Very courteous staff. Repairs were completed quickly and can't even tell what I had done. Thank…read moreyou. This is my second experience with the River's Edge Collision Center and and I have been extremely happy both times.

Beware of Allstate extended warranty!!! At the time we were…read morea rice duty military and relied on the dealers expertise. In 2020 (Covid) we bought a 93000$ Explorer 4x4 conversion van from Mike Castrucci Chevrolet/Conversionvanland. When we were doing the sale online the salesman insisted for us to purchase the seven year Allstate extended warranty, with the explanation that it was a conversion and some of the factory warranty would not cover. Turns out we are now facing a drive train repair which was converted because of the 4x4 and Allstate is refusing the claim. Allstate told us the contract should have never been sold to us. Since this dealer claims to be the largest conversion van dealer in the country, they should have known that this was fraudulent and incorrect to begin with, yet they acted as the agent sold this expensive contract to us anyway. We are now stuck with this expensive repair and no recourse to recover any money on top of the thousands we had already spent on this fraudulent contract. We have now filed a formal complaint with the board of insurance, and the state. We are also hiring legal representation to seal action against Allstate and the dealer. We will update as progress unfolds

Very disappointing service. Had to take my car back for 2 service issues that were supposedly…read morerepaired 10 days ago. After waiting 2 1/2 hours, the young lady called my cell, as she must have forgot she lead to me their waiting area. Anyway, she tried to say I now needed a window motor for a different window which they never repaired before. They were also suppose to reset the steering wheel to center after an alignment but that wasn't done very well either...... This place has serious issues and needs leadership to fix.

The worst service department response ever! 1st attempt -…read morecalled and got transferred - they hung up on me. 2nd attempt - I left a quote request on the website chat bot. 4 days later - still no reply. 3rd attempt - I called again. 3 separate phone calls to the service department....no answer. 4th attempt - called again later...spoke to someone that said they would pass my quote request on....2 days later, still no response. 5th and final attempt - emailed my request from their website - no response. How they're in business still is a mystery!

Stopped on a Thursday to test drive a 2018 Ford Mustang convertible. Salesman named Eugene tried to…read moreassist me. Got the year wrong. Said it was a 17 when it was an 18. It was listed for $15,995. He then said that was the "credit" price and if I was paying cash (which I was) it would be $14,000. Test drove the car and it drove great. Asked him if he would hold it for me until tomorrow (Friday). He said they would hold it for $350 for 3 days. Told him I only had $200 on me, which he let pass, so I decided if it wasn't there when I was ready to buy, it wasn't meant to be. The next day, I got the settlement from my insurance and texted Eugene to see if the car was still there and if it was, I would come down with a $14,000 check tomorrow. His reply - Hi Ken, sorry I was busy. It's great that you're getting your settlement pay out, but I cannot sell a car for 14,000. I said "I guess I should have taken you up on the offer when you made it" and thanked him for his time. He then texted me again to argue that he quoted me the list price as the "cash" price, which he did not. Totally unprofessional. Just go somewhere else. Disaster avoided.

Workers nice enough to car appeared to look nice but when took it home after further inspection the…read moreseats were patched with tak door armrest not secured to the door. Just little annoying things. Nice people but average cars

They tried to scam me by listing the price of the vehicle $24,995. When i went through the…read morepurchasing process they tried to sneak in a $800 fee for a rear brake lights safety product (supposedly added on already). Their hope is that people will be tired from the process and just pay it. Little do they know this dishonest scam will likely put them out of business.

