Ordered a camo hoodie in the grey/black/white and it wasn't cheap I think around $49 and it took forever to get and once I got it today what a joke. It's a hoodie t-shirt, it is NOt a hoodie sweatshirt. Thin non stretch material. I won't be ordering anything else from them. Feels like cheap china made. read more

Want to exchange item for size that I can use. Wedsite has no record of my transaction Waiting for callback from customer service After being made to jump through hoops Nice merchandise though if I can only get the right size read more

I ordered the name tapes. It was supposed to be black backing with white lettering. The order page wasn't clear so I went off the picture on the order which was white letter. The company was less sympathetic with my issue instead telling me to order it again if I wanted it white. Had they been a little more engaging and sympathetic you know "customer service oriente, they would have realized I was getting a sample for a 52 person squad looking for a fresh look. name on left/emt on right x3 which is 312 name tapes. We will go elsewhere. customer service is paramoun. read more

Just drove from peoria where I'm currently stationed and maps says your open. Store is definitely not open , what a waste of time .... Covid come on everything else is open. Lost my Buisness!!! read more

Military Uniform supply - Closed with a case of Covid scare! - Military Surplus Near Me - Pekin, Illinois

The customer service at this company is First-Class. Their products are exactly as described. They went above and beyond to make sure I was happy. I read the other reviews. Get a grip and stop nitpicking. Better yet, grab you some cheese to go with that whine. Great job folks! read more

Amazing, personal customer service! There was a small issue with my order and they sent me a pre-paid label to make the exchange right away. I will definitely buy from this site again! Thank you! read more

Website often does not allow you to place orders. the limited business hours are not helpful for customer service, and I have been unable to reach them by phone. POSITIVES: website is easy to navigate, and products are divided into categories that are easy to browse, very nice pictures, and descriptions read more

I visited once, hoping for a nice selection of surplus whatever. The store itself is small, but organized and appropriately priced. I expected (or hoped) for a greeting when I walked in. Not a hug, handshake or slap on the @$$, just a "hello" or "help ya find anything?". What I got? Nothing. There was 2 employees behind the counter who were engaged in gossip with a customer. Just yakkity yak, bitchity bitch the whole time I was there. I walked through the entire store and no one spoke. I'm certain most of their sales are online, which requires very little human interaction, but speak to your walk in customers. They might come back. I won't, but they might. read more

I needed a flight suit and embellishments (e.g., patches and a wing pin) for a work event costume, and one of the patches was custom made, requiring additional time. I didn't have much time when I placed the order, so included a note of when I needed it, and if necessary to omit that custom patch. The next day the flight shipped already and I received a day later! In addition, I received both an email and a phone call about the remaining order items. The patches would be ready, but the wing pin was backordered and they knew of my time constraint from my order note, so they inquired if I still wanted it all - they wanted to ensure I got all that I wanted in time! Today I received all the patches, with a note the pin was on back order and shipped as soon as available. Aside from the items being of high quality, and received very quickly/in time, this is one of the best customer service experiences I've had in a very long time. Extremely happy with my purchase! =) read more