I dropped off my truck on the way to the airport on a Tuesday and told the shop I'd be back on…read moreSaturday. Needed a transmission service and an overhaul of the transfer case. Fast forward to Friday and the needed part for the transfer case had not come in. The owner drove to the warehouse to pickup the part Friday afternoon and the shop worked late, after they typically close, to make sure the truck would be ready for me when I got back into town. This is the definition of customer service. It would've been easy to have called me to tell me the truck wouldn't be ready until Monday, but Johnny and his guys put in the extra effort to do right by me. Excellent communication and top shelf service.

We had the worst experience with this place and I wouldn't recommend it to anyone. On 09/18 we…read morecalled this place after it was recommended by another mechanic. We spoke with Johnny and he told us they were pretty busy, but we could drop the car off and they would squeeze it in. When we dropped our car off they were transparent that they probably wouldn't get to it until Monday 09/22. We understood and didn't have an issue with that so we went on our way expecting to hear from AAMCO in a few days. A week goes by and on 09/25 we call and speak to Johnny and he tells us that they weren't able to get to the car because they had a few jobs that took longer than expected. We understood and continued to wait. Flash forward to 10/06 and we call AAMCO again to get an update and no one answered the phone so we left a message expecting a call back. No one ever returned our call. On Wednesday my husband texts Johnny because he told us we could do so, and Johnny doesn't reply. My husband then calls Johnny and he doesn't answer. Johnny then texts my husband that he will call him right back and he never returned his call. By this point we were fed up. This place had our car for 3 weeks and didn't even touch it or bother to update us about when they might get to it or if they were going to fix it at all. Thursday morning (10/09) I took an uber to AAMCO and arrived around 8:30am. On their website and on google it says they open at 8:00am. When I arrived no one was there and the place was closed. I had to stand out in the cold until 9:00am and order another uber to go meet my husband to get our rental car which we have now had for 3 weeks thanks to AAMCO. During this time my husband texted Johnny and asked if they were open today and that we needed to get our car. Once again, Johnny didn't reply. I returned to AAMCO around 10am. The owner was in the shop at this time and I told him we needed to pick up our car. I explained our situation and he seemed surprise to hear that they had our car for 3 weeks and we were continuously ignored about getting updates on the car. The owner seems like a nice man but I don't think he has any idea of what his employees are actually doing. He apologized and asked if they could still fix our car for us and I declined because I don't trust them to get it done anymore. Today (10/09) we took the car to another shop to be worked on. I generally don't like leaving bad reviews, but I'm doing so to hopefully prevent other people from having to go through a similar experience.

This is just a great and blessed place, hard to find knowledgeable and trust worthy people like…read morethis anymore. Have Bill do your work before he's retired. Hans

The transmission went out in my vehicle. I was referred to them by a friend. I took my truck there…read moreand got my transmission fixed. They were courteous and Bill shopped for the best prices with the best quality. When I picked up my truck and drove it, I was amazed that it drove better than when I first bought it! Thank you Bill's Transmission.

Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a…read moreliving, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I'd expected to pay, not to mention WAY less than at the local Hyundai dealer's service center. Very positive experience!

Only place I'll take my car and truck too. Steve and his crew know what they are doing and get it…read moredone right and fast.Bambi is a dear very nice when I call to check on my truck.

Have taken my very old very beat up car there on several occasions. I'm chronically broke and…read morethey've been very helpful with prioritizing issues in order of safety and prevention of other issues. They are a small business and do not offer payment plans, so keep that in mind if you have a larger issue and are living pay-check-to-paycheck. Had them replace my sway bar a couple years ago, and had no problems with it since. Price was fair, comparable to what other mechanics were charging (someone else I knew had the same issue about a month prior so I had a good comparison). They also provided transportation home, and to pick up my car when it was finished. My one complaint is that they did miss a small oil leak on inspection, but my car had so many larger leaks and issues at the time that may have eclipsed the issue.

I gave Ernie's two chances and they failed me both times. The first thing I had done was a blend…read moredoor actuator and it didn't make it past a few months before messing up again. The second thing was a noise my car was making. I paid Ernie's $612 because they said it was my brakes. The sound was still there and I took it somewhere else for a bolt joint for $68. I am extremely upset I wasted my time and my money. And don't even get me started about it sitting there for 3 days without even a call that they even looked at it.

The ridiculous response from the "co-owner" is even more hilarious. She is lying and canceled my…read moretow because a review online hurt her feelings.. The only decent Individual in this company is Bobbi's brother and co-owner.. I feel sorry for him for having to deal with such a god awful business partner. I WILL WARN You, IF YOU HAVE TO DEAL WITH BOBBI... hurry and RUN! She's unprofessional and absurdly callous, rude, and overall just terrible. *shudders*. If you value you car, money, and time... seek out another company. One of their employees told me that they are already so rich that they don't need our business anyway.. so since this is the case, you should support a business that VALUES its customers.

I have used this company several times. once for my bmw where they towed it and fixed the valve…read morecover gasket, as it was leaking oil bad. Yesterday they came to my rescue again as I was locked out of my car. I feel their prices are fair, and each time they arrived quickly. I do appreciate them. I don't do the reviews like this ever, but I just had to get online and say thank you publicly. A honest, fair priced company and family owned I hear. I hope I never need them again, but they will be there if I do!

Dennis was amazing. Scheduling with him was quick and easy. Unlike the service departments at the…read moredealerships, I didn't have to wait months to get my car seen. He got me in and started working on my car right away, I didn't have to wait. He was super transparent about his work and it made it easy to trust that he was going to do it the right way. His approach, to fix the parts instead of ordering a brand new item, made it much more cost effective and quicker! I'll definitely be coming back.

Scheduling was easy, tried diagnosing on first day, but simply couldn't figure out where leak was…read morecoming from. Changed transfer case and both transmission seals. Did what was asked and more. Very professional and finished in a timely manor. Will definitely use for my other family vehicles.

Needed front and rear brakes on Camry replaced. Quick, professional service that came to meread more

From the owner: We are tired of people getting scammed for stuff they don’t need! Let us help you by getting you…read morethe best affordable prices and getting you back on the road.

We paid Creed's $6100 on 5/13/24 for the replacement of the turbos and catalytic converter. 3 weeks…read morelater the same problem occurred so we contacted them and they said they would order the parts and get us in to repair again. After being led on with promises for months we filed complaints with the better business bureau and they never responded to them. We then went to the KY state attorney general and file a complaint with them. They did not respond to them either. In the meantime they moved out of their shop and have ghosted us completely and the employee who recommended them. Will not answer calls, texts at all. Very dishonest customer service and won't refund our money. We now have a truck that won't run for 8 months and are still paying on it. We had a 3 year warranty on repairs so don't trust them on that end. Liars!

Excellent service, called all over the place for a valve stem replacement on a small trailer tire…read moreand to mount a new tire on my Accord yet everyone said they didn't do trailer tires or that small of a tire. Creed's missed my call but called me back shortly after, they had me in and out in about 30 minutes on a Tuesday morning. Can't go wrong with these guys so come support your community when you have auto repair needs!