Rodney and his family impressed me by their professionalism. They were punctual, friendly, fast…read more They worked all day and finished the job. They left the place spotless, designed with beautiful pebbles , rocks and mulch which transformed the front of my house. It looks fabulous! I felt taking care of and the result was exactly what I wished.

This is a great crew. Rodney and his family did a wonderful job. Everything from removing over…read moregrown shrubs to pruning roses, crepe myrtle and yews, cleaning up flower beds and mulching. I highly recommend them. They clean up the mess as they go and leave everything looking great. It was a pleasure working with them and will definitely call them again for our next project. Sherrie S.

Initial visit was positive. The response time was good and Matthew did an inspection and came up…read morewith a treatment plan. The plan and fee paid included follow-up treatment. That's where the problem started. We called, texted and emailed over a 3-week period to schedule the follow up. None of our contacts were answered. There was no follow up. We were surprised at this business' failure to honor their warranty and disappointed the total lack of professionalism.

This is the second year in a row that I had an urgent pest control need. Matthew got here as soon…read moreas possible to exterminate a huge hornet nest in my house. He was thorough and neat and just a plain nice guy. I highly recommend their services.

I have used James Jones and Associates now on three occasions, first to install a septic system,…read moresecond to clear trees for a pole barn and third site prep for a pool. With regard to our septic system, it is robust. We have had many large family gatherings at our house on extended stays and we have never had an issue. Thank you! Our pole barn project required a very large tree and root ball removed immediately adjacent to a carport. After consulting with several other companies no one one would touch it. James Jones removed it with no damage what so ever to the car port! I was impressed! Our pool site prep job was most recently complete and it's a quality job. Overall, I recommend James Jones and Associates.

My adventures with this company started on a positive note. We needed our septic and drain field…read morereplaced. We reached out to as many companies as possible, not to find the cheapest, but to find ANYONE who would help. Our backyard is on about a 30-degree grade, so anyone who came out almost immediately said that they could not or would not do it. James showed up and said he could conquer it. He seemed a little odd, but I generally like odd. There was a lot of talk about Church and ethics and integrity, and I am usually a pretty good judge of character. Well, my intuition failed me this time. We received an estimate, way higher than we hoped, but after being turned down by every other company around, we figured that it was just going to be a $$$$ situation given the risks involved. So the initial quote was 15-20K for the whole deal. Again, pretty high, but we had to have it done. James and his wife came over to our house around June 20th, 2021, to "go over and sign the contract." At this time, the price went from the 15-20k to right around 28k. He had a barrage of "reasons" for the price increase. He started to challenge the Engineer's design and speak about how he knew more than the engineer; he just didn't have a degree to prove it. He did "seem" knowledgeable, but this was a big red flag moment, but as I stated, he was the ONLY one willing to do the work. After an hour or so of discussion and contract going over, I made several asks for a start time and estimated finish time. He absolutely refused to give either. Red flag # 2 We also gave him a check for almost 15k so he could begin buying materials and getting the job lined up. And then crickets... He was supposed to begin work the first week of July 2021. He didn't actually show up until July 15th. What followed was the most elaborate trail of stories and events, multiple flat tires, health issues, equipment failures, "emergency jobs" for other customers, changes to the plan and engineered design, weather delays showing up after 12 or 1 pm working 2 hours and then disappearing. This went on for over 4 months. He Finally wrapped up his shoddy work or lack thereof around October 4th. Upon which time he was expecting his final payment. I refused to pay him until he came back and actually finished the job, cleaning up his work area, including clearing the 3 inches of gravel and fill dirt off of my driveway and rear patio. Grading the backyard back to the way it was before he started. He sloped the only flat part of our backyard, making it unusable; he was also supposed to "terrace" where the drain field was put in. Our entire backyard was absolutely unwalkable due to his horrific grading he left behind. My wife and I expressed our desire to pay him in FULL as soon as he took care of these items that he left undone. He absolutely refused; when we threatened to hire an attorney, he just quit responding to any communication at all. I sent him pictures of the absolute mess he left behind, and he just had zero interest in making it right. Upon further investigation, we found in looking him up on DOPR that he did not hold the appropriate license to install the level three septic system the state health department determined we needed to have installed, so on top of just being a dishonest, deceitful, lazy, and outright disrespectful, and rude crook of a contractor, he was technically unlicensed for the job he was hired to do and accepted. If you are ever in a situation where you need a contractor, do not use this company or anything tied to Mr. James Jones at James Jones & Associates aka JamesHeavy.com. If you are wondering there are no associates its just him and his wife and kid. Do not be fooled by his nonsense. I have texts and pictures to back up everything posted here.

Absolutely Horrible. Don't believe me? Check out their Google Reviews, and see for yourself…read more If you have a home warranty, and an item covered by your home warranty breaks or needs to be replaced due to "Normal Wear and Tear", do not let these people convince you that you have to pay for various items and parts associated with replacing the item. That's a lie, it's fraudulent, and your home warranty covers the entire cost. It's just a sneaky attempt by them to pocket some money by people who don't know any better. Again, if you don't believe me, simply check out their Google Reviews.

