Always friendly and usually quick with in and out. The folks work hard and quickly. They do most…read moreof our company oil changes.

Server's where very nice and respectful. Took their time when needed to be. But got the car…read moreserviced in timely manner.

We had some issues with our windshield wipers and pulled in as a last stitch effort. The men there…read morewere willing to take a look and were kind and efficient and helpful in what we needed to do next. They didn't fix the problem, but they offered great solutions to help us and they did it free of charge. Great experience!

Called Customer Service for pricing - first quote was high 50's, seemed to cheap so I called back…read moreand they said mid $60's. Got there and it was $110. Sat in the bay for over an hour. 15 points of service are listed on receipt and only 4 were done. Left with low tires, no washer fluids, etc etc. etc. There are no humans to talk to and unless I want to wait another hour / there is no fixing this.

Amazing Job Fast and Honest GOT my car right I was on the road and out of town got me fixed up and…read morewe were able to still make our check in

Damaged ABS during brake job and refused to take accountability. Ended up charging me an…read moreadditional 260 for the replacement of the tone ring after I paid almost 1400 already for the brake job. It was a week long nightmare!

They opened right on time when I went two Saturdays ago for an oil change. They were nice and…read moreprofessional and the whole thing took about 10 minutes. Check online for coupons I had a $10 off.

I went there for a regular oil change. They checked the filters (barely anything in the filters)…read moreand started "they need to be changed" for $50! BARELY ANYTHING in/on the filter and they deemed it "needed to be changed". Also, the LARGE mechanic was to exhausted to even put the sticker on in the car himself he had me do it, not to mention the last times I've had it through Valvoline (Cincinnati locations, which are better btw), they put the sticker on, reset my "see dealership" message on my car, and when they checked the air filters, they stated they don't need to be changed! They ate supposed to do the work, not the person paying! Lazy! Plus I've read all the horror stories of others that went to this location! I'll NEVER go back to this location!

They treat your car well, finish in time, and tell you other things you need, but aren't pushyread more

10/10 service! Took them less than 30 minutes to change my oil (I made an appointment) and had a…read morenice area to wait! A great price too.. will be back!

I had a rear control arm snap at around 11:00 pm on a holiday. I called 5 different tow companies…read moreand only 1 answered the phone. It was Bob's. I have always know where they are located but have never done business with them before. They provided me with excellent customer service and quick turnaround. While fixing my broken control arm they found that the other rear control arm was cracked and about ready to break. Being my first time dealing with them I greatly appreciate it their attention to detail. When picking up my vehicle I had an opportunity to see them interact with other customers and you can tell they care about getting you taken care of. Although I've only been business with them once so far I feel that are a trustworthy shop that will provide you honest work at a fair price. I highly recommend!!

Tom and the guys at Bob's are some of the best in the business. There's a reason this place is…read morealways busy. They do great work and they are extremely trustworthy.

I've had 2 oil changes here over the past year at this Florence KY LOCATION and the service is…read morealways excellent. They always offer a bottled water when we drive up and the service is always pleasant and thorough. We love these guys as far as the service they provide and you will too! They're not lazy-they do the job right. After the oil Change service you can drive in for a "top-off", fluid check, tire check, for up to 3 months. They're a fantastic team, and I like the way they always get along with each other and work efficiently together. They're professional. They're respectful to me every time. It's a good atmosphere. I highly recommend this Take 5 Oil Change!

PJ and team were great! Gave us free water when we pulled up. We were in and out for our oil change…read morein no time. Highly recommend

Jackson, Dave and their team are just outstanding, they always go above and beyond. I recently…read morepurchased a used car, and the dealer couldn't figure out the issue with the brake system after going back and forth several times into their service department. But these guys after a first test drive, they were able to locate the issue and after two hours they fixed it and gave me the car back and it runs like a brand new one since the. Keep up the great work guys.

Jackson is awesome, he always helps me with whatever problem I have and I can count on him. He…read morehelped me with the PSI sign on my dasboard! Filled my tires with air for this winter. I am so glad that he is customer oriented in helping me with all this Chevy car stuff!

I've had lots of experiences with car shops and most left me feeling underwhelmed.... But not here…read more Greg and the staff were friendly, quick to respond and very professional. It felt like having a family friend do work on my car. Pricing was fair and they went the extra mile! I could not recommend this place any more! Don"t go anywhere else.

WOW, what a great experience. I thought I needed a very costly part and Greg asked if I could drop…read moreit off so he could check it out. Dropped off and Greg found the issue and fixed it costing me half of what I thought I needed. Greg's honesty and customer service is above all the others by far. This was for my son's vehicle, and he even gave him a loaner to use while his was being repaired, I've never had service like this from a local repair garage before. Grout Automotive is top notch.

Very responsive to my repair needs. Great communication, quality work and very fair…read more Katlyn his office manager is also very helpful and anxious to please. Just put in some wheel bearings and the car drives like new.

I scheduled an oil change with JDM and waited for over an hour for the oil change to be completed…read more Then once they said the car was ready they informed me that the technician damaged the hood of my car by raising the car with the hood open and the hood hit the ceiling of their building. Now I have to resolve the damage and deal with the body shop. Very Negligent!!. I would not recommend them under any circumstances. AVOID AT ALL COSTS!!