CROSSROADS SCAMS CUSTOMERS BY FORCING CUSTOMERS TO PAY $800 FOR AN AFTERMARKET ACCESSORY THAT IS…read moreTECHNICALLY ILLEGAL. They install an accessory that makes the rear window brake light flash when you are braking. You can buy parts for $50 or less that will make your rear window brake light do this. The install can easily be done in less than an hour. Other dealers pull this scam on customers and make a few hundred easy bucks by charging an average of $300 - $500. Crossroads charges $795!!! Ridiculous! On top of that, accessories that make the rear window brake light flash ARE ILLEGAL! Crossroads will try to argue that this is not true, but you can easily read about it online. Just use AI and ask about the legality of this. I've included some info from Google AI to give you a glimpse into the fact that this accessory is a rip-off and it's not even legal. My Question posed to Google AI: Some car dealers add an accessory that makes the rear window brake light flash and then charge the buyer hundreds of dollars for it. Is that a good deal for the customer? Google AI Answer: No, it is generally considered a poor deal for the customer. While the feature is marketed as a "safety essential," the price charged by dealerships rarely aligns with the actual value of the product or the effort required to install it. Financial Value: You are paying a 2,000%+ markup. The hardware is a simple pulse module worth about $15, yet dealers charge $300 to $500. Installation Effort: It is a 10-minute job that involves clipping a single wire. Most shops would charge a fraction of the dealer's price for the same labor. Insurance Myths: Dealers sometimes claim it will lower your insurance premiums. In reality, most insurance companies do not offer a specific discount for pulsing third brake lights. Resale Value: This accessory adds zero value to your car's trade-in or resale price in the future. If a dealer insists on charging for it, it is often a "shell game" used to increase their profit margin on the vehicle. My Question posed to Google AI: Is it illegal to have an accessory on your car that makes the rear window brake light flash when you are braking? Google AI Answer: In the United States and Canada, adding an accessory that makes your rear window brake light (CHMSL) flash is technically illegal under federal regulations. Key Findings: Steady-Burning Requirement: Under FMVSS No. 108, all stop lamps, including the CHMSL, must be steady-burning when in use. Prohibition on Flashing: NHTSA has consistently maintained that pulsating or flashing brake lights do not comply with FMVSS 108, citing potential confusion and distraction for other drivers. Manufacturer/Dealer Prohibition: Manufacturers, distributors, and dealers are forbidden from installing devices that cause the third brake light to flash. Exceptions: The only exception to the steady-burning rule is for turn signals or emergency flashers. Liability: In the event of a rear-end collision, an opposing attorney could argue that your non-standard, illegal lighting confused the other driver, potentially shifting civil liability to you.

Worst car dealership in the in the Mid-west. First dishonest experience, called to make sure car I…read morewas interested was still for sale and on the lot. Drove over an hour immediately after calling to be greeted by the salesman I spoke with to be told bad news/good news car was no longer available but they had others for sale. No apology or nothing. Obviously lying to get me on the lot. Second experience, they agreed to bring in a car from another one of their lots. We agreed on final price and date car would be available. Two days later they called and confirmed everything was good and car would arrive around 2:00 the next day. Following day no one called so around 5 I called and was told car was sold. Asked to speak with manager. Later received a call from a different salesman not manager who apologized and said they would sale us a comparable car at employee pricing. The following week he sent over data with a great price, the exact price that was available to everyone on the internet. Called and he said it was his best price. Also, be warned they have add on pricing above internet advertised price of over $2000 some of which is mandatory. Dealt with two different Wyler dealerships and they actions show a Company culture of deceit, lying and high pressure tactics.

wish I could give 0 stars. terrible company bought my xterra new came with $9.95 oil changes for…read morelife they decided they will no longer honor it.

This has been one of the best experiences I've had buying a used vehicle. When I called to inquire…read moreabout the truck they had listed online the first thing I was told was "It has to go in for repairs before we can sell it.". Just over a week later I drove 3 1/2 hrs to buy the truck. They even put new wiper blades on it without me asking just before I drove it off of the lot. I couldn't be more happy!

My retired Usmc husband and I decided to purchase a car for our daughter's graduation present. We…read morefound her a great used vehicle however it was located in another state. We made contact with Mid America and paid full price to have the vehicle transported to our home state of Idaho. The online listing stated Veteran friendly, multi point inspection and had pictures of the vehicle with its top down and in great shape. Received car and guess what! The convertible top won't open. Immediately contacted Jeremy Sparks MGR and he sent us an email that he would have a resolution to our issue. Well a week went by and he never reached back out. So I called him and actually spoke to him on the phone where he said they would try to get to the bottom of this issue. Unique situation since we are in another state. That was a month ago. I've called weekly and he is not responding to any of my messages. Needless to say, I should've never done business out of state. If it sounds too good to be true it probably isn't . This dealerships took our money and sold us a faulty vehicle knowing full well the car's convertible top didn't work. Would hate to see how they treat the average customer since they don't care about their Vets. Been dealing with this is May. The car has been parked since May!!! What a memory for our new graduate. She gets to look at her convertible but cannot drive it. Mid American has failed Veteran families and out of state Customers. They should be ashamed of themselves.

Dealership scams anyone they can. Not willing to work with you to make things right and will just…read morerun circles around you trying to get you to go away. Fake reviews on Google, look at the negative reviews. It's shocking how many people have been screwed by this place.

These guys are fantastic. Sam helped me investigate a used McLaren purchase and found problems that…read morecalled it off! A godsend!!!

Smyth Imported Car Service appeared to be the shop that could make my 1969 MGB GT run as good as it…read morepossibly could. Essentially I was requesting a expert tune up. That is what I received. Sam and his son sorted out the ignition and carburetors replacing many parts including the entire fuel system, and the gas tank. The results are gratifying. This MG is fun to drive again, almost like new. This is said after driving over 400 miles in 3 months since Smyth worked on the car. I reserved one review star because of the cost of this work.