This was my first time using this repair service (through a home warranty claim), and I was very…read morepleased that they had an initial inspection scheduled within a few days of making the claim. Before leaving, the technician was great about explaining what was OK and what would need replaced, which I appreciated. Due to it being a home warranty claim, there was a delay in the repair time-frame as they needed to write a report to the warranty company before they could start work. However, by the next week I had a scheduled appointment which was sooner than I expected with having to go through home warranty red-tape. The technician that came out was very polite, and did a very professional job removing the old equipment and installing the new. He also left the area clean after he was done. Another big plus was the courteousness of the office administrator that was interfacing me via phone to set the appointments. I probably took up way too much of her time asking questions on how the home warranty process worked, but she was more than happy to help answer any questions I had. Overall great experience with this company's service, and I will definitely keep them in mind for any future repairs.

Fabulous service! Move out cleaning. The carpet had been neglected prior to me so I opted for the…read moredeep steam cleaning. The techs were honest, upfront, respectful and friendly. They ran behind on a previous call but called to let me know. In and out within 45 minutes. The carpet looks as close to new as you can get. Highly recommend, five stars for Sci Tech!

Fred and Howard cleaned my carpets last week. They did an excellent job and were extremely…read morecourteous and professional. I highly recommend this company.

Septic tank pumping - Very fast response time. People were nice. Service wasn't wonderful…read more Suction pump didn't seem powerful enough. Was loud and took twice as long as others we have used. They left two large oil drip areas from the truck itself and the pump engine On our paved driveway. Each spot was 1-2 feet in diameter. Phoned to complain and was told I could speak with a supervisor. Left a voice mail. Haven't heard anything since then. We will not use them again.

Great company with really nice people! Brian in the office is so friendly, and always remembers who…read morewe are. It is SO refreshing to deal with people who are nice! Definitely recommend!

Here's a new note…read more Ace Moving ruined my life. They are a complete scam. Run as far away as you can from this scam that is Ace Moving. By failing so hard on my move out, they almost caused me to breach contract for the sale of my house, they only corrected it after I raised Hell, after they dumped over a can of paint and ruined the floors of that same house, after already breaking everything I own and care about, after quoting 2 hours and taking 6, and still didn't finish the job, then ballooned my cost from $500 to $1,000 because they sent me newbies and not their A team. My team asked for help, they said no, then I was charged $1,000 cash and one dude was threatening to quit his job with ACE the entire time. They hire homeless people and high school drop outs to handle your most precious possessions and then provide no training. Then when they break all your stuff, they try and blame U-Pack, before it even leaves your drive-way. This damage is no different than if they let guys take a baseball bat to everything I own and destroy it in my family home while in my living room. They did the same thing, just in a truck. Ace Moving broke or ruined everything I own. I scrimped and had a budget so I could buy this nice furniture over time. Ace Moving just ruined everything (literally everything). I don't have a dining room table anymore. 6/8 leather chairs are punctured and ruined, I don't have dishes because you broke them. And when you broke my dishes while taking your first paid break in 30 minutes, you also dumped soy sauce, and cooking oil, all over my apostered king sized bed and broke it. So not only did you ruin all the physical things in the move you were responsible for, (and was late, and charged me more) you ruined the already packed items too, when you let a stack of bins come crashing down with no restraints. (I have photos and video. Don't try and weasel out of this) You ruined everything I own. I ran the numbers and 90% of what I paid $7,000 to move across the country is going right the trash because of Ace Moving negligence and incompetence.

We hired this company specifically as "specialty piano movers," and they reassured us that they…read morewere highly qualified to move our grand piano--an extremely valuable and deeply sentimental instrument. Unfortunately, this turned into a stressful, distressing, and emotionally draining experience that did not reflect the level of expertise they advertise. During the move, they secured the piano with only one strap, which broke and caused the piano to fall. Although they said they would "make it right," it was very difficult for nearly six weeks to get clear communication about where the piano was, what repairs were being done, or when it would be returned. They did repair the broken veneer, but when the piano was finally delivered back, the issues continued. The pedals were installed incorrectly (not surprising, as they asked me how to reassemble parts of the piano during delivery), there are now noticeable scuffs and scratches on the most visible curved portion of the instrument, and they left the music rack behind and had to return for a second visit. Despite all of this, they charged full price for the move, even though the piano's overall condition was clearly impacted by the incident. If you want to avoid similar stress and heartbreak, I highly recommend another mover.

fantastic service. profession and efficient. highly…read morerecommend. I will definitely use again.

I have an old farm house (111 years old) that needed to have an updated electric panel moved…read moreinside, new range circuit and outlet installed, and four new dedicated electrical circuits installed in the kitchen and dinning room. The crawl space was very small. So small I had three companies turn me down due to the restricted crawl space. Coates Electrical didn't flinch at the crawl space size and did an excellent job. They completed everything in just a day. James Coates, the owner, is very friendly, courteous, and thorough. After I explained what I needed he walked me through how he would accomplish the job. There were no surprises and I got exactly what I wanted. I feel James truly cares about his customers and doing things the right way; even if it is the more difficult way. I would highly recommend Coates Electrical! They will get all my futures business. Thank you gentlemen for a fantastic job!