bruce and his team are honest, hardworking individuals. You may find folks willing to take your…read moremoney and offer you a solution that is more likely short-term and will cost you much more in the long run. I shopped around and even looked at other companies like 5-star and Pure Air...they were wanting to charge me an arm and a leg and made it come across that my A/C was on its last leg. Bruce met up with me 3 days after I spoke with him. He was a professional from the first moment and went to work to look at and inspect the unit. He educated me about the problem and gave reasonable options. I could tell he wasn't just wanting to make the highest buck but rather to do right by his customers. A good HVAC guy is like a good mechanic; you hold on to them for as long as possible. Thanks again, Bruce! You'll be the guy I call on if I run into any more issues in the future.

Got opinions from 2 companies... Levy & Son and AllCare…read more Levys rec was a whole new HVAC to replace a 10 yr old unit?!? He even brought along his Sales Guy who priced replacements in the $14k range. What? Ben at AllCare spent an hour diagnosing the issue, did not charge a service fee and concluded the issue with certainty was a new Thermostat - he even priced out ...with install... low ($150) and high dollar (nest-like...$800) replacement options. Also confirmed the unit was no where near it he rn

Requested a diagnosis for unit running in auxiliary heat for too long. Tech showed up on time and…read morewas very informative of possible issues. After inspecting unit, rather than trying to sell me something I didn't need he determined it was a simple setting on the thermostat that the other AC company installer failed to program. Will use All Care from now on out!

The first word that comes to mind when thinking about this company is SUPERB. Sal came out and qave…read moreus a quote for the replacement of both a/c units. He explained the advantages of upgrading the larger unit and the additional value and comfort that the purchase would offer.Both units that we purchased were respected brands in the industry. Samuel, the lead installer, made sure that the installation, was completed in an efficient, painstaking manner. The care and dedication to doing this in our home was like he was completing this for a family member.Also, the final price was an added plus. We received other quotes but Nova was the best bet for the money. Excellence is their norm. The definition of nova is bright star and that's Nova Air LLC in Heath TX.. A bright star - shining in service, value quality and integrity.

Nova was very good. I placed a request (quote) on Yelp and Nova was the 1st to respond, so they…read moregot my business. The problem was my heat was not working. Although it was in the 60's, I knew that cold weather was around the corner. They came a few hours after my request, on a Saturday, and discovered that my blower fan was shot on my old unit. They could not find the part that day, but arrived around 8:00am on Monday morning and had it fixed within an hour. Great